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Prudential Leverages Kofax Intelligent Capture & Exchange to Automate Processing of Life Insurance and Funds Management Documents by Kofax, Inc. February 16, 2010 - (Free Research) Read this case study to find out how these solutions from Kofax helped Prudential significantly improve their response time to their customers.  (CASE STUDY) READ ABSTRACT |

Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM April 14, 2009 - (Free Research) Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation.  (WHITE PAPER) READ ABSTRACT |

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 01, 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others.  (ANALYST REPORT) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company) March 2006 - (Free Research) BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

Populating a Data Quality Scorecard with Relevant Metrics by DataFlux Corporation June 2008 - (Free Research) Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..  (WHITE PAPER) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT)

Social Networking Changing Business Top to Bottom - Ind. Analyst by NewsGator Technologies December 2009 - (Free Research) Organizations often lack an understanding of how social networking affects their organization. This webcast explores real-life companies engaged in social networking to give viewers a better understanding of how it impacts consumer and enterprise environments.  (WEBCAST) READ ABSTRACT |

Deduplication Enabled Disaster Recovery: An Overview of the Breakthrough ProtecTIER Replication Offering by IBM by IBM August 2009 - (Free Research) This paper describes the native replication feature of ProtecTIER®, IBM’s enterprise-class deduplication solution, and demonstrates that deduplication-enabled replication provides dramatic improvements to Disaster Recovery operations.  (WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by ScriptLogic Corporation April 2009 - (Free Research) Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity.  (TRIAL SOFTWARE) READ ABSTRACT |

Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation April 2009 - (Free Research) Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates?  (TRIAL SOFTWARE) READ ABSTRACT |

Relationship Between Employment and GDP Growth and the Impact on IT Operations by Hewlett-Packard Company January 2010 - (Free Research) To help companies form their 'down economy' contingency plans, IDC performed an analysis of past recoveries from economic recessions to find out the type of impact these recoveries had on companies and what the implications are on IT operations and ongoing support. This paper gives the details.  (WHITE PAPER) READ ABSTRACT |

Building the Measurement Foundation for Successful IT Management by IBM October 2009 - (Free Research) This paper explores how an inability to access data within the development lifecycle limits the effectiveness of project teams and explains how organizations can create transparency that supports effective software delivery.  (WHITE PAPER) READ ABSTRACT |

Toward an Integrated Data Protection Strategy by CA February 2010 - (Free Research) In this webcast, the speaker discusses the meaning of "integration," and its relation to disaster recovery. Data is an irreplaceable asset that must be protected. This webcast offers information about data protection modalities and how to identify and prioritize types of data from both a business perspective and an IT perspective.  (WEBCAST) READ ABSTRACT |

Business Impact and Risk Assessments in IT Disaster Recovery Planning by i365, A Seagate Company February 2010 - (Free Research) A DR plan consists of the safety precautions taken so that the consequence of a disaster will be minimized. This podcast will show you how to review and conduct your own risk assessment of your current DR plans to ensure dependent levels of security. Download this podcast for a better understanding of risk assessment in your DR planning!  (PODCAST) READ ABSTRACT |

Electrical Efficiency Measurement for Data Centers by APC by Schneider Electric February 2009 - (Free Research) This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.  (WHITE PAPER) READ ABSTRACT |

Ontrack® PowerControls™ 6.0: Managing Data in Server Environments by Ontrack® PowerControls™ by Kroll Ontrack March 2010 - (Free Research) Ontrack® PowerControls™ saves time and costs to search, recover, restore and manage data in Microsoft® Exchange Server and Microsoft® Office SharePoint® Server environments. It’s easy and offers granular level management to produce quick, relevant results.  (TRIAL SOFTWARE) READ ABSTRACT |

Hitachi IT Operations Analyzer Software by Hitachi Data Systems November 2009 - (Free Research) Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.  (DOWNLOAD)

Security Explorer for SharePoint Version 7.0.2 - Free 30 Day Trial! by ScriptLogic Corporation April 2009 - (Free Research) With the growing emphasis on regulatory compliance requirements, the need to place strict security measures on the permissions within SharePoint has grown.  (TRIAL SOFTWARE) READ ABSTRACT |

The Rational Approach to Automation by IBM March 2010 - (Free Research) Learn how team collaboration, task automation, and extensive measurement and analysis can benefit your organization in this white paper, which can help you automate many of your software production and creation activities.  (WHITE PAPER) READ ABSTRACT |

Jaspersoft and eBuilder Create Leading Edge Strategic Management Tool by Jaspersoft March 2010 - (Free Research) eBuilder, a provider of Cloud Supply-Chain Management Processes, needed a web-based BI solution to enable clients to swiftly analyze information and make critical business decisions. Jaspersoft’s BI Suite enabled eBuilder to provide visually impactful, easy-to-use strategic measurement and monitoring capabilities for the business B2B supply chain.  (CASE STUDY) READ ABSTRACT |

Understanding the Business Value of Centralized Virtual Desktops by Hewlett Packard Company and Intel March 2010 - (Free Research) This white paper provides a quantitative measurement of the business value associated with the use of a centralized virtual desktop (CVD) computing architecture. This business value is defined as the expected ROI associated with the successful tactical application of the technology.  (WHITE PAPER) READ ABSTRACT |

The Business Value of HP–UX 11i v3 by Hewlett-Packard Company March 2010 - (Free Research) Alinean, a leader in IT value measurement, teamed up with HP to assess the financial merits of moving from a HP-UX 11i v2 platform to HP-UX 11i v3 running on HP Integrity Servers over moving to SUN Solaris10 running on Sun Servers. Read this white paper for details.  (WHITE PAPER) READ ABSTRACT |

Choose the Compliance and IT Risk Management Trial That Works Best for You by Lumension February 2010 - (Free Research) Evaluate Lumension Compliance and IT Risk Management for free and see how it will enable you to manage your IT risk exposure, optimize IT resources, and ensure the proper measurement against regulations and corporate governance.  (TRIAL SOFTWARE)

Overall Approach To Data Quality ROI by SAP America, Inc. June 2009 - (Free Research) Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative.  (WHITE PAPER) READ ABSTRACT |

vSphere: New Features and Benefits by Global Knowledge May 2009 - (Free Research) vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure.  (WHITE PAPER) READ ABSTRACT |

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