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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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Test Management: Measuring Quality in the Agile Enterprise by Micro Focus

July 01, 2012 - (Free Research)
The methods of measuring software quality in an agile environment are drastically different from tactics used in traditional IT landscapes. Discover why the "plan the work, then work the plan" technique doesn't work with agile IT, the 10 agile metrics you should be tracking, 3 questions to help determine when to start tracking defects, and more. 
(EBOOK)

Measuring Community Health with Indicee Analytics by Indicee

March 14, 2014 - (Free Research)
The e-book provides examples of what to measure to ensure healthy, engaged communities, and how to measure it using analytics. Also included is a re-cap of the location for the full framework. 
(EBOOK) READ ABSTRACT |

Measuring, Monitoring, and Improving Customer Experience by IBM

March 24, 2014 - (Free Research)
In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences. 
(EGUIDE) READ ABSTRACT |

Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company

May 09, 2012 - (Free Research)
Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks. 
(WEBCAST) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

Test Management: Measuring Quality in the Agile Enterprise by SearchSoftwareQuality.com

October 16, 2013 - (Free Research)
In this eBook, experts will look at key metrics collected throughout the Agile life cycle to help managers get the data they need to determine when the application is ready to go live. 
(EGUIDE) READ ABSTRACT |

Solution Spotlight: Measuring, Monitoring and Improving Customer Experience by IBM

January 29, 2014 - (Free Research)
In this e-guide, our experts sit down with Forrester analyst Zach Hofer-Shall and other industry authorities as they explore how you can address the challenges of CEM. Also inside, find 10 tips for improving customer experiences. 
(EGUIDE) READ ABSTRACT |

FAQ: Jump-start your big data journey with big data exploration by IBM

July 19, 2013 - (Free Research)
You know that there's a wealth of information to unlock inside "big data," but where do you start? Big data exploration allows you to navigate all potential data sources to determine how best to proceed. In this Q and A, learn how to plan and execute a big data exploration project, measure the business benefits of such a project, and much more. 
(WHITE PAPER) READ ABSTRACT |

The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance

January 2008 - (Free Research)
Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits. 
(WHITE PAPER) READ ABSTRACT |

The Impact of E.U. Internet Copyright Regulations on Early-Stage Investment by ComputerWeekly.com

February 2012 - (Free Research)
This study from Booz&Co reveals industry concerns that anti-piracy measures will deter venture capital organisations from investing in internet start-ups. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Q&A: Advice on Getting Started/ Using Reports; SDLC vs. ALM by IBM

November 2011 - (Free Research)
This application lifecycle management (ALM) Q&A with SearchSoftwareQuality.com Editor-in-Chief Yvette Francino covers ALM adoption best practices, advice on using reports and measuring productivity, the subtleties of CMMI, SDLC and ALM, and more. 
(EGUIDE) READ ABSTRACT |

Application Lifecycle Management: Tips for getting started by IBM

November 2011 - (Free Research)
Learn about application lifecycle management (ALM) adoption, reporting and measuring productivity with ALM. Find recommendations on best practices and tools to smooth your organization’s transition to ALM in this SearchSoftwareQuality.com e-book. 
(EBOOK)

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems

April 2008 - (Free Research)
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 8 April 2014: Cloud wars by ComputerWeekly.com

April 2014 - (Free Research)
In this week's Computer Weekly, cloud users are set to benefit from cheaper services as Google and Amazon start a price war. The mainframe is still not dead yet – we look at 50 years of the IBM mainframe. And we assess the latest attempt to encourage overseas IT experts to fill the UK's skills shortages. Read the issue now. 
(EZINE) READ ABSTRACT |

Allocating Data Center Energy Costs and Carbon to IT Users by APC by Schneider Electric

January 2010 - (Free Research)
This paper provides an overview of energy cost and carbon allocation strategies and their precision. We show that it is both easy and inexpensive for any data center, large or small, new or old, to get started allocating costs and carbon, but the expense and complexity escalate and ROI declines when excessive precision is specified. 
(WHITE PAPER) READ ABSTRACT |

Best Practices: Eight recommendations for turning engagement measurement into results by SuccessFactors

February 2014 - (Free Research)
This white paper provides eight recommendations to help you turn employee engagement measurement into business results. 
(WHITE PAPER) READ ABSTRACT |

Allocating Data Center Energy Costs and Carbon to IT Users by Schneider Electric

May 2013 - (Free Research)
Access this white paper to uncover a simple process to implement an effective energy management program that is accurate and demands few measurements. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Advancing Your Desktop Virtualization Pilot Program by Dell, Inc. and Intel®

July 2010 - (Free Research)
In this presentation transcript, the speakers will review and address the most common goals of a desktop virtualization pilot, including, improved productivity, increased reliability and reduced costs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc.

August 2008 - (Free Research)
This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience. 
(WHITE PAPER) READ ABSTRACT |

DNS in the Cloud: Building a Secure DNS Architecture by F5 Networks

January 2014 - (Free Research)
Access this expert e-guide about DNS in the cloud to unveil the suggested tactics to improve DNS architectures and security, including DNSSEC signed zones. 
(EGUIDE) READ ABSTRACT |

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM

October 2010 - (Free Research)
This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper. 
(WHITE PAPER) READ ABSTRACT |

Increased Effectiveness through Intentionally Designed Culture by Ivar Jacobson Consulting

June 2008 - (Free Research)
Intentionally Designed Culture (IDC) is the systematic approach to identifying, effecting, and tracking the necessary behavioral changes in an organization. 
(WHITE PAPER) READ ABSTRACT |

Critical Success Factors Deploying Pervasive BI by MicroStrategy Incorporated

June 2008 - (Free Research)
Pervasive BI is the ability to deliver integrated right-time DW information to all users - it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times. 
(WHITE PAPER) READ ABSTRACT |

Phishing 2.0 - Why Phishing is back as the No.1 threat, and how Web Security can protect your company by Webroot

May 2013 - (Free Research)
This resource takes an inside look at the new dangers posed by phishing 2.0 attacks. Read on to find an overview of the structure of these threats, learn about web security and anti-phishing capabilities your organization needs, and much more. 
(WHITE PAPER) READ ABSTRACT |

Maximizing the Value of Economic Stimulus Funds by SAP America, Inc.

June 2009 - (Free Research)
The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources.. 
(WHITE PAPER) READ ABSTRACT |

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