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Delivering supply chain excellence by IBS, International Business Systems

April 2008 - (Free Research)
This document concentrates on IT’s contribution to Supply Chain Execution and Management. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IDC White Paper: CA ESP Workload Automation Software: Measuring Business Impact and ROI by CA.

April 2008 - (Free Research)
This IDC White Paper presents the results of an IDC study, sponsored by CA originally Cybermation), to quantify the financial benefits of using CA ESP Workload Automation products. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Impact of Lean on Consumer Product Manufacturers by SAP America, Inc.

February 2008 - (Free Research)
Discover the impact of Lean on consumer product manufacturers and gain key tips in implementing successful Lean initiatives across the enterprise. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Affinity: The New Measure of Marketing by CMO Council.

September 2008 - (Free Research)
TECHNOLOGY MARKETERS CHALLENGED TO REORGANIZE AROUND CUSTOMERS: A new CMO Council study finds Customer Affinity is the new measure of marketing effectiveness as vendors struggle to establish customer-centric business practices. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research

September 2003 - (Paid)
A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

OnDemand Professional by OnDemand Software.

OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Total Cost of ERP Ownership in Mid-Size Companies by Epicor Software Corporation.

May 2008 - (Free Research)
This paper explains the Total Cost of Ownership, which remains a significant factor that influences Enterprise Resource Planning (ERP) strategies and decisions. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company)

OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Electrical Efficiency Measurement for Data Centers by APC

August 2008 - (Free Research)
This whitepaper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Secure Email and Workflow Automation: The Five Critical Questions Financial Institutions Must Ask by CertifiedMail.com.

October 2008 - (Free Research)
With so many business activities going online to take advantage of the benifits of the internet, companies spend billions on security measures. But when canvassing a majority of companies' security programs, one area continues to come up short - email. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

KITE: A Brand New Way of Testing and Measuring Web Applications by Keynote Systems

August 2008 - (Free Research)
Keynote is an industry leader in tackling the thorny issues of capturing real end-user quality of experience stats and then providing triage for insights into where the problems might lie. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Expert Executive Office by Aderant

Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Transaction Perspective: Online Business Transaction Performance by Keynote Systems

Transaction Perspective consistently measures Web performance and availability across all major Internet backbones, from both inside and outside the firewall, and across third-party infrastructure and applications. Transaction Perspective provides performance and availability measurements for subscribed URLs and transactions 24 hours a day. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Streaming Perspective: Hosted Streaming Quality Measurement by Keynote Systems

Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Measuring & Monitoring Flash-Based Web 2.0 Applications by Keynote Systems

February 2008 - (Free Research)
This video presentation covers the power of Flash, and what it takes to provide a superior Flash-based end-user experience, dealing with content-heavy pages and how to deliver the best web performance and availability and special co... 
(DEMO) READ ABSTRACT | GO TO DEMO

Measuring the True Business Benefits of Web Collaboration by Cisco Systems, Inc

September 2008 - (Free Research)
This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact of Lumension Security's Sanctuary by Lumension Security

August 2008 - (Free Research)
Lumension,s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a voluntary compliance solution to an automatic one is illustrated 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Quality Management for Manufacturers: Some Assembly Required by Epicor Software Corporation.

August 2008 - (Free Research)
Investing in ERP solutions today means more than just meeting the basic needs of the Supply Chain. Lori Gipp, VP of Marketing, IQS will join the webcast to present this type of extended ERP offering with QMS. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

How Does Your IT Help Desk Measure Up? by Citrix Online-GotoAssist

July 2008 - (Free Research)
Effective and efficient IT operations are the “table stakes” for IT-business groups’ relationships -- they’re taken for granted by user groups but are glaring when absent. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Three Tips for Protecting Your Customers' Data by Cisco Systems, Inc

February 2008 - (Free Research)
This document explains the three tips for protecting your customers' data. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation

June 2008 - (Free Research)
Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IP Telephony: Accurately Measuring the Total Cost of Ownership in the Branch Environment by Avaya, Inc

June 2008 - (Free Research)
As technical barriers are eliminated and more organizations begin to adopt Internet protocol–based telephony, companies are finding there are demonstrable, real-world total cost of ownership (TCO) advantages associated with implementing IPT solutions. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Converged Video Network Security by Alcatel Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices for Measuring and Managing Today's Complex Messaging Environment by Quest Software, Inc

June 2008 - (Free Research)
This white paper describes the components of a typical messaging environment and the recommended reporting, analysis, and diagnostic practices you should use to maintain the health of this complex environment. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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