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T Mobile Testimonial Video - Part 1 by Hewlett-Packard Limited

September 06, 2012 - (Free Research)
Check out this brief interview with T-Mobile USA SVP, CIO Erez Yakoni to discover how in-memory powered real-time analytics have dramatically reduced T-Mobile's innovation offer process timelines from weeks to days and imbued a level of nuanced sophistication that has helped the company generate $35 million of in-year value. 
(VIDEO) READ ABSTRACT |

HP Business Service Management by Hewlett-Packard Company

February 04, 2011 - (Free Research)
HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: Endpoint security fundamentals by Sophos, Inc.

June 25, 2009 - (Free Research)
This presentation transcript, taken from the video of the same name, offers a "back-to-basics" look at endpoint security and helps you identify the truly critical components of an enterprise client security program, especially when budgets are tight. 
(PRESENTATION TRANSCRIPT)

Journal of Management Excellence: Creating Value, Part II by Oracle Corporation

May 01, 2009 - (Free Research)
This collection of journal articles is focused on the concept of creating value and its importance as the key element for enterprise performance management (EPM). 
(JOURNAL ARTICLE) READ ABSTRACT |

Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor

February 14, 2011 - (Free Research)
As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM. 
(EGUIDE) READ ABSTRACT |

How to Accurately Detect and Correct Packet Loss by Silver Peak

December 31, 2010 - (Free Research)
This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK

July 16, 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

Measuring the half life of data

by ComputerWeekly.com

June 2012 - (Free Research)
<p>How long should you keep your corporate data ? This report from Nucleus Research offers some scientific answers.</p> 
(ANALYST REPORT) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Reducing Total Cost of Ownership: Delivering Cost Effective Enterprise Business Intelligence by MicroStrategy Incorporated

June 2008 - (Free Research)
This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs. 
(WHITE PAPER) READ ABSTRACT |

Measuring the TCO of Tape Storage Solutions by Oracle Corporation

March 2010 - (Free Research)
This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current "status quo" tape storage solution with a new "proposed" solution, and the economics related to that decision. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Endpoint security fundamentals by Sophos, Inc.

June 2009 - (Free Research)
This presentation transcript, taken from the video of the same name, offers a "back-to-basics" look at endpoint security and helps you identify the truly critical components of an enterprise client security program, especially when budgets are tight. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Measuring & Monitoring Flash-Based Web 2.0 Applications by Keynote Systems

February 2008 - (Free Research)
This video presentation covers the power of Flash, and what it takes to provide a superior Flash-based end-user experience, dealing with content-heavy pages and how to deliver the best web performance and availability. 
(DEMO) READ ABSTRACT |

IBM's Approach to Advanced Persistent Threats by IBM

August 2012 - (Free Research)
Access this video to learn more about advanced persistent threats (APTs) and how to address them. Topics covered the nature of APTs, preventative measures to take, and how professionals are addressing this challenge. 
(VIDEO) READ ABSTRACT |

Business in the Cloud: Will Your Internet Connectivity Provide a Positive ROI? by Internap Network Services

April 2010 - (Free Research)
Using a simple Return on Investment (ROI) approach, enterprises can quantify the value of best-in-class connectivity. What are the tangible financial drawbacks when you experience outages or latency? How do you measure your risk and then mitigate it? This paper addresses all the factors associated with being able to calculate your own ROI. 
(WHITE PAPER) READ ABSTRACT |

Federal GBS Cost Take Out Breakfast seminar and videos on Analytics Infographic with GovExec by IBM

July 2012 - (Free Research)
Access this resource now to learn about one government agency that has trouble finding the right data, another that faces integration problems and one that has a tough time measuring results. Discover how the use of analytics can detect fraud, eliminate waste and drive efficiency in the public sector. 
(RESOURCE CENTER) READ ABSTRACT |

Using Analytics to Measure Your Intranet by WebTrends (E-mail this company)

April 2013 - (Free Research)
Now more than ever, as employees expect a high level of social technology both outside and inside the workplace, internal social collaboration is critical to business success. Access this white paper to learn best practices for implementing a measurement strategy so that you can increase intranet usage, realize business value, and increase ROI. 
(WHITE PAPER) READ ABSTRACT |

The Global State of the PMO 2012 by ComputerWeekly.com

May 2012 - (Free Research)
This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.   
(IT BRIEFING) READ ABSTRACT |

The Three Most Important Elements of Incident Response Plan - Panel Video by SecureWorks

December 2012 - (Free Research)
This video asks today's security leaders what they feel are the three most important elements of their Incident Response plans, and whether they would respond differently if it is an advanced threat. Hear what top security professionals have to say by clicking through to watch now. 
(VIDEO) READ ABSTRACT |

Inside the World of Advanced Threat Video Series by EMC Corporation

May 2013 - (Free Research)
Todays advanced security threats require an advanced security approach to be detected and mitigated. This video explores how security intelligence provides the actionable information you need to defend against even the most dynamic and stealthy of attacks targeting your organization. 
(VIDEO) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor

September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives. 
(WEBCAST) READ ABSTRACT |

Maximizing the Value Provided by a Big Data Platform (Branham Group) by IBM

June 2012 - (Free Research)
This paper focuses on finding the value within big data and offers advice for delivering deeper insight to decision-makers and management. Also, discover how leading companies are benefiting from the recent emergence of MapReduce and real-time analytics. 
(WHITE PAPER) READ ABSTRACT |

AmeriMerchant Video by Avaya

September 2011 - (Free Research)
This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system. 
(VIDEOCAST) READ ABSTRACT |

Making Service and Support Your Revenue Engine: The Initiative That’s Too Important to Delay by Consona Corporation

June 2011 - (Free Research)
The value of service and support is hidden in a fog of metrics—measures that link monitors and bulletin boards, populate binders, fascinate managers, annoy employees, and ultimately mislead us about the business. Read this whitepaper and discover the real value of support is the revenue it protects and creates. 
(WHITE PAPER) READ ABSTRACT |

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