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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack.
Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server more...
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Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 05, 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 19, 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of Lumension Security's Sanctuary by Lumension

September 2007 - (Free Research)
Lumension&#39s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a &#34voluntary&#34 compliance solution to an &#34automatic&#34 one is illustrated 
(WHITE PAPER) READ ABSTRACT |

An introduction to load testing for Web applications by Hewlett-Packard Company

May 2011 - (Free Research)
This white paper discusses the importance of measuring application performance and provides best practices for load and performance testing. Inside, discover the components of a successful testing process and suggestions for testing software designed to provider quick, accurate and thorough performance validation. 
(WHITE PAPER) READ ABSTRACT |

Managing Complex Applications by BlueStripe Software

November 2008 - (Free Research)
Listen to the Podcast, "Managing Complex Applications with Intelligence" for a quick overview of the challenges virtualization has brought to managing applications. 
(PODCAST) READ ABSTRACT |

Effectively Leveraging CRM Analytics by MicroStrategy Incorporated

March 2014 - (Free Research)
This expert e-guide discusses how to measure success with mobile, social, and analytics with a new set of metrics. Also, discover Forrester Research Inc. analyst Mike Gualtieri's four steps to developing a customer data management strategy that allows you to successfully leverage analytics. 
(EGUIDE) READ ABSTRACT |

Data Center Operational Efficiency Self-Assessment by IBM

December 2012 - (Free Research)
Participate in this quick five minute self-assessment to find out which areas in your data center infrastructure could use operational efficiency improvement. 
(ASSESSMENT TOOL) READ ABSTRACT |

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM

October 2010 - (Free Research)
This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper. 
(WHITE PAPER) READ ABSTRACT |

How RFID Technology Can Enhance Your Asset Management Program by Infor

February 2007 - (Free Research)
With today's RFID technology, more data can be gathered faster and less expensively than ever before. Read this white paper and learn how RFID can help you gain significant time savings and enable better asset management. 
(WHITE PAPER) READ ABSTRACT |

Measuring Community Health with Indicee Analytics by Indicee

March 2014 - (Free Research)
The e-book provides examples of what to measure to ensure healthy, engaged communities, and how to measure it using analytics. Also included is a re-cap of the location for the full framework. 
(EBOOK) READ ABSTRACT |

E-Guide: Why your clients should measure their data center energy efficiency by Intel

February 2011 - (Free Research)
Read this E-Guide to learn more about why measuring data center efficiency is important for your clients and what exactly they should be measuring. 
(EGUIDE) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com

December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK

July 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

Quick Start Guide – Oracle SOA Suite 11g by Oracle Corporation

December 2011 - (Free Research)
By planning for problems now, you can avoid them all together. Check out this white paper, Quick Start Guide for Oracle SOA Suite 11gR1, for an extensive look at how you can properly implement an Oracle service-oriented architecture (SOA) at your organization. 
(WHITE PAPER) READ ABSTRACT |

7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc.

October 2009 - (Free Research)
Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk? 
(WHITE PAPER) READ ABSTRACT |

UK Network Carrier Gains Network Visibility For Quick Troubleshooting by Gigamon

December 2012 - (Free Research)
This case study focuses on a UK telecommunications organization that found a way to gain network visibility for quick troubleshooting and customer satisfaction, without affecting existing production network. 
(WHITE PAPER) READ ABSTRACT |

Seven quick tips managers can use to improve employee engagement by SuccessFactors

February 2014 - (Free Research)
This quick resource counts down seven tips to help you improve employee engagement. 
(WHITE PAPER) READ ABSTRACT |

Eight quick tips to keep goal alignment a top priority by SuccessFactors

February 2014 - (Free Research)
This brief one-page resource counts down eight quick tips for keeping everyone on your team focused on your organization's goals. Read on now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Nine Easy Steps for a Quick Customer Experience Tune-Up by SAP America, Inc.

July 2011 - (Free Research)
As competitors begin to offer comparable products, the customer experience (CE) becomes the new imperative for ensuring customer loyalty and satisfaction. This white paper provides nine easy steps for a quick customer experience tune-up. Use these helpful tips to start improving your customer experience today. 
(WHITE PAPER) READ ABSTRACT |

Video: Getting started: EMC NetWorker is quicker and easier than ever before by EMC Corporation

December 2009 - (Free Research)
Getting started with EMC NetWorker is quicker and easier than ever before. Michael Wilke, Director, Software Marketing with EMC, introduces the availability of a full-version NetWorker for midsize organizations in a simple to order and easy to implement package with attractive pricing. 
(VIDEO) READ ABSTRACT |

Symantec Backup Exec Quick Recovery and Off-Host Backup Solutions for Microsoft Exchange Server 2003 and Microsoft SQL Server by Symantec Corporation

February 2008 - (Free Research)
Learn about a comprehensive technology for customers that want quick recovery and off-host backup support. Eliminate backup windows, reduce the performance load on application servers, and quickly bring applications back online after data c... 
(WHITE PAPER) READ ABSTRACT |

Measuring, Monitoring, and Improving Customer Experience by IBM

March 2014 - (Free Research)
In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences. 
(EGUIDE) READ ABSTRACT |

IBM Informix Warehouse Accelerator by IBM

October 2011 - (Free Research)
To improve the performance of data warehouse queries while minimizing manual tuning, DBAs can turn to the IBM Informix Warehouse Accelerator. Access this white paper to learn more about how fast response time generates quick answers, quick insights, and an agile business. 
(WHITE PAPER) READ ABSTRACT |

Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company

May 2012 - (Free Research)
Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks. 
(WEBCAST) READ ABSTRACT |

HP Business Service Management by Hewlett-Packard Company

February 2011 - (Free Research)
HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. 
(WEBCAST) READ ABSTRACT |

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