CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

Whatever Happened to Service? by SERVICEPower. June 2008 - (Free Research) After investigating the market, Quality Store selected an integrated retail scheduling system from SERVICEPower that provides guaranteed client and customer service results.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Improve Plant Performance and Communication with Design Operate Maintain (DOM) by IFS March 2008 - (Free Research) Listen to this podcast to learn how design operate maintain (DOM) can help you eliminate communication problems between maintenance, operations and designers working on your plant.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

New Advances in Enterprise Marketing Solutions by EMC Corporation. July 2008 - (Free Research) This presentation addresses the new challenges marketers face such as Return on Marketing Investment, learning why and where they should invest their marketing dollars and how to achieve better ROI.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP) by CDC Software - Vis.align (E-mail this company) Microsoft Business Solutions–AX is a customizable, scalable & global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing & e-business, & provides functionality in wholesale distribution & business services environments.  (SERVICE) GO TO DETAILED REPORT

Dialogue Live by Exstream Software. Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model by Avaya, Inc June 2008 - (Free Research) This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data Modeling: A Necessary and Rewarding Aspect of Data Management by Burton Group. July 2008 - (Free Research) Data modeling has evolved from an arcane technique for database designers into an entire family of interrelated techniques that serves many constituencies, including techno-phobic business stakeholders and users. The new maturity of modeling to…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Mainframe/SOA Challenge: A Fresh, Unbiased Look by Attachmate August 2008 - (Free Research) A must-read for understanding service-enablement of mainframe and enterprise host applications. You’ll learn the quickest and safest paths to B2B, customer self-service, and other initiatives. The paper addresses ROI concerns as well as the ongoing upkeep of your solutions.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Fiber Optic Leader Sheds Light on WAN Data Protection Challenges by Silver Peak April 2008 - (Free Research) As a result of the Silver Peak-optimized WAN, Finisar employees can readily access their centralized Microsoft Exchange e-mail, Microsoft Windows file services and other applications.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Captaris Workflow - Business Process Workflow Automation by Captaris Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

FPGAs - Under the Hood by National Instruments March 2008 - (Free Research) This white paper is intended for the nondigital designer who wants to understand the fundamental parts of an FPGA and how it all works "under the hood."  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Emerging Best Practices for Carrier IP Transformation by Alcatel Lucent August 2008 - (Free Research) This vendor white paper – prepared by Alcatel-Lucent – identifies emerging best practices for planning, implementation, migration, and operations based on hands-on experience with IP Transformation initiatives across the globe.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

6 Steps To ERP Implementation Success by IFS February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Using UML and SDL for Next Generation Networking (NGN) by Telelogic, An IBM Company July 2008 - (Free Research) UML and SDL are the design languages for third generation systems. This whitepaper discusses using an integrated UML and SDL approach, and using a design example that utilizes Telelogic solutions for Model Driven Development (MDD).  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise Security Reporter®, Version 3.62 by ScriptLogic Corporation September 2008 - (Free Research) Enterprise Security Reporter(R) Version 3.62  (DEMO) READ ABSTRACT | GO TO DEMO

New Advances in Enterprise Marketing Solutions: Vendor Webcast by EMC Corporation. July 2008 - (Free Research) View this webcast which provides a marketing platform for your enterprise marketing processes in terms of digital asset repository, collaboration, process management and publishing.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

The Foundation of High-Value Business Intelligence: A Description of the WebFOCUS 7.1 Architecture by Information Builders Inc June 2008 - (Free Research) Good architecture for information systems is as important as good engineering is for automobiles and with good architecture, applications can be scaled up with less hardware.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Advanced RFID Measurements: Basic Theory to Protocol Conformance Test by National Instruments July 2008 - (Free Research) As RFID adoption continues to grow, engineers are faced with an increasing need to validate tags both for interoperability with products from other vendors and for conformance with the specified protocol.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Ping: Nate Lawson by Information Security Magazine September 2008 - (Free Research) In an industry where most people have narrowly focused specialties, Nate Lawson is the equivalent of a Swiss Army knife.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft Dynamics. September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.  (CASE STUDY) GO TO CASE STUDY

Extraprise CRM Support Survey Report by Extraprise Group, Inc. August 2008 - (Free Research) This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Bridging the Gap in CRM Application Support by Extraprise Group, Inc. August 2008 - (Free Research) The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Five Biggest Blunders When Building Spreadsheet Applications in Java by Actuate Corporation. February 2008 - (Free Research) This paper explores the 5 biggest blunders when building spreadsheet applications in Java, we hope it is educational and serves as a guide that helps Java developers build better spreadsheet applications.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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