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Customer Information Quality Protection and Assessment by Datanomic.

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Accenture Business Process Management by Accenture.

The Accenture Business Process Management Offering helps IT organizations plan and implement business process automation that contributes to high performance by transforming business processes and optimizing service delivery. 
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Telelogic Tau® Model-Driven Development Environment by Telelogic, An IBM Company

Telelogic Tau® provides standards-based Model-Driven Development for complex systems and software including distributed applications and Service Oriented Architectures. 
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Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.

Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to Get Ahead in IPTV: A Guide to Setting up an IPTV Service by Alcatel Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
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Datanomic Master Data Management: CDI, PIM and Supply Chain Data by Datanomic.

Master Data Management (MDM) is the critical process of sharing data elements across a variety of IT systems. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Forrester White Paper: Assess Your Enterprise Agility (SAP6264) by SAP America, Inc.

August 2008 - (Free Research)
While firms have used different business strategies to insulate themselves from the effect of change, CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Datanomic: ERP Value Through Clean Data by Datanomic.

By deploying Datanomic's holistic approach, dn:Director enables users to understand, improve, protect and control data standards across the enterprise. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional by OnDemand Software.

OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Affinity: The New Measure of Marketing by CMO Council.

September 2008 - (Free Research)
TECHNOLOGY MARKETERS CHALLENGED TO REORGANIZE AROUND CUSTOMERS: A new CMO Council study finds Customer Affinity is the new measure of marketing effectiveness as vendors struggle to establish customer-centric business practices. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research

September 2003 - (Paid)
A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

The Total Cost of ERP Ownership in Mid-Size Companies by Epicor Software Corporation.

May 2008 - (Free Research)
This paper explains the Total Cost of Ownership, which remains a significant factor that influences Enterprise Resource Planning (ERP) strategies and decisions. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company)

OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency. 
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The Next Wave in Desktop Computing: Virtualization and SaaS by Hewlett-Packard Company

May 2008 - (Free Research)
This E-Guide explains the pros and cons of Software as a Service and desktop virtualization, offers definitions of key terms and gives the reader a solid understanding of when to choose such potentially conflicting technologies. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Audit Tracking & SOX Compliance by RevSoft

September 2008 - (Free Research)
Read this whitepaper to learn how using Audit Tracking will give you greater SOX compliance. Rev Scheduler has built in audit facility and which allows for greater SOX compliance as all job definitions are audited and tracked. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Why Business Leaders Should Care about SOA by Equifax.

February 2008 - (Free Research)
In this white paper, you will discover the benefits associated with an SOA initiative. Learn how SOA is being used to transform installed software from an inhibitor to a facilitator of rapid business change and reusability. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Defining an E-Mail Archiving Policy by Dell MessageOne

August 2008 - (Free Research)
This document describes some of the most important issues that organizations need to understand when defining an e-mail archiving policy. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Global ALM Podcast by Telelogic, An IBM Company

August 2008 - (Free Research)
Application Lifecycle Management (ALM) coordinates people, process and tools in an iterative cycle of inter-related activities, including definition, design, development, testing, deployment and management. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Electrical Efficiency Measurement for Data Centers by APC

August 2008 - (Free Research)
This whitepaper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Taking Virtualization from the Data Center to the Desktop: A Closer Look by Hewlett-Packard Company

April 2008 - (Free Research)
In this podcast we'll be discussing new opportunities for reducing client management costs and improving enterprise security. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Secure Email and Workflow Automation: The Five Critical Questions Financial Institutions Must Ask by CertifiedMail.com.

October 2008 - (Free Research)
With so many business activities going online to take advantage of the benifits of the internet, companies spend billions on security measures. But when canvassing a majority of companies' security programs, one area continues to come up short - email. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Automating IT Process to Ensure Virtualization Success by Opalis Software, Inc.

May 2008 - (Free Research)
Virtualization is a technique for abstracting the physical characteristics of computing write sources from the way in which other systems’ applications or end users interact with those write sources. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

PC on a Stick: A Portable Endpoint Security Nightmare by Lumension Security

February 2008 - (Free Research)
Devices are growing increasingly more complex and manufacturers will soon develop the “PC on a stick.” Because of this evolution, enterprise endpoint security must also grow to address the increasing concerns. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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