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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Web Application Security: Automated Scanning versus Manual Penetration Testing by Logicalis

December 2008 - (Free Research)
This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis. 
(WHITE PAPER) READ ABSTRACT |

Web Application Security: Automated Scanning versus Manual Penetration Testing by IBM

February 2009 - (Free Research)
This paper explains two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis. 
(WHITE PAPER) READ ABSTRACT |

Effective Security with a Continuous Approach to ISO 27001 Compliance by Tripwire, Inc.

July 2008 - (Free Research)
In this white paper, learn how with Tripwire Enterprise, organizations can quickly achieve IT configuration integrity by proactively assessing how their current configurations measure up to specifications as given in ISO 27001. 
(WHITE PAPER) READ ABSTRACT |

A better way to deliver health and social care by IBM

September 2013 - (Free Research)
Access this white paper to learn how the right toolset can help healthcare organizations leverage existing data sources to address changing needs and implement new services faster. Learn how integrating advanced analytics into your care management capabilities can drastically improve insight and efficiency. 
(WHITE PAPER) READ ABSTRACT |

LogRhythm and PCI Compliance by LogRhythm, Inc.

September 2009 - (Free Research)
LogRhythm has extensive experience in helping organizations improve their overall security and compliance posture while reducing costs. This paper illustrates and discusses the 6 domains of PCI DSS requirements as well as uses tables to outline how LogRhythm supports PCI compliance. 
(WHITE PAPER) READ ABSTRACT |

Automating Your SOA Center of Excellence by WebLayers

May 2008 - (Free Research)
This white paper discusses the steps necessary for implementing an effective SOA Center of Excellence. Explore how to automate and apply the appropriate levels of SOA governance. 
(WHITE PAPER) READ ABSTRACT |

Making the FACTA Red Flags Rules Operational by RSA, The Security Division of EMC

October 2008 - (Free Research)
Read this paper to learn how technology can be leveraged to automate identity theft detection, prevention, and mitigation as part of your FACTA Red Flags compliance program. 
(WHITE PAPER) READ ABSTRACT |

Assuring Asset Documentation Integrity by McLaren Software

February 2008 - (Free Research)
In this whitepaper, we will discuss best practices for assuring the integrity of your asset documentation. 
(WHITE PAPER) READ ABSTRACT |

Virtualized Enterprise Storage for Flexible, Scalable Private Clouds by Dell, Inc.

April 2012 - (Free Research)
<p>Featuring a virtualized, enterprise storage architecture and tight integration with VMware software, the Dell Compellent Storage Center SAN helps boost IT agility by efficiently scaling to meet the needs of growing private cloud deployments. Read this white paper to learn more.</p> 
(WHITE PAPER) READ ABSTRACT |

Privileged user management: It's time to take control by CA Technologies

October 2009 - (Free Research)
IT managers everywhere feel overwhelmed with the rising tide of security threats in the face of an increasing regulatory burden. It is not surprising then that they tend to overlook one particular area of IT security, which is the privileged access that they grant to themselves and/or their colleagues in order to do their jobs. 
(WHITE PAPER) READ ABSTRACT |

Uniting Your Automated and Manual Test Efforts by SmartBear Software

September 2010 - (Free Research)
Software development teams are always looking for an edge to produce features more quickly while retaining a high level of software quality. This document describes best practices for uniting both automated and manual test efforts to improve your software releases and obtain the highest quality releases in the shortest amount of time. 
(WHITE PAPER) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM

June 2011 - (Free Research)
Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing. 
(WHITE PAPER) READ ABSTRACT |

HP Sprinter by HP Software

July 2011 - (Free Research)
HP Sprinter software gives your testers rich and powerful tools to run manual software testing. Download now to see for yourself how it can deliver great ROI by enabling you to dramatically simplify and accelerate manual testing while improving collaboration between QA and development. 
(DEMO)

SoftwarePlanner QA Planner beta by SmartBear Software

December 2010 - (Free Research)
IT Problem: Manage your manual test library, track your progress and analyze test results. 
(TRIAL SOFTWARE) READ ABSTRACT |

Deployment Automation Basics by IBM

October 2013 - (Free Research)
This informative white paper explores the patterns of failure in manual deployments and investigates why they still remain common in modern development organizations. Learn what to look for in a mature, capable deployment system, and how to maximize your automation investments. 
(WHITE PAPER) READ ABSTRACT |

TMA Resources Increases Customer Satisfaction Rates by Four Times with Parature Customer Service™ Software by Parature, Inc.

August 2008 - (Free Research)
In this case study, TMA needed to streamline and automate its manual customer service process to reduce resolution times and improve satisfaction. Learn how Parature Customer Service software reduced time on manual administrative activities by 25%. 
(CASE STUDY) READ ABSTRACT |

Capturing Business Value from Inbound Documents with OCR and Dynamic Document Capture by Esker Inc.

April 2008 - (Free Research)
With this white paper, Gain insight into the operational efficiencies resulting from document process automation, including cost savings and error reduction. 
(WHITE PAPER) READ ABSTRACT |

Web application security: automated scanning versus manual penetration testing by IBM

January 2008 - (Free Research)
There are two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis. The purpose of this paper is to compare these two methods. 
(WHITE PAPER) READ ABSTRACT |

Open Grid Europe is open to new approaches for IT training by Hewlett-Packard Limited

November 2012 - (Free Research)
In this brief case study, learn how Open Grid Europe leveraged e-learning software that enabled rapid and flexible creation of electronic, interactive manuals and software documentation for their employees. Discover the benefits Open Grid experiences thanks to this e-learning program and their new ALM software by reading now. 
(CASE STUDY) READ ABSTRACT |

Measuring Community Health with Indicee Analytics by Indicee

March 2014 - (Free Research)
The e-book provides examples of what to measure to ensure healthy, engaged communities, and how to measure it using analytics. Also included is a re-cap of the location for the full framework. 
(EBOOK) READ ABSTRACT |

State of Software Security Report by Veracode, Inc.

February 2011 - (Free Research)
The State of Software Security is a semi-annual report that draws on continuously updated information in Veracode’s cloud-based application risk management services platform. Unlike a survey, the data comes from actual code-level analysis of billions of lines of code and thousands of applications. 
(WHITE PAPER) READ ABSTRACT |

Move from Reactive to Proactive Business Process Management by Hewlett-Packard Limited

December 2013 - (Free Research)
In this white paper, learn about Enterprise Process Automation (EPA), which is designed to unlock your organization's potential for speed, efficiency, accuracy, and compliance by creating alignment across the business and technical silos within a company. 
(WHITE PAPER) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com

December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK

July 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

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