Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies April 26, 2012 - (Free Research) This paper discusses first contact resolution and the offerings for measuring success with FCR.  (WHITE PAPER) READ ABSTRACT |

Top Five Ways to Improve E-Discovery with Archiving by Symantec Corporation January 21, 2008 - (Free Research) Organizations are increasingly being ordered to produce email messages and other files relevant to electronic discovery - and the penalties for noncompliance with a court's discovery order can be severe. Thus it is vital that every organization manage its electronic data for fast, easy, accurate retrieval when required.  (DATA SHEET) READ ABSTRACT |

Five Ways to Improve Your Company's Efficiency by Cisco Systems, Inc. February 22, 2008 - (Free Research) According to IDC research, 60.2% of SMBs cited improving efficiency as their top business priority in 2005. Read this article to find tips for enhancing efficiency.  (ARTICLE) READ ABSTRACT |

Case Study: Hospital Sees BlackBerry Smartphones as a Way to Improve Patient Care and save Lives by BlackBerry November 01, 2007 - (Free Research) This case study describes why Trillium Health Centre gave 40 BlackBerry smartphones to all of the members of the ICU team making it the first hospital in North America to test push email as an essential part of how the health care team worked together.  (CASE STUDY) READ ABSTRACT |

Five Ways to Improve Cost Containment by Cisco Systems, Inc. February 22, 2008 - (Free Research) An intelligent information network infrastructure can go a long way toward helping SMBs contain costs. This paper examines five ways SMBs can make their network work for them.  (WHITE PAPER) READ ABSTRACT |

Five Ways to Improve Your Wireless Security by Cisco Systems, Inc. February 28, 2008 - (Free Research) A wireless network can help your employees stay productive as they move around your company, but to take advantage of the benefits of wireless networking, you need to be sure that your network is safe from hackers and unauthorized users.  (ARTICLE) READ ABSTRACT |

The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance January 2008 - (Free Research) Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.  (WHITE PAPER) READ ABSTRACT |

8 Great Ways to Improve Your Quarter-End Analysis & Reporting by Prophix Software September 2012 - (Free Research) Today's tools and technologies for analyzing data enable individual users to access the reporting results they need instead of relying on a financial team to disperse data conclusions. Read this white paper to learn how these tools work and eight steps to help your departments leverage these technologies to gain key information from your data.  (WHITE PAPER) READ ABSTRACT |

8 Great Ways to Improve Your Quarter-End Analysis and Reporting by Prophix Software January 2012 - (Free Research) Read this white paper and learn more on how to use these tools to move beyond reporting and spend more time on the analysis of your key performance indicators.  (WHITE PAPER) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.  (IT BRIEFING) READ ABSTRACT |

5 ways to improve WLAN reliability, performance and capacity by Hewlett-Packard Company August 2011 - (Free Research) Learn best practices for wireless LAN design, deployment and management while discovering solutions to tackling WLAN network challenges.  (WEBCAST) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company) March 2006 - (Free Research) BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Improving the mobile computing experience by AppSense July 2012 - (Free Research) This webcast transcript outlines ways to improve the mobile computing experience and to align current IT infrastructure practices with user workflow. Learn how your organization can shift to a people-centric approach to improve flexibility and connectivity.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to BI by Information Builders September 2003 - (Free Research) Learn how Information Builders' philosophy of business intelligence will help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

Four Ways To Better Production Efficiency by Epicor Software Corporation April 2013 - (Free Research) This resource highlights four ways that a manufacturing execution system (MES) can improve production efficiency and effectiveness, enhance manufacturing decision-making, and drive profitability.  (WHITE PAPER) READ ABSTRACT |

Expanding BIs Role by Including Predictive Analytics by SAP America, Inc. January 2011 - (Free Research) In today's economic downturn, organizations are looking for ways to improve the way they do business to keep ahead of the competition and improve revenue.  Increasingly, organizations are finding that the benefits of BI can be complemented when combined with predictive analysis. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Expanding BI's role by including Predictive Analytics by SAP June 2009 - (Free Research) In today's economic downturn, organizations are looking for ways to improve the way they do business, to keep ahead of the competition, and to grow revenue. With reduced funding for new initiatives, it can be difficult to meet these objectives. Read on to learn how expanding your business intelligence with predictive analysis can help.  (WHITE PAPER) READ ABSTRACT |

Improving Application Availability with a Comprehensive Approach to WAN Optimization by BlueCoat September 2009 - (Free Research) Satisfying a WAN's need for speed may not be the best and most cost-effective way to improve applications performance and access across a network. Read about a more constructive approach in this eGuide.  (EGUIDE) READ ABSTRACT |

Transforming Healthcare Delivery with Analytics by IBM August 2012 - (Free Research) In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.  (WHITE PAPER) READ ABSTRACT |

Tips for Improving Data Centre Energy Efficiency by Kaseya International Limited May 2011 - (Free Research) This expert e-guide provides insight into ways to improve energy efficiency in your data centre. Learn how simple steps like powering down servers when they are not in use will drastically lower your energy costs. Also discover how cloud computing will play a future role in data centre management.  (EGUIDE) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK April 2011 - (Free Research) This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.  (WHITE PAPER) READ ABSTRACT |

Moving Toward a Virtual Data Center by Datalink and NetApp June 2011 - (Free Research) This exclusive resource describes how virtualization can benefit your data center and addresses both public and private cloud strategies.Learn about the many challenges IT pros face and access the necessary steps in the evolution to a cost-effective and efficient virtual data center.  (WHITE PAPER) READ ABSTRACT |

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc. December 2011 - (Free Research) This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume.  (WHITE PAPER) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology May 2008 - (Free Research) This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.  (WHITE PAPER) READ ABSTRACT |

Hitachi Dynamic Provisioning Software at United Airlines by Hitachi Data Systems August 2008 - (Free Research) This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels...  (WHITE PAPER) READ ABSTRACT |

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