WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc. March 23, 2010 - (Free Research) The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value.  (WEBCAST) READ ABSTRACT |

Provisioning Should Be Simple Why Traditional Provisioning Systems Are No Longer Relevant by Aveksa July 23, 2012 - (Free Research) Do you want to improve your provisioning system? In the past provisioning has been expensive and ineffective, but that can all improve with a few changes. Deciding who has access to your business enterprise is one of the first steps to take towards improvement.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Simplify Your IT - Accelerate Your Business by Insight December 28, 2012 - (Free Research) This white paper explores how a converged infrastructure can enable your organization to lower costs while improving the quality of IT service delivery.  (WHITE PAPER) READ ABSTRACT |

Insight Wireless and Managed Services Case Study by Insight November 12, 2012 - (Free Research) This case study will show you how Presbyterian Communities of South Carolina was able to implement a powerful wireless system that helped them communicate essential medical data securely and seamlessly across five scattered facilities, ultimately improving the lives of their residents. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

Improving Backup Effectiveness and Cost-Efficiency with Deduplication by Fujitsu America, Inc. October 01, 2010 - (Free Research) This paper focuses on the ETERNUS CS800 solution, Fujitsu's new file-, OST-, and VTL-interface disk target solution with deduplication, that is ideally suited for mid-market organizations and remote and branch offices (ROBOs) of larger organizations seeking to reduce or eliminate their dependence on physical tape media for tape backup.  (WHITE PAPER) READ ABSTRACT |

Virtual Data Center E-Zine Vol. 38 The Data Center of the Future by SearchServerVirtualization April 06, 2012 - (Free Research) Transitioning to the virtual data center involves taking into account many trends that are just beginning to take off, such as cloud computing, IT consumerization and Big Data. In this expert e-zine, explore how you can take steps to embrace these new technologies and improve the efficiency of your data center.  (EZINE) READ ABSTRACT |

Roadmap for Effective Performance Monitoring at a Reduced Cost by Neustar® February 11, 2010 - (Free Research) This document provides a roadmap for web delivery teams to reduce operational expenditures, and shows how to improve the effectiveness of critical information required for decision-making for Internet services.  (WHITE PAPER) READ ABSTRACT |

Encouraging SharePoint Collaboration by AvePoint, Inc. February 21, 2011 - (Free Research) This paper discusses how Microsoft SharePoint is the platform of choice for organizations to store enterprise-wide content. New features in SharePoint Server 2010 take the platform to the next level by improving the platform’s scalability and usability to further enhance collaboration among knowledge workers.  (WHITE PAPER) READ ABSTRACT |

Increasing SharePoint Adoption: Unleash Content Access Across the Enterprise by AvePoint, Inc. February 21, 2011 - (Free Research) This paper examines how organizations are turning to Microsoft SharePoint to connect their knowledge workers, business processes, and enterprise-wide content. New features in SharePoint Server 2010 are aimed at improving the platform’s scalability and usability, inherently driving the SharePoint deployment to evolve and grow as business dictates.  (WHITE PAPER) READ ABSTRACT |

ROI Calculator by Sage Software April 20, 2012 - (Free Research) Many companies are realizing that fixed asset management can be time-consuming and complex, causing them to look for alternative strategies for tracking and reporting. Luckily, new management solutions can help simplify the process, improve efficiency, and cut costs. Check out what these platforms can offer by utilizing this ROI calculator.  (ASSESSMENT TOOL) READ ABSTRACT |

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters May 31, 2007 - (Free Research) As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.  (WHITE PAPER) READ ABSTRACT |

FAQ Guide: The Future of VMware’s vStorage APIs for Data Protection Looks Promising by HP September 29, 2011 - (Free Research) In this e-guide, Eric Siebert, an IT industry expert focusing on virtualization and author of the website VMware-land.com, discusses vStorage APIs in this Q&A. Read now to learn more.  (EGUIDE) READ ABSTRACT |

Data warehousing technology trends by HP August 31, 2011 - (Free Research) An eBook that helps selects the right data warehouse platform for your organization and  furthers understanding in-database analytics technology.  (EBOOK)

Human Capital: The New Measure of Performance in Manufacturing by Kronos Incorporated October 15, 2010 - (Free Research) This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions.  (WHITE PAPER) READ ABSTRACT |

Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company May 09, 2012 - (Free Research) Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks.  (WEBCAST) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com December 09, 2010 - (Free Research) Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.  (WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist July 19, 2011 - (Free Research) This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.  (WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici October 20, 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!  (WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK April 05, 2011 - (Free Research) This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.  (WHITE PAPER) READ ABSTRACT |

7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc. October 20, 2009 - (Free Research) Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk?  (WHITE PAPER) READ ABSTRACT |

Citizen Machinery Achieves Real Time Asset Management Accuracy with Hitachi IT Operations Director by Hitachi Data Systems May 27, 2011 - (Free Research) In this case study, Citizen Machinery Co. was challenged with improving efficiency in its IT asset management and Hitachi helped to address the issue with Hitachi IT Operations Director, which has contributed to the strengthening of both IT controls and security measures.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of Lumension Security's Sanctuary by Lumension August 2008 - (Free Research) Lumension's Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a "voluntary" compliance solution to an "automatic" one is illustrated  (WHITE PAPER) READ ABSTRACT |

Forrester: Formulate A Database Security Strategy to Ensure Investments Will Actually Prevent Data Breaches and Satisfy Regulatory Requirements by Oracle Corporation January 2012 - (Free Research) Although most organizations are taking stronger measures to protect their data, significant gaps still exist at the very core — their databases. Commissioned by Oracle, this Forrester paper will help you formulate a database security strategy.  (WHITE PAPER)

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc. November 2009 - (Free Research) Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line.  (ANALYST BRIEF) READ ABSTRACT |

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs by Aspect August 2010 - (Free Research) Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling.  (WHITE PAPER) READ ABSTRACT |

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