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Computer Weekly – 14 May 2013: Lessons for local government IT - a visit to Cape Town by ComputerWeekly.com
May 14, 2013 - (Free Research)
In this week's Computer Weekly: we visit Cape Town to find out how the South African city worked with SAP to manage citizen services. Tesco tells us how it saved £100m in its supply chain by using business analytics. And we examine Microsoft's response to the lukewarm reaction given by customers to Windows 8. Read the issue now.
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6 Key Metrics for Measuring Lean Success by Infor
September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives.
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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
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Test Management: Measuring Quality in the Agile Enterprise by Micro Focus
July 2012 - (Free Research)
The methods of measuring software quality in an agile environment are drastically different from tactics used in traditional IT landscapes. Discover why the "plan the work, then work the plan" technique doesn't work with agile IT, the 10 agile metrics you should be tracking, 3 questions to help determine when to start tracking defects, and more.
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The Total Economic Impact of Lumension Security's Sanctuary by Lumension
August 2008 - (Free Research)
Lumension's Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a "voluntary" compliance solution to an "automatic" one is illustrated
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Helping Enterprises Succeed: Responsible Corporate Strategy and Intelligent Business Insights by SAP America, Inc.
September 2010 - (Free Research)
This Executive Insights paper describes how the combination of EPM and GRC solutions is now more critical than ever for business success. This document also discusses how EPM and GRC must be linked to business intelligence tools and supported by comprehensive services to ensure that the data generated is used appropriately.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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Human Capital: The New Measure of Performance in Manufacturing by Kronos Incorporated
October 2010 - (Free Research)
This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions.
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7 Habits of Highly Successful Surveys by Vovici
October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!
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How to tie learning to business impact by ComputerWeekly.com
December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
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FalconStor Virtual Tape Library (VTL) and Deduplication Performance by FalconStor Software
July 2009 - (Free Research)
FalconStor commissioned Demartek to validate the performance of the FalconStor VTL solution and its deduplication solutions, as they come from the factory, without any special tuning adjustments. The sustained performance of these solutions is impressive, and was measured using conservative data intended to be typical of many enterprises.
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Top 10 Tips on Getting Started with Speech Analytics by Verint Systems
April 2008 - (Free Research)
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.
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Demartek Report: FalconStor Virtual Tape Library (VTL) and Deduplication Performance by FalconStor Software
July 2009 - (Free Research)
To evaluate the performance of its solutions, FalconStor commissioned Demartek to validate the performance of the FalconStor VTL solution and its deduplication solutions - as they come from the factory, without any special tuning adjustments. The sustained performance of these solutions is impressive and was measured using conservative data.
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How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc.
March 2010 - (Free Research)
The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value.
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Step by Step: A methodology to information quality by Harte-Hanks Trillium Software
May 2011 - (Free Research)
Do you have an existing information quality strategy? While most organizations understand the need for data quality, they still face the challenge of implementing an effective strategy to provide information that aligns to business requirements. Register for this webcast and learn the 4 steps to a successful information quality strategy.
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Multi-Hypervisor Environments: Worth the Work? by SearchCIO.com
April 2013 - (Free Research)
Are multi-hypervisor environments the right solution to virtualization oligarchy? Perhaps, but CIOs must also beware adding unnecessary complexities.
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Enhancing Interaction Center ROI in Turbulent Economic Times by SAP America, Inc.
April 2009 - (Free Research)
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
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