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Featured Sponsors
Customer Information Quality Protection and Assessment by Datanomic.
A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.
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Accenture Business Process Management by Accenture.
The Accenture Business Process Management Offering helps IT organizations plan and implement business process automation that contributes to high performance by transforming business processes and optimizing service delivery.
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Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.
Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.
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How to Get Ahead in IPTV: A Guide to Setting up an IPTV Service by Alcatel Lucent
August 2008 - (Free Research)
Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV.
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Astea Alliance Service Management Suite by Astea International Inc.
(E-mail this company)
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
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Forrester White Paper: Assess Your Enterprise Agility (SAP6264) by SAP America, Inc.
August 2008 - (Free Research)
While firms have used different business strategies to insulate themselves from the effect of change, CEOs are beginning to recognize the need for their firms to become more
agile in detecting and making the changes to strategy, operations, and products.
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Datanomic: ERP Value Through Clean Data by Datanomic.
By deploying Datanomic's holistic approach, dn:Director enables users to understand, improve, protect and control data standards across the enterprise.
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OnDemand Professional by OnDemand Software.
OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.
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Customer Affinity: The New Measure of Marketing by CMO Council.
September 2008 - (Free Research)
TECHNOLOGY MARKETERS CHALLENGED TO REORGANIZE AROUND CUSTOMERS: A new CMO Council study finds Customer Affinity is the new measure of marketing effectiveness as vendors struggle to establish customer-centric business practices.
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Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research
September 2003 - (Paid)
A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery.
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The Total Cost of ERP Ownership in Mid-Size Companies by Epicor Software Corporation.
May 2008 - (Free Research)
This paper explains the Total Cost of Ownership, which remains a significant factor that influences Enterprise Resource Planning (ERP) strategies and decisions.
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The Next Wave in Desktop Computing: Virtualization and SaaS by Hewlett-Packard Company
May 2008 - (Free Research)
This E-Guide explains the pros and cons of Software as a Service and desktop virtualization, offers definitions of key terms and gives the reader a solid understanding of when to choose such potentially conflicting technologies.
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Audit Tracking & SOX Compliance by RevSoft
September 2008 - (Free Research)
Read this whitepaper to learn how using Audit Tracking will give you greater SOX compliance. Rev Scheduler has built in audit facility and which allows for greater SOX compliance as all job definitions are audited and tracked.
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Why Business Leaders Should Care about SOA by Equifax.
February 2008 - (Free Research)
In this white paper, you will discover the benefits associated with an SOA initiative. Learn how SOA is being used to transform installed software from an inhibitor to a facilitator of rapid business change and reusability.
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Defining an E-Mail Archiving Policy by Dell MessageOne
August 2008 - (Free Research)
This document describes some of the most important issues that organizations need to understand when defining an e-mail archiving policy.
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Global ALM Podcast by Telelogic, An IBM Company
August 2008 - (Free Research)
Application Lifecycle Management (ALM) coordinates people, process and tools in an iterative cycle of inter-related activities, including definition, design, development, testing, deployment and management.
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Electrical Efficiency Measurement for Data Centers by APC
August 2008 - (Free Research)
This whitepaper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.
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Automating IT Process to Ensure Virtualization Success by Opalis Software, Inc.
May 2008 - (Free Research)
Virtualization is a technique for abstracting the physical characteristics of computing write sources from the way in which other systems’ applications or end users interact with those write sources.
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PC on a Stick: A Portable Endpoint Security Nightmare by Lumension Security
February 2008 - (Free Research)
Devices are growing increasingly more complex and manufacturers will soon develop the “PC on a stick.” Because of this evolution, enterprise endpoint security must also grow to address the increasing concerns.
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