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Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM April 14, 2009 - (Free Research) Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation.  (WHITE PAPER) READ ABSTRACT |

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 01, 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others.  (ANALYST REPORT) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company) March 2006 - (Free Research) BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

Populating a Data Quality Scorecard with Relevant Metrics by DataFlux Corporation June 2008 - (Free Research) Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..  (WHITE PAPER) READ ABSTRACT |

Social Networking Changing Business Top to Bottom - Ind. Analyst by NewsGator Technologies December 2009 - (Free Research) Organizations often lack an understanding of how social networking affects their organization. This webcast explores real-life companies engaged in social networking to give viewers a better understanding of how it impacts consumer and enterprise environments.  (WEBCAST) READ ABSTRACT |

Sun Oracle Exadata Storage Server by Oracle Corporation September 2009 - (Free Research) This data sheet highlights the features and benefits of the Sun Oracle Exadata Storage Server, a storage product highly optimized for use with Oracle Database.  (DATA SHEET) READ ABSTRACT |

Building the Measurement Foundation for Successful IT Management by IBM October 2009 - (Free Research) This paper explores how an inability to access data within the development lifecycle limits the effectiveness of project teams and explains how organizations can create transparency that supports effective software delivery.  (WHITE PAPER) READ ABSTRACT |

Electrical Efficiency Measurement for Data Centers by APC by Schneider Electric February 2009 - (Free Research) This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.  (WHITE PAPER) READ ABSTRACT |

The Rational Approach to Automation by IBM March 2010 - (Free Research) Learn how team collaboration, task automation, and extensive measurement and analysis can benefit your organization in this white paper, which can help you automate many of your software production and creation activities.  (WHITE PAPER) READ ABSTRACT |

Jaspersoft and eBuilder Create Leading Edge Strategic Management Tool by Jaspersoft March 2010 - (Free Research) eBuilder, a provider of Cloud Supply-Chain Management Processes, needed a web-based BI solution to enable clients to swiftly analyze information and make critical business decisions. Jaspersoft’s BI Suite enabled eBuilder to provide visually impactful, easy-to-use strategic measurement and monitoring capabilities for the business B2B supply chain.  (CASE STUDY) READ ABSTRACT |

Understanding the Business Value of Centralized Virtual Desktops by Hewlett Packard Company and Intel March 2010 - (Free Research) This white paper provides a quantitative measurement of the business value associated with the use of a centralized virtual desktop (CVD) computing architecture. This business value is defined as the expected ROI associated with the successful tactical application of the technology.  (WHITE PAPER) READ ABSTRACT |

The Business Value of HP–UX 11i v3 by Hewlett-Packard Company March 2010 - (Free Research) Alinean, a leader in IT value measurement, teamed up with HP to assess the financial merits of moving from a HP-UX 11i v2 platform to HP-UX 11i v3 running on HP Integrity Servers over moving to SUN Solaris10 running on Sun Servers. Read this white paper for details.  (WHITE PAPER) READ ABSTRACT |

Dell™ ProConsult Virtualization Services by Dell and Microsoft October 2009 - (Free Research) Simplify, consolidate, and aggressively accelerate virtualization with a portfolio of services that help decrease TCO and speed time to value. Dell ProConsult Virtualization Services simplify virtualization by helping you assess, plan, design and implement virtualization projects. Read this data sheet to learn more.  (DATA SHEET) READ ABSTRACT |

Choose the Compliance and IT Risk Management Trial That Works Best for You by Lumension February 2010 - (Free Research) Evaluate Lumension Compliance and IT Risk Management for free and see how it will enable you to manage your IT risk exposure, optimize IT resources, and ensure the proper measurement against regulations and corporate governance.  (TRIAL SOFTWARE)

Overall Approach To Data Quality ROI by SAP America, Inc. June 2009 - (Free Research) Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative.  (WHITE PAPER) READ ABSTRACT |

Syberworks Learning Management System Product Suite by SyberWorks, Inc. March 2008 - (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (WHITE PAPER) READ ABSTRACT |

IBM System Storage TS7650 ProtecTIER Deduplication Appliance by IBM July 2009 - (Free Research) This data sheet provides information about the IBM System Storage™ TS7650 ProtecTIER® Deduplication Appliance, a preconfigured solution of IBM storage, IBM server and IBM's revolutionary ProtecTIER data deduplication software.  (DATA SHEET) READ ABSTRACT |

Native Replication for IBM ProtecTIER Deduplication Solutions: Replication and Deduplication Combine to Provide Dramatic Improvements in Disaster Recovery by IBM July 2010 - (Free Research) ProtecTIER helps IT organizations prepare for a disaster by providing a safe, simple, and affordable means of transferring key data to the remote site. Read this data sheet for more information.  (DATA SHEET) READ ABSTRACT |

CA Vtape™ Virtual Tape System r12 SP2 by CA June 2009 - (Free Research) Read this product sheet to learn how CA Vtape™ Virtual Tape System (CA Vtape VTS) is the first fully functional, completely software-based Virtual Tape system that uses existing tape and mainframe hardware, as well as existing applications, to implement a Virtual Tape system that improves utilization, simplifies management and lowers costs.  (DATA SHEET) READ ABSTRACT |

Financial Guide: How to save Money and Create Value in a Tough Economy by Planon January 2009 - (Free Research) Real Estate and Workplace industry metrics and studies strongly suggest that hidden value on the balance sheet can reside within real estate and workplace assets.  (WHITE PAPER) READ ABSTRACT |

Business-Ready Security: Identity and Access Management Solution by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) The Identity and Access Management (IAM) solution is part of Microsoft's Business Ready Security approach. The Identity and Access Management solution enables more secure, identity-based access to applications both on-premises and in-the-cloud from virtually any location or device. Read this data sheet to learn more!  (DATA SHEET) READ ABSTRACT |

Sun Oracle Database Machine by Oracle Corporation September 2009 - (Free Research) This data sheet highlights the features and facts for the Sun Oracle Database Machine, the world's fastest for any type of database workload, and the only database machine that runs transaction processing applications.  (DATA SHEET) READ ABSTRACT |

Demand and Sales Funnel Analytics – How Forward Thinking Marketing Organizations Deliver Competitive Differentiators by IBM March 2010 - (Free Research) Read this paper for a series of research briefs discussing addressing demand and sales funnel analytics. Topics covered include business intelligence tools, marketing BI tools, the coming of age of Marketing Operations, and the demand waterfall.  (WHITE PAPER) READ ABSTRACT |

How the Small Get Mighty: Manufacturing ERP Is Essential but Not Just Any ERP Will Do by IQMS December 2008 - (Free Research) As many SMMs are realizing, ERP is essential, although not just any ERP system will do, with the right ERP system in place, SMMs can get mighty and thrive in the face of bigger competition.  (WHITE PAPER) READ ABSTRACT |

Prudential Leverages Kofax Intelligent Capture & Exchange to Automate Processing of Life Insurance and Funds Management Documents by Kofax, Inc. February 2010 - (Free Research) Read this case study to find out how these solutions from Kofax helped Prudential significantly improve their response time to their customers.  (CASE STUDY) READ ABSTRACT |

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