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How Do You Measure Up Against Top IT Service Provider Benchmarks? 13 Must See Charts by Autotask Corporation

February 04, 2014 - (Free Research)
This graphic whitepaper features 13 charts that will show you how your IT department compares to some of the top service providers. 
(WHITE PAPER) READ ABSTRACT |

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry

July 27, 2010 - (Free Research)
This study examines what's driving retailers' mobile strategies, where they're focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more! 
(ANALYST REPORT) READ ABSTRACT |

The Top 10 Tips to Improve Web Application Performance by SOASTA, Inc

December 31, 2013 - (Free Research)
Development and testing teams face unparalleled pressure to ensure top performance of the software they create. In this white paper, explore 10 top issues that dev and test teams should consider in order to optimize their testing efforts and ensure maximum performance from Web applications. 
(WHITE PAPER) READ ABSTRACT |

Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance

January 2008 - (Free Research)
Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits. 
(WHITE PAPER) READ ABSTRACT |

Top-10 Guide for Protecting Sensitive Data from Malicious Insiders by Imperva

October 2009 - (Free Research)
For years, organizations have worked diligently to lock down their perimeters only to find out that the most devastating enemy is already inside. Insider threats abound -- both careless mistakes and malicious attacks. This guide will explore the top ten ways to protect sensitive data from the very people that need access to it. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Measuring, Monitoring and Improving Customer Experience by IBM

January 2014 - (Free Research)
In this e-guide, our experts sit down with Forrester analyst Zach Hofer-Shall and other industry authorities as they explore how you can address the challenges of CEM. Also inside, find 10 tips for improving customer experiences. 
(EGUIDE) READ ABSTRACT |

Single Source of Truth by SOASTA, Inc

January 2014 - (Free Research)
With real user measurement (RUM), you can measure perceived load time for your users at the exact point of engagement, so you know exactly where to improve performance for better outcomes. In this white paper, get an overview of the business and technical aspects of measuring performance with RUM. 
(WHITE PAPER) READ ABSTRACT |

KPMG 2012 Global Technology Innovation Survey by ComputerWeekly.com

June 2012 - (Free Research)
China and the US are the countries most likely to come up with disruptive technology breakthroughs over the next four years, but Europe is lagging, this report from KPMG reveals. 
(IT BRIEFING) READ ABSTRACT |

Mobile Security: Top Five Security Threats for the Mobile Enterprise and How to Address Them by GroupLogic

September 2011 - (Free Research)
Although mobile computing can offer a number of opportunities to drive substantial value to the enterprise, it does not come without risk. View this paper to discover the top 5 security threats to the mobile enterprise and solutions on how to avoid them while fostering happy employees, productivity and streamlined workflows. 
(WHITE PAPER) READ ABSTRACT |

E-guide: Web SSL VPNs vs. traditional IPsec VPNs: How do they measure up? by Thawte Inc.

May 2011 - (Free Research)
This e-guide from SearchEnterpriseWAN.com, uncovers the key advantages of Web SSL VPNs and explores the top benefits, how they differ from traditional IPsec VPNs and why now is the right time to invest. 
(EGUIDE) READ ABSTRACT |

The EMA All-Stars in Enterprise Systems Management for 2008 by CA Technologies.

March 2008 - (Free Research)
Analyst firm EMA has released the results of their first ever All-Stars in Enterprise Systems Management for 2008 report, covering 18 different systems management disciplines. 
(WHITE PAPER) READ ABSTRACT |

IT GRC: Managing Risk, Improving Visibility, and Reducing Operating Costs by Lumension

May 2009 - (Free Research)
This Aberdeen Group benchmark report describes the policy, planning, process, and organizational elements of successful IT GRC implementations. Learn what top performing companies do to gain a competitive edge regarding compliance and IT risk management. 
(ANALYST REPORT) READ ABSTRACT |

Healthcare Data Loss Assessment: Measure sensitive patient data loss on your network by Code Green Networks, Inc.

September 2009 - (Free Research)
Loss of patient data is a top concern for any healthcare organization. They handle some of the most sensitive and personal data on the individuals they treat. Patients trust healthcare organizations to safeguard sensitive data. Read this whitepaper to find more about how a data loss prevention (DLP) solution can protect patient data. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems

April 2008 - (Free Research)
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software

June 2008 - (Free Research)
We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives. 
(WHITE PAPER) READ ABSTRACT |

Kaspersky Endpoint Security 8 for Windows by Kaspersky Lab

October 2011 - (Free Research)
Organizations today must chose and implement the right tools to help control and manage the increasing array of applications, devices and Web content. In this report, uncover a comparative functionality evaluation of Kasperksy Lab’s Endpoint Security 8 for Windows and five other leading endpoint security suites. View now to explore key findings. 
(WHITE PAPER) READ ABSTRACT |

Top 11 Ways to Increase Employee Loyalty, Productivity and Retention by Allegiance

January 2008 - (Free Research)
Learn the top 11 ways to increase your employee loyalty, enabling increased productivity and retention. Ensure that you provide right amount of training, benefits and positive outcomes to keep your employees happy. 
(WHITE PAPER) READ ABSTRACT |

The Top 10 Misconceptions About Performance and Availability Monitoring by Hewlett-Packard Company

October 2012 - (Free Research)
As technology has evolved, yesterday's availability and performance monitoring "best practices" are no longer valid, and could actually be putting you at risk for lost revenue and degradations in app performance. Read on to learn  10 myths about monitoring and learn about next-gen monitoring strategies for today's complex computing environments. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 2011 - (Free Research)
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 
(EZINE) READ ABSTRACT |

Multi-Channel Contact Center Metrics for Analyzing Customer Satisfaction by Five9

March 2014 - (Free Research)
This exclusive e-guide discusses the contact center metrics necessary to measure customer experience across multiple channels, including: chat, communities, email, social media, text messaging, and more.  Also, get an in-depth look at social media channels and how to avoid the top five pitfalls of social media in the contact center. 
(EGUIDE) READ ABSTRACT |

Procurement Lessons Learned from the Economic Downturn (SAP Insider Article) by SAP America, Inc.

September 2011 - (Free Research)
Read this paper to discover the top four tactics employed by best-in-class companies of varied sizes and industries to elevate procurement proficiencies in today's recalcitrant economy, along with the metrics they use to measure their success. 
(WHITE PAPER) READ ABSTRACT |

Driving Customer Value in an increasingly competitive landscape for mobile applications by IBM

August 2012 - (Free Research)
Today, 75% of the world's population owns a mobile phone, making effective mobile application development a top priority. But the process for developing mobile applications varies drastically from traditional app dev processes. Watch this webcast to gain insight into the top mobile app dev challenges, tips for mitigating them, and much more. 
(WEBCAST) READ ABSTRACT |

Plantronics UC Toolkit Adoption FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?” 
(WHITE PAPER) READ ABSTRACT |

The State of Cloud Storage by Nasuni Corporation

October 2013 - (Free Research)
Check out this informative paper to explore the current state of cloud storage. Discover a benchmark comparison of today's top cloud storage solutions and explore one vendor's offering that stands out from the rest. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

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