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E-Book: Creating an Enterprise Content Management (ECM) strategy: Tips and techniques for developing or updating your ECM plan by Perceptive Software

August 30, 2010 - (Free Research)
This E-book from an ECM expert offers advice on how organizations can apply ECM technology and techniques as well as insight into issues such as how programs can be funded and organized successfully. Learn some of the leading best practices that can help ensure that your organization’s ECM strategy effectively supports your overall business goals. 
(EBOOK)

Scalable ECM and document management strategy by Iron Mountain

August 01, 2012 - (Free Research)
The need for effective enterprise content management (ECM) is becoming business-critical – it not only  improves business processes but also ensures you meet regulatory compliance. Read on to learn ECM best practices, including why digital archiving and scalable document management technology is essential. 
(EGUIDE) READ ABSTRACT |

Ocean County Utilities Authority Gains Efficiencies in AP by Perceptive Software

October 18, 2010 - (Free Research)
Join Ocean County Utilities Authority (OCUA) for an inside look at how the organization has taken document imaging to a new level in accounts payable - turning early success into a complete enterprise content management (ECM) strategy. View this webcast to learn more. 
(WEBCAST) READ ABSTRACT |

E-Book: Next Steps and Trends in Enterprise Content Management Technology by SpringCM

October 26, 2010 - (Free Research)
ECM is a long-established market, but ECM technology is changing, evolving and taking on increased importance to organizations as they look to gain more value and insight from documents, emails, blogs etc. Through this e-book you will obtain an expert overview of ECM and an in-depth look at where this market is headed. 
(EBOOK) READ ABSTRACT |

Bringing the Power of Web 2.0 to the Enterprise by OpenText Corporation

May 2008 - (Free Research)
The key to Enterprise 2.0 is to bring the worlds of ECM and Web 2.0 together, so that companies can gain the best of both. 
(WHITE PAPER) READ ABSTRACT |

Tips and Techniques for developing an effective ECM by SearchContentManagement

April 2013 - (Free Research)
View this white paper to uncover important tips and techniques for developing an effective enterprise content management ECM strategy. It helps provide order to chaotic information environments along with many other benefits. 
(WHITE PAPER) READ ABSTRACT |

Using Analytics to Measure Your Intranet by WebTrends (E-mail this company)

April 2013 - (Free Research)
Now more than ever, as employees expect a high level of social technology both outside and inside the workplace, internal social collaboration is critical to business success. Access this white paper to learn best practices for implementing a measurement strategy so that you can increase intranet usage, realize business value, and increase ROI. 
(WHITE PAPER) READ ABSTRACT |

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc.

December 2011 - (Free Research)
This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume. 
(WHITE PAPER) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company)

March 2006 - (Free Research)
BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. 
(WHITE PAPER) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com

May 2011 - (Free Research)
This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 
(IT BRIEFING) READ ABSTRACT |

Flexing the Workforce: Using Overall Labor Effectiveness to Manage Fluctuating Demand by Kronos Incorporated

March 2009 - (Free Research)
Flexing the workforce is an efficient way to maintain labor effectiveness when there is changing demand. But when it's used ineffectively, it can act as a buffer that masks inefficiency. 
(WHITE PAPER) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor

September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives. 
(WEBCAST) READ ABSTRACT |

Field Measurements of Ethernet Performance by Fluke Networks

April 2010 - (Free Research)
Various metrics can quantify and characterize network performance. Test plans can be written to satisfy varying organizational objectives. This white paper will describe advancements in field measurement of end-to-end Ethernet performance. 
(WHITE PAPER) READ ABSTRACT |

Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM

April 2009 - (Free Research)
Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation. 
(WHITE PAPER) READ ABSTRACT |

Building a World-Class Supply Chain – New Insights from Chemical & Petroleum Producers by IBM

February 2011 - (Free Research)
Learn what leading companies do differently to outperform their peers. From strategy decisions to investment in information technology and performance measurement systems, MPI’s latest research explains how your company can realize tangible returns though greater flexibility and improved delivery performance. 
(WHITE PAPER) READ ABSTRACT |

To SaaS or Not to SaaS: Making Your Digital Measurement Count by Unica Corporation - An IBM Company

September 2010 - (Free Research)
Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely. 
(WHITE PAPER) READ ABSTRACT |

Video: HP Master Plan – an aligned approach to information management by Hewlett-Packard Limited

January 2013 - (Free Research)
In order to fully tackle the challenge of big data, it's important that business intelligence be coupled with business strategy. In this brief video, Brian Ng, Global Portfolio & Strategy Leader at HP, explains the necessary components of a 3-year big data plan. 
(VIDEO) READ ABSTRACT |

Presentation Transcript: Developing a Scalable Strategy for Enterprise-wide Content Management and Collaboration by IBM

August 2011 - (Free Research)
Enterprise content management and collaboration programs require more than software. This podcast explains how to design ECM and collaboration strategies that can scale as businesses grow. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars (E-mail this company)

June 2004 - (Free Research)
Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for. 
(WEBCAST) READ ABSTRACT |

IPTV Test and Measurement Best Practices by Alcatel-Lucent

January 2007 - (Free Research)
This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system. 
(WHITE PAPER) READ ABSTRACT |

The IBM Strategy for Integrating Enterprise Content Management (ECM) and Collaboration by IBM

August 2008 - (Free Research)
This session will show you IBM's unique vision for the integration of ECM and collaborative content, and how IBM can help you leverage Web 2.0 and collaboration to get more out of your ECM solutions. 
(WEBCAST) READ ABSTRACT |

Advanced RFID Measurements: Basic Theory to Protocol Conformance Test by National Instruments

July 2008 - (Free Research)
As RFID adoption continues to grow, engineers are faced with an increasing need to validate tags both for interoperability with products from other vendors and for conformance with the specified protocol. 
(WHITE PAPER) READ ABSTRACT |

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research)
This paper discusses first contact resolution and the offerings for measuring success with FCR. 
(WHITE PAPER) READ ABSTRACT |

Rich Internet Applications: Design, Measurement, and Management Challenges by Keynote Systems

February 2008 - (Free Research)
This white paper details the evolution of traditional Web pages and applications, discussing the defining attributes of the emerging class of Rich Internet Applications (RIAs). 
(WHITE PAPER) READ ABSTRACT |

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems

February 2008 - (Free Research)
This white paper discusses methods for monitoring Web site performance from an end-user perspective. Explore the benefits associated with neutral, third-party performance monitoring. 
(WHITE PAPER) READ ABSTRACT |

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