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Measuring the Business Impact of Support by Citrix Online UK

July 16, 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

Forrester: Formulate A Database Security Strategy to Ensure Investments Will Actually Prevent Data Breaches and Satisfy Regulatory Requirements by Oracle Corporation

January 31, 2012 - (Free Research)
Although most organizations are taking stronger measures to protect their data, significant gaps still exist at the very core — their databases. Commissioned by Oracle, this Forrester paper will help you formulate a database security strategy. 
(WHITE PAPER)

Human Capital: The New Measure of Performance in Manufacturing by Kronos Incorporated

October 15, 2010 - (Free Research)
This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions. 
(WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 20, 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
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Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs by Aspect

August 10, 2010 - (Free Research)
Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling. 
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Watts and Volt-Amps: Powerful Confusion by APC by Schneider Electric

June 13, 2011 - (Free Research)
This exclusive white paper explains the differences between watts and VA and helps identify how the terms are used incorrectly in regards to specifying power protection equipment. Discover the power rating of UPS, examples where a sizing problem can occur and how to best guard against sizing errors. 
(WHITE PAPER) READ ABSTRACT |

Data Risk Management Solutions by IBM Software Group

May 01, 2007 - (Free Research)
This white paper details the benefits of effectively calculating and quantifying risk to data within an organization, highlighting a holistic approach to monitoring, measuring and managing data risk and compliance. 
(WHITE PAPER)

SANS Institute: Oracle Database Security, What to Look for and Where to Secure by Oracle Corporation

June 08, 2010 - (Free Research)
To properly protect the information at the database layer there are a number of comprehensive measures that need to be taken. With this paper Tanya Baccum, SANS Institute analyst, examines these measures for holistically protecting Oracle database from inside out. 
(WHITE PAPER) READ ABSTRACT |

Single Source of Truth by SOASTA, Inc

January 07, 2014 - (Free Research)
With real user measurement (RUM), you can measure perceived load time for your users at the exact point of engagement, so you know exactly where to improve performance for better outcomes. In this white paper, get an overview of the business and technical aspects of measuring performance with RUM. 
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Security in Public and Private Cloud Infrastructures by Joyent

August 12, 2010 - (Free Research)
This paper examines the current state of cloud computing security and details common security measures deployed in the industry. It will also detail the Joyent Smart Technology solutions for cloud computing use cases and how Joyent improves cloud security when compared to traditional techniques. 
(WHITE PAPER) READ ABSTRACT |

How to Certify or Re-certify Twisted-Pair Cabling for 10 Gb/s Ethernet by Fluke Networks

June 2008 - (Free Research)
This paper provides a background and an overview of the performance requirements for the twisted-pair cabling and methods to measure and certify the performance of the installed cabling system. 
(WHITE PAPER) READ ABSTRACT |

Cisco EnergyWise: Power Management Without Borders by Cisco Systems, Inc.

March 2010 - (Free Research)
Cisco® EnergyWise is a new energy management architecture that will allow IT operations and facilities to measure and fine-tune power usage to realize significant cost savings. This white paper illustrates how businesses can utilize Cisco EnergyWise with a network enabled by Cisco to better understand the power footprint of their organization. 
(WHITE PAPER) READ ABSTRACT |

How to Accurately Detect and Correct Packet Loss by Silver Peak

December 2010 - (Free Research)
This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time. 
(WHITE PAPER) READ ABSTRACT |

Three Must-Have Security Measures to Empower Data Centre Transformation by Cisco (E-mail this company)

July 2013 - (Free Research)
As more data centres take advantage of virtualisation and the cloud, the time is now for innovative security planning. 
(WHITE PAPER)

Securing your Private Keys as Best Practice for Code Signing Certificates by VeriSign EMEA

July 2011 - (Free Research)
This paper examines recent security breaches such as Stuxnet, and offers best practice measures, especially for the Windows platform, that can help to safeguard private keys so that your company doesn't become tools of malicious hackers. 
(WHITE PAPER) READ ABSTRACT |

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 
(WHITE PAPER) READ ABSTRACT |

Improve and simplify scorecarding and business intelligence by IBM

August 2013 - (Free Research)
In this white paper, learn about a business intelligence technology that includes scorecard capabilities to help you pull data from a diverse range of sources, enabling you to present your metrics in a consistent manner across the entire company. 
(WHITE PAPER) READ ABSTRACT |

The Seven Deadly Sins of Agile Measurement by Rally Software

December 2013 - (Free Research)
This paper sets you up for success in quantifying the impact of Agile adoption. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Virtualization Success with Facts and Transparency by BDNA

April 2008 - (Free Research)
Virtualization initiatives can struggle without transparency into the complex IT environment. By establishing a trusted fact base of IT assets, both physical and virtual, IT can measure and manage virtualization initiatives. 
(WHITE PAPER) READ ABSTRACT |

Reducing Total Cost of Ownership: Delivering Cost Effective Enterprise Business Intelligence by MicroStrategy Incorporated

June 2008 - (Free Research)
This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs. 
(WHITE PAPER) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc.

January 2012 - (Free Research)
This white paper addresses HR challenges and metrics solutions for improving operations. 
(WHITE PAPER) READ ABSTRACT |

How to Certify or Re-certify Twisted-Pair Cabling for 10 Gb/s Ethernet by Fluke Networks

September 2010 - (Free Research)
The standards review board of the Institute of Electrical and Electronics Engineers (IEEE) approved the standard for 10 Gigabit/sec Ethernet over twisted-pair copper cabling (10GBASE-T) on June 8, 2006. This paper provides an overview of the performance requirements for the twisted-pair cabling and methods to measure performance. 
(WHITE PAPER) READ ABSTRACT |

Secure Smartphone Apps: The Next Generation by BlackBerry

April 2010 - (Free Research)
The latest smartphone applications foster more mobility and productivity than ever before--as long as a secure mobile network is in place. This white paper addresses mobile applications and the potential security threats to the corporate networking as well as provide security measures to take. 
(WHITE PAPER) READ ABSTRACT |

Tackling Today's Data Center Energy Efficiency Challenges - A Software-Oriented Approach by Square D Critical Power Competency Center

May 2007 - (Free Research)
Get an overview of a software-based approach to effectively measuring, monitoring and managing data center energy consumption. 
(WHITE PAPER) READ ABSTRACT |

Optimizing PC Performance with Simple Benchmarking Processes by Intel Corporation

November 2008 - (Free Research)
Check out this paper to learn how to enhance PC performance and overall IT efficiency by utilizing Intel's unique new platform performance benchmarking process. 
(WHITE PAPER)

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