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HP Business Service Management by Hewlett-Packard Company
February 04, 2011 - (Free Research)
HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.
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How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist
July 19, 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
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Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK
April 05, 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.
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Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company
May 09, 2012 - (Free Research)
Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks.
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Presentation Transcript: The Future of Energy Efficiency in the Data Center by Viridity Software
September 07, 2010 - (Free Research)
Join Michael Rowan, Co-Founder and CTO, Viridity Software, and Michelle Bailey, Senior Research Analyst, IDC as they discuss why it’s important to accurately measure how power is being consumed by IT equipment, impending legislation affecting energy usage, and other issues related to the future of energy efficiency in the data center.
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The Future of Energy Efficiency in the Data Center by Viridity Software
August 31, 2010 - (Free Research)
Join Michael Rowan, Co-Founder and CTO, Viridity Software, and Michelle Bailey, Senior Research Analyst, IDC and as they discuss why it’s important to accurately measure how power is being consumed by IT equipment, impending legislation affecting energy usage, and other issues related to the future of energy efficiency in the data center.
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Test Management: Measuring Quality in the Agile Enterprise by Micro Focus
July 01, 2012 - (Free Research)
The methods of measuring software quality in an agile environment are drastically different from tactics used in traditional IT landscapes. Discover why the "plan the work, then work the plan" technique doesn't work with agile IT, the 10 agile metrics you should be tracking, 3 questions to help determine when to start tracking defects, and more.
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FalconStor Virtual Tape Library (VTL) and Deduplication Performance by FalconStor Software
July 2009 - (Free Research)
FalconStor commissioned Demartek to validate the performance of the FalconStor VTL solution and its deduplication solutions, as they come from the factory, without any special tuning adjustments. The sustained performance of these solutions is impressive, and was measured using conservative data intended to be typical of many enterprises.
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The CISOs Guide to Measuring IT Security by Lumension
January 2012 - (Free Research)
In this comprehensive white paper, learn the key steps to enhancing your security visibility so that you have a voice at the executive table and not just a seat.
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How to Accurately Detect and Correct Packet Loss by Silver Peak
December 2010 - (Free Research)
This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time.
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Using Analytics to Measure Your Intranet by WebTrends
(E-mail this company)
April 2013 - (Free Research)
Now more than ever, as employees expect a high level of social technology both outside and inside the workplace, internal social collaboration is critical to business success. Access this white paper to learn best practices for implementing a measurement strategy so that you can increase intranet usage, realize business value, and increase ROI.
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Building a performance system for IT by Hewlett-Packard Limited
March 2012 - (Free Research)
Today’s enterprises should have a performance system—a means to transparently measure and manage progress against business goals. This white paper documents the requirements of an effective IT performance system and introduces a set of KPIs and best practices that leaders within different IT domains can use to improve performance.
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Measuring the TCO of Tape Storage Solutions by Oracle Corporation
March 2010 - (Free Research)
This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current "status quo" tape storage solution with a new "proposed" solution, and the economics related to that decision.
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Demartek Report: FalconStor Virtual Tape Library (VTL) and Deduplication Performance by FalconStor Software
July 2009 - (Free Research)
To evaluate the performance of its solutions, FalconStor commissioned Demartek to validate the performance of the FalconStor VTL solution and its deduplication solutions - as they come from the factory, without any special tuning adjustments. The sustained performance of these solutions is impressive and was measured using conservative data.
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How to tie learning to business impact by ComputerWeekly.com
December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
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Measuring the Business Impact of Support by Citrix Online UK
July 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
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7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc.
October 2009 - (Free Research)
Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk?
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Optimizing Virtualization Success with Facts and Transparency by BDNA
April 2008 - (Free Research)
Virtualization initiatives can struggle without transparency into the complex IT environment. By establishing a trusted fact base of IT assets, both physical and virtual, IT can measure and manage virtualization initiatives.
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E-Guide: Avoiding Application Security Pitfalls by IBM
January 2011 - (Free Research)
This e-guide will explain why people aren’t integrating security with application lifecycle management, the risks businesses take by not taking security measures seriously and what you can do. Read this e-guide to learn why application security measures often fail and what can be done to mitigate them.
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SANS Institute: Oracle Database Security, What to Look for and Where to Secure by Oracle Corporation
June 2010 - (Free Research)
To properly protect the information at the database layer there are a number of comprehensive measures that need to be taken. With this paper Tanya Baccum, SANS Institute analyst, examines these measures for holistically protecting Oracle database from inside out.
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