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Booz Allen Hamilton: Securing the Mobile Enterprise & Ensuring Compliance by Lumension

January 12, 2008 - (Free Research)
Booz Allen Hamilton has incorporated Lumension Security's PatchLink Update into their automated patch management system. With PatchLink Update, the IT team no longer has to inspect each laptop, making it much more efficient and cost effective. 
(CASE STUDY) READ ABSTRACT |

CW Special Report on Microsoft by ComputerWeekly.com

January 25, 2013 - (Free Research)
This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance. 
(IT BRIEFING) READ ABSTRACT |

Best Practices for Streamlining Administration in Heterogeneous Virtualized Environments by CA Technologies.

December 31, 2013 - (Free Research)
This white paper examines the nature of today's heterogeneous virtual infrastructures and explains why traditional management challenges are magnified in them. Find out why mixed virtual environments are becoming increasingly common and obtain best practices for meeting their unique performance requirements. 
(WHITE PAPER) READ ABSTRACT |

Mastering Active Directory Migrations: Controlling Critical Issues by Dell Software

May 06, 2013 - (Free Research)
This whitepaper covers the four steps to completing a successful active directory migration during a network operating system upgrade. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript:  Lessons Learned from Standardizing and Automating Network Management by Hewlett-Packard Company

December 13, 2010 - (Free Research)
The implementation of new network technologies has increased our network security and performance but has also made network management more complex and costly. How can you overcome these difficulties without putting your network at risk? Read this presentation transcript and gain insight into modern management tools and best practices. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Surviving the Tidal Wave of Data with a Holistic Approach to Data Reduction by IBM Rational

January 24, 2011 - (Free Research)
This presentation transcript reviews the options and trends for controlling data growth by reducing your data storage footprint. Milan K. Patel, Sr. Marketing Manager for Tivoli Storage contributes thoughts on how IBM can help you achieve your data reduction goals. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

ITSM, ITIL for Dummies: Defining Customer-Focused Services by ServiceNow

March 25, 2014 - (Free Research)
This whitepaper details how a service catalog can help you demonstrate the value of your IT department. 
(WHITE PAPER) READ ABSTRACT |

Exploring Business and IT Friction: Myths and Realities by BMC Software, Inc.

April 17, 2013 - (Free Research)
This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems. 
(WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 19, 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Why your clients should measure their data center energy efficiency by Intel

February 14, 2011 - (Free Research)
Read this E-Guide to learn more about why measuring data center efficiency is important for your clients and what exactly they should be measuring. 
(EGUIDE) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com

December 09, 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK

July 16, 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc.

October 20, 2009 - (Free Research)
Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk? 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 05, 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Measuring Community Health with Indicee Analytics by Indicee

March 14, 2014 - (Free Research)
The e-book provides examples of what to measure to ensure healthy, engaged communities, and how to measure it using analytics. Also included is a re-cap of the location for the full framework. 
(EBOOK) READ ABSTRACT |

Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company

May 09, 2012 - (Free Research)
Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks. 
(WEBCAST) READ ABSTRACT |

HP Business Service Management by Hewlett-Packard Company

February 04, 2011 - (Free Research)
HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. 
(WEBCAST) READ ABSTRACT |

Test Management: Measuring Quality in the Agile Enterprise by SearchSoftwareQuality.com

October 16, 2013 - (Free Research)
In this eBook, experts will look at key metrics collected throughout the Agile life cycle to help managers get the data they need to determine when the application is ready to go live. 
(EGUIDE) READ ABSTRACT |

Workday Security: A Technology Perspective by Workday

October 2008 - (Free Research)
Workday uses industry-standard measures to protect the integrity of all communications with its online services, its production network, and across its network. 
(WHITE PAPER) READ ABSTRACT |

Measuring, Monitoring, and Improving Customer Experience by IBM

March 2014 - (Free Research)
In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences. 
(EGUIDE) READ ABSTRACT |

Forrester: Formulate A Database Security Strategy to Ensure Investments Will Actually Prevent Data Breaches and Satisfy Regulatory Requirements by Oracle Corporation

January 2012 - (Free Research)
Although most organizations are taking stronger measures to protect their data, significant gaps still exist at the very core — their databases. Commissioned by Oracle, this Forrester paper will help you formulate a database security strategy. 
(WHITE PAPER)

Citizen Machinery Achieves Real Time Asset Management Accuracy with Hitachi IT Operations Director by Hitachi Data Systems

May 2011 - (Free Research)
In this case study, Citizen Machinery Co. was challenged with improving efficiency in its IT asset management and Hitachi helped to address the issue with Hitachi IT Operations Director, which has contributed to the strengthening of both IT controls and security measures. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Future of Energy Efficiency in the Data Center by Viridity Software

September 2010 - (Free Research)
Join Michael Rowan, Co-Founder and CTO, Viridity Software, and Michelle Bailey, Senior Research Analyst, IDC as they discuss why it’s important to accurately measure how power is being consumed by IT equipment, impending legislation affecting energy usage, and other issues related to the future of energy efficiency in the data center. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Future of Energy Efficiency in the Data Center by Viridity Software

August 2010 - (Free Research)
Join Michael Rowan, Co-Founder and CTO, Viridity Software, and Michelle Bailey, Senior Research Analyst, IDC and as they discuss why it’s important to accurately measure how power is being consumed by IT equipment, impending legislation affecting energy usage, and other issues related to the future of energy efficiency in the data center. 
(WEBCAST) READ ABSTRACT |

Test Management: Measuring Quality in the Agile Enterprise by Micro Focus

July 2012 - (Free Research)
The methods of measuring software quality in an agile environment are drastically different from tactics used in traditional IT landscapes. Discover why the "plan the work, then work the plan" technique doesn't work with agile IT, the 10 agile metrics you should be tracking, 3 questions to help determine when to start tracking defects, and more. 
(EBOOK)

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