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Building the Measurement Foundation for Successful IT Management by IBM October 12, 2009 - (Free Research) This paper explores how an inability to access data within the development lifecycle limits the effectiveness of project teams and explains how organizations can create transparency that supports effective software delivery.  (WHITE PAPER) READ ABSTRACT |

Choose the Compliance and IT Risk Management Trial That Works Best for You by Lumension February 05, 2010 - (Free Research) Evaluate Lumension Compliance and IT Risk Management for free and see how it will enable you to manage your IT risk exposure, optimize IT resources, and ensure the proper measurement against regulations and corporate governance.  (TRIAL SOFTWARE)

Demonstrating Business Value: It Pays to Assess and Understand the Total Cost of Ownership of IT Investments by Microsoft Corporation India Pvt Ltd November 02, 2009 - (Free Research) This IDC Analyst Connection takes a closer look at the key parameters in establishing the appropriate financial objectives in an organization's decision-making framework.  (ANALYST REPORT) READ ABSTRACT |

Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM April 14, 2009 - (Free Research) Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation.  (WHITE PAPER) READ ABSTRACT |

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 01, 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others.  (ANALYST REPORT) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company) March 2006 - (Free Research) BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

Populating a Data Quality Scorecard with Relevant Metrics by DataFlux Corporation June 2008 - (Free Research) Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..  (WHITE PAPER) READ ABSTRACT |

Social Networking Changing Business Top to Bottom - Ind. Analyst by NewsGator Technologies December 2009 - (Free Research) Organizations often lack an understanding of how social networking affects their organization. This webcast explores real-life companies engaged in social networking to give viewers a better understanding of how it impacts consumer and enterprise environments.  (WEBCAST) READ ABSTRACT |

Earned Value Lite: Making Earned Value Management Work for Every Project by Oracle Corporation May 2009 - (Free Research) Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.  (WHITE PAPER) READ ABSTRACT |

Electrical Efficiency Measurement for Data Centers by APC by Schneider Electric February 2009 - (Free Research) This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.  (WHITE PAPER) READ ABSTRACT |

The Rational Approach to Automation by IBM March 2010 - (Free Research) Learn how team collaboration, task automation, and extensive measurement and analysis can benefit your organization in this white paper, which can help you automate many of your software production and creation activities.  (WHITE PAPER) READ ABSTRACT |

Jaspersoft and eBuilder Create Leading Edge Strategic Management Tool by Jaspersoft March 2010 - (Free Research) eBuilder, a provider of Cloud Supply-Chain Management Processes, needed a web-based BI solution to enable clients to swiftly analyze information and make critical business decisions. Jaspersoft’s BI Suite enabled eBuilder to provide visually impactful, easy-to-use strategic measurement and monitoring capabilities for the business B2B supply chain.  (CASE STUDY) READ ABSTRACT |

Understanding the Business Value of Centralized Virtual Desktops by Hewlett Packard Company and Intel March 2010 - (Free Research) This white paper provides a quantitative measurement of the business value associated with the use of a centralized virtual desktop (CVD) computing architecture. This business value is defined as the expected ROI associated with the successful tactical application of the technology.  (WHITE PAPER) READ ABSTRACT |

The Business Value of HP–UX 11i v3 by Hewlett-Packard Company March 2010 - (Free Research) Alinean, a leader in IT value measurement, teamed up with HP to assess the financial merits of moving from a HP-UX 11i v2 platform to HP-UX 11i v3 running on HP Integrity Servers over moving to SUN Solaris10 running on Sun Servers. Read this white paper for details.  (WHITE PAPER) READ ABSTRACT |

Overall Approach To Data Quality ROI by SAP America, Inc. June 2009 - (Free Research) Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative.  (WHITE PAPER) READ ABSTRACT |

Syberworks Learning Management System Product Suite by SyberWorks, Inc. March 2008 - (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (WHITE PAPER) READ ABSTRACT |

Demand and Sales Funnel Analytics – How Forward Thinking Marketing Organizations Deliver Competitive Differentiators by IBM March 2010 - (Free Research) Read this paper for a series of research briefs discussing addressing demand and sales funnel analytics. Topics covered include business intelligence tools, marketing BI tools, the coming of age of Marketing Operations, and the demand waterfall.  (WHITE PAPER) READ ABSTRACT |

Prudential Leverages Kofax Intelligent Capture & Exchange to Automate Processing of Life Insurance and Funds Management Documents by Kofax, Inc. February 2010 - (Free Research) Read this case study to find out how these solutions from Kofax helped Prudential significantly improve their response time to their customers.  (CASE STUDY) READ ABSTRACT |

Intelligent Metrics Ensures Success by IFS July 2007 - (Free Research) Read how GED Integrated Solutions went through the process of identifying and implementing metrics to drive its business process improvement program in 2002 and has since learned many important lessons in how to track and leverage business metrics to improve operational performance.  (WHITE PAPER) READ ABSTRACT |

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.  (WHITE PAPER) READ ABSTRACT |

Effective SharePoint Governance: Meeting Business Objectives Through Top-Down SharePoint Administration by AvePoint, Inc. August 2008 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient governance strategy appropriate to their organizational needs.  (WHITE PAPER) READ ABSTRACT |

BMC Enhances its Performance Assurance for Mainframes solution by BMC Software, Inc. April 2009 - (Free Research) This research brief examines the new release of the BMC Performance Assurance for Mainframes product. We assess its overall significance and describe the reaction of two early users.  (WHITE PAPER) READ ABSTRACT |

Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars (E-mail this company) June 2004 - (Free Research) Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for.  (WEBCAST) READ ABSTRACT |

Agile Development: A Manager's Roadmap for Success by VersionOne Inc. September 2008 - (Free Research) This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...  (WHITE PAPER) READ ABSTRACT |

Blue Coat and SAP: Network Infrastructure Enhancements for Successful Enterprise SOA Deployments by Blue Coat May 2008 - (Free Research) This paper is based on the results of an SAP Enterprise Services Community program project, in which a number of leading network and test solution vendors and SAP teamed up to build a production-like enterprise SOA-based application landscape.  (WHITE PAPER) READ ABSTRACT |

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