Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Penn National Insurance: Real-Time Documents Provide Faster Time to Market with a Personal Touch by Exstream Software April 2008 - (Free Research) Penn National Insurance wanted to deploy a single, comprehensive infrastructure for its batch and real-time document applications. Exstream Software's Dialogue enterprise personalization solution met this goal, improving time to market ...  (CASE STUDY) READ ABSTRACT |

Certifiedmail Managed Service by DataMotion February 2011 - (Free Research) Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania.  (WHITE PAPER) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com December 2010 - (Free Research) Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.  (WHITE PAPER) READ ABSTRACT |

The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance January 2008 - (Free Research) Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.  (WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Enterprise performance management by ComputerWeekly.com August 2010 - (Free Research) Monitoring, measuring and reporting on the financial health of an organisation is a basic need that requires effective tools and processes to optimise the end result.  (WHITE PAPER) READ ABSTRACT |

Excerpts from Virus Bulletin Comparative Reviews August-December 2010 by ESET March 2011 - (Free Research) The basic requirements for a product to achieve VB100 certification status are that a product detects, both on demand and on access, in its default settings, all malware known to be ‘In the Wild’ at the time of the review, and generates no false positives when scanning a set of clean files.  (WHITE PAPER) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies. December 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.  (DATA SHEET) READ ABSTRACT |

Physical Security in Mission Critical Facilities by APC by Schneider Electric February 2009 - (Free Research) This paper presents an overview of the principles of personnel identification and describes the basic elements and procedures used in security systems.  (WHITE PAPER) READ ABSTRACT |

Competitive Analysis of Market Leaders in Data Modeling: PowerDesigner, ERwin and ER/Studio by Sybase, an SAP company June 2009 - (Free Research) Read this paper to learn all the factors you need to consider when choosing a data modeling tool. You will learn about the different model types and how each tool measures up to the demanding needs of your company today and in the future. This paper will lay out all the information you need to make a clear decision on data modeling today.  (WHITE PAPER)

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc. March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.  (WHITE PAPER) READ ABSTRACT |

Case Study: Children’s Hospital of Philadelphia by HP and Microsoft May 2011 - (Free Research) A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent.  (CASE STUDY) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.  (WHITE PAPER) READ ABSTRACT |

Pinnacle Health - Bridging Film and Digital Images by Iron Mountain March 2012 - (Free Research) This case study examines one medical facility's adoption of an off-site, on-demand image archiving solution that has helped them streamline workflow processes and make faster diagnoses resulting in improved patient care and reduced operating costs.  (CASE STUDY) READ ABSTRACT |

Integrating the Finance organization for global business: Important implications for CIOs by IBM February 2009 - (Free Research) This paper looks at the growing alignment between the financial and technical disciplines. It examines the results of the Global CFO Study 2008 in the context of IT, identifying the critical implications for CIOs, and the need for a strategic partnership with CFOs and more ongoing collaboration between Finance and IT.  (WHITE PAPER) READ ABSTRACT |

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight June 2008 - (Free Research) For every area of your datacenter, Sun Professional Services has created a tailored assessment service.  (WHITE PAPER) READ ABSTRACT |

Top 11 Ways to Increase Employee Loyalty, Productivity and Retention by Allegiance January 2008 - (Free Research) Learn the top 11 ways to increase your employee loyalty, enabling increased productivity and retention. Ensure that you provide right amount of training, benefits and positive outcomes to keep your employees happy.  (WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

Router Essentials by Global Knowledge October 2008 - (Free Research) Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper.  (WHITE PAPER) READ ABSTRACT |

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.  (WHITE PAPER) READ ABSTRACT |

Information Security Magazine - December 2009 / January 2010: Basic Database Security by Information Security Magazine December 2009 - (Free Research) This issue of information security magazine provides a step-by-step guide to securing database systems, explores the important factors in selecting a SaaS provider, presents a whole new approach to security management that has nothing to do with structure-driven policy architecture, and more.  (EZINE)

E-Guide: Basic Techniques to Prevent Identity Theft and Cybercrime by ArcSight, an HP Company December 2010 - (Free Research) When it comes to cybercrime, identity theft techniques often vary from the technical -- computer forensics -- to the old-school -- calling victims to gather personal information. In this guide, our expert covers basic techniques to prevent identity theft.  (EGUIDE) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT)

E-Guide: The Basics of Endpoint Security: Expert Reveals Tips for Finding Data on the Endpoints by Panda Security September 2009 - (Free Research) In this E-Guide, security expert Mike Chapple reveals tips on finding sensitive information on the endpoint. Get a basic understanding of the algorithms used to detect sensitive information, software tools to assist you in your search for data, and two basic approaches for managing sensitive information.  (EGUIDE) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist July 2011 - (Free Research) This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.  (WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK July 2010 - (Free Research) Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.  (WHITE PAPER) READ ABSTRACT |

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