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Building a World-Class Supply Chain – New Insights from Chemical & Petroleum Producers by IBM February 22, 2011 - (Free Research) Learn what leading companies do differently to outperform their peers. From strategy decisions to investment in information technology and performance measurement systems, MPI’s latest research explains how your company can realize tangible returns though greater flexibility and improved delivery performance.  (WHITE PAPER) READ ABSTRACT |

Flexing the Workforce: Using Overall Labor Effectiveness to Manage Fluctuating Demand by Kronos Incorporated March 25, 2009 - (Free Research) Flexing the workforce is an efficient way to maintain labor effectiveness when there is changing demand. But when it's used ineffectively, it can act as a buffer that masks inefficiency.  (WHITE PAPER) READ ABSTRACT |

Project Performance Scorecard by Mainstay Partners February 2008 - (Free Research) The Project Performance Scorecard is a tool that can be used to communicate the status and monitor the progress of an organization's top business and IT projects.  (WHITE PAPER) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor September 2008 - (Free Research) This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives.  (WEBCAST) READ ABSTRACT |

Overall Labor Effectiveness (OLE): Achieving a Highly Effective Workforce by Kronos Incorporated March 2009 - (Free Research) A sound measurement framework is something every manufacturer would like to have. Yet today, most measurement systems focus on machinery effectiveness or production output.  (WHITE PAPER) READ ABSTRACT |

Under the Spotlight the Transition of Environmental Risk Management by SAP America, Inc. July 1967 - (Free Research) In March 2008, the Economist Intelligence Unit surveyed 320 executives from around the world about their attitudes to environmental risk management. Read about their findings in this paper.  (WHITE PAPER) READ ABSTRACT |

The Cloud-Connected Management Suite by CA Technologies. May 2010 - (Free Research) CA implemented a strategy to help manage and exploit cloud computing as part of an existing infrastructure and help run IT as a supply chain. Continue reading to learn more about the CA Cloud-Connected Management Suite and how it will help manage and optimize the dynamic IT supply chain.  (WHITE PAPER) READ ABSTRACT |

GradeCard: Supplier Performance Measurement Systems by Lyons Information Systems, Inc. April 2008 - (Free Research) GradeCard® is an enterprise software system that captures supplier performance data from your ERP system, stores the data in a non-proprietary database, and compiles and analyzes the data to provide clear reports of supplier performance.  (WHITE PAPER) READ ABSTRACT |

How to choose between in-house and outsourced SAP managed services by ComputerWeekly.com December 2010 - (Free Research) In summary, the reader isencouraged to consider the evidence from the survey resultsand to then draw their own conclusions.  (WHITE PAPER) READ ABSTRACT |

Irish Dairy Board Cuts Admin Costs and Optimizes Order-to-Cash Processes with IBM Sterling e-Invoicing Solution by IBM November 2011 - (Free Research) Read this report and discover how the Irish Dairy Board achieved user productivity increase, cost reduction, significant improvements in order to cash and more.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division December 2009 - (Free Research) In this transcript of the webcast, TIBCO Spotfire's John Callan will discuss how you can perform Total Spend Analysis to help drive supplier consolidation, contract compliance and identify maverick spend in a user-friendly, visual analysis environment.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.  (ASP & SOFTWARE PRODUCT)

The Need for SOA to Achieve Flexibility and Agility within Plant Operations by Apriso Corporation August 2008 - (Free Research) This white paper offers a check list that manufacturers can use for evaluating and comparing alternative Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS) and Quality Management Systems (QMS).  (WHITE PAPER) READ ABSTRACT |

Optimizing the Quality and Performance of SAP Applications by Hewlett-Packard Company July 2008 - (Free Research) This white paper describes how HP and SAP can optimize the application lifecycle for our mutual customers.  (WHITE PAPER) READ ABSTRACT |

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc. December 2011 - (Free Research) This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume.  (WHITE PAPER) READ ABSTRACT |

Field Measurements of Ethernet Performance by Fluke Networks April 2010 - (Free Research) Various metrics can quantify and characterize network performance. Test plans can be written to satisfy varying organizational objectives. This white paper will describe advancements in field measurement of end-to-end Ethernet performance.  (WHITE PAPER) READ ABSTRACT |

Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM April 2009 - (Free Research) Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation.  (WHITE PAPER) READ ABSTRACT |

To SaaS or Not to SaaS: Making Your Digital Measurement Count by Unica Corporation - An IBM Company September 2010 - (Free Research) Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely.  (WHITE PAPER) READ ABSTRACT |

IPTV Test and Measurement Best Practices by Alcatel-Lucent January 2007 - (Free Research) This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.  (WHITE PAPER) READ ABSTRACT |

Advanced RFID Measurements: Basic Theory to Protocol Conformance Test by National Instruments July 2008 - (Free Research) As RFID adoption continues to grow, engineers are faced with an increasing need to validate tags both for interoperability with products from other vendors and for conformance with the specified protocol.  (WHITE PAPER) READ ABSTRACT |

Symantec Internet Security Threat Report: Trends for 2008 by Symantec Corporation April 2009 - (Free Research) This report provides a detailed overview of current Internet threat activity, malicious code, and known vulnerabilities. It also examines the latest trends in phishing and spam tactics and discusses how regional differences affect malicious activity globally.  (WHITE PAPER) READ ABSTRACT |

Rich Internet Applications: Design, Measurement, and Management Challenges by Keynote Systems February 2008 - (Free Research) This white paper details the evolution of traditional Web pages and applications, discussing the defining attributes of the emerging class of Rich Internet Applications (RIAs).  (WHITE PAPER) READ ABSTRACT |

Selecting an Industry-Standard Metric for Data Center Efficiency by APC by Schneider Electric January 2007 - (Free Research) This paper explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective.  (WHITE PAPER) READ ABSTRACT |

Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience by Wipro Technologies December 2009 - (Free Research) Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools.  (WHITE PAPER) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to BI by Information Builders September 2003 - (Free Research) Learn how Information Builders' philosophy of business intelligence will help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

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