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How to tie learning to business impact by ComputerWeekly.com
December 09, 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
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CW+: Quocirca report: Enterprise performance management by ComputerWeekly.com
August 19, 2010 - (Free Research)
Monitoring, measuring and reporting on the financial health of an organisation is a basic need that requires effective tools and processes to optimise the end result.
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SANS Institute: Oracle Database Security, What to Look for and Where to Secure by Oracle Corporation
June 08, 2010 - (Free Research)
To properly protect the information at the database layer there are a number of comprehensive measures that need to be taken. With this paper Tanya Baccum, SANS Institute analyst, examines these measures for holistically protecting Oracle database from inside out.
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Metrics for Social Customer Service by SAP America, Inc.
July 25, 2011 - (Free Research)
This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems.
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Application Performance Management: The End User is King by CA Technologies.
January 20, 2012 - (Free Research)
A key component of operating a successful IT infrastructure is application performance management (APM), for which business transaction management (BTM) plays an important role in ensuring a positive end-user experience. APM helps organizations focus on end-to-end monitoring, measuring, and resolution of end-user problems.
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Oracle Scorecard and Strategy Management by Oracle Corporation
June 21, 2011 - (Free Research)
This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
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‘Service-centric’ Server Monitoring by Nimsoft, Inc.
January 2012 - (Free Research)
Access this white paper to learn how to identify server monitoring solutions that can easily adapt availability and service quality measures for a myriad of server configurations.
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Webcast: Address the end to end challenges of mobile application delivery with HP Software by Hewlett-Packard Company
January 2012 - (Free Research)
As adoption of mobile enterprise applications increases, it's important that organizations take the necessary measures to ensure performance and security. View this webcast to find out what you need to know about functional testing for mobile apps, including considerations for native vs. browser-based apps, proof of concept case studies, and more!
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Why Virtualization Management Needs Revamping by CA Technologies.
August 2011 - (Free Research)
Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems.
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Aging ERP: When Old ERP is Too Old by Sage Software
January 2012 - (Free Research)
This analyst insight looks at the performance of companies that have more recent enterprise resource planning (ERP) implementations and compare them to companies that have systems over 15 years old.
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Endpoint Buyers Guide by Sophos, Inc.
November 2011 - (Free Research)
View this buyer's guide to explore leading vendors in the endpoint security market and discover how each measure up in the following categories: product features and capabilities, effectiveness, performance, usability, data protection, and technical support.
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IT Value Transformation Roadmap - Cloud Strategy Brief by VMware, Inc.
February 2011 - (Free Research)
IT organizations are perceived by the business in two ways - as a cost center or a center of strategic value. This paper provides a virtualization and private cloud centric road map for IT value transformation, highlighting the objectives, challenges, required competencies, success factors and success measures at each stage.
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Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage and Perform by IBM
November 2011 - (Free Research)
Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated.
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Measuring The Business Value of IT by SAP America, Inc.
September 2006 - (Free Research)
Discover how to efficiently measure projected business value, increase the ROI of your SAP investments, and improve the overall worth of your IT initiative with a consistent methodology for both business and IT users.
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The global state of the PMO: The IT perspective by ComputerWeekly.com
May 2011 - (Free Research)
This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
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