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The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance

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Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits. 
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Penn National Insurance: Real-Time Documents Provide Faster Time to Market with a Personal Touch by Exstream Software

April 2008 - (Free Research)
Penn National Insurance wanted to deploy a single, comprehensive infrastructure for its batch and real-time document applications. Exstream Software's Dialogue enterprise personalization solution met this goal, improving time to market ... 
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Vestcom International: Personalization Drives Repeat Business by Exstream Software

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Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering... 
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How to tie learning to business impact by ComputerWeekly.com

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Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
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Lean and Green: Reducing IT Energy Drain for Business Gain by BlueArc Corp.

April 2008 - (Free Research)
Download this report to see top-level findings of 150 IT professional surveyed to measure and quantify their current needs, obstacles and attitudes as they weigh decisions about investing in green technology. 
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Continuous Customer Dialogues by Infor

November 2010 - (Free Research)
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. This concept is discussed further in the rest of this whitepaper. 
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Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight

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For every area of your datacenter, Sun Professional Services has created a tailored assessment service. 
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From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc

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This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program. 
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Top 11 Ways to Increase Employee Loyalty, Productivity and Retention by Allegiance

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Learn the top 11 ways to increase your employee loyalty, enabling increased productivity and retention. Ensure that you provide right amount of training, benefits and positive outcomes to keep your employees happy. 
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Big Data and Content Analytics: measuring the ROI by ComputerWeekly.com

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Early adopters of big data analytics are achieving good results that are helping to drive decision making in the business, this independent research by AIIM reveals. 
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CW+: Quocirca report: Enterprise performance management by ComputerWeekly.com

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Monitoring, measuring and reporting on the financial health of an organisation is a basic need that requires effective tools and processes to optimise the end result. 
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The Semantic Dialogues by Progress

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The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA. 
(EBOOK) READ ABSTRACT |

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company)

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This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
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Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company)

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This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(ANALYST REPORT) READ ABSTRACT |

Excerpts from Virus Bulletin Comparative Reviews August-December 2010 by ESET

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The basic requirements for a product to achieve VB100 certification status are that a product detects, both on demand and on access, in its default settings, all malware known to be ‘In the Wild’ at the time of the review, and generates no false positives when scanning a set of clean files. 
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Meeting Tomorrow's Internet Performance Requirements by Keynote Systems

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Few businesses can operate effectively today without an online presence. Web-based applications provide essential links with customers, partners, and employees. Service Level Management (SLM) is one way of managing the customer experience ... 
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Personalized Marketing and Web Analytics by IBM

February 2013 - (Free Research)
In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline. 
(WHITE PAPER) READ ABSTRACT |

The new CIO: insights from the Center for CIO Leadership: An interview with Harvey Koeppel, Executive Director, Center for CIO Leadership by IBM

February 2009 - (Free Research)
Harvey Koeppel, executive director of the Center for CIO Leadership, talks about the challenges facing CIOs today and the emerging role of the CIO as a business leader helping to drive change and innovation. 
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Competitive Analysis of Market Leaders in Data Modeling: PowerDesigner, ERwin and ER/Studio by Sybase, an SAP company

June 2009 - (Free Research)
Read this paper to learn all the factors you need to consider when choosing a data modeling tool. You will learn about the different model types and how each tool measures up to the demanding needs of your company today and in the future. This paper will lay out all the information you need to make a clear decision on data modeling today. 
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Physical Security in Mission Critical Facilities by APC by Schneider Electric

February 2009 - (Free Research)
This paper presents an overview of the principles of personnel identification and describes the basic elements and procedures used in security systems. 
(WHITE PAPER) READ ABSTRACT |

Expert Overview: New Data Protection Strategies and Success Metrics by EMC Corporation

July 2013 - (Free Research)
This e-guide explores the basic philosophy behind continuous data protection and how it's making its way into the current backup landscape. 
(EGUIDE) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies.

December 2008 - (Free Research)
Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs. 
(DATA SHEET) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Valuing the Need for Data Speed at Critical Business Inflections by BlueArc Corp.

June 2008 - (Free Research)
The survey represents a close look into the issues, drivers, challenges, imperatives and best practices in maintaining system uptime in the midst of exploding demand for increased data performance and storage. 
(WHITE PAPER) READ ABSTRACT |

The One-to-One Future: Are We There Yet? by Infor CRM

December 2008 - (Free Research)
The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future. 
(WHITE PAPER) READ ABSTRACT |

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