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The Collaboration Advantage: Customer-Focused Partnerships In A Global Market by SAP AG

June 02, 2009 - (Free Research)
In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP AG

January 01, 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. 
(WHITE PAPER) READ ABSTRACT |

Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc.

September 2008 - (Free Research)
Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met. 
(CASE STUDY) READ ABSTRACT |

Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online

June 2009 - (Free Research)
Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more. 
(CASE STUDY) READ ABSTRACT |

Driving Business Results with a New kind of Intelligence by IBM

October 2009 - (Free Research)
In a turbulent economy, companies need to seize every viable opportunity possible. Yet, as the global markets struggle, any margin for error or inefficiency has virtually vanished. Access to sound intelligence -- derived from accurate, up-to-date information -- helps companies make game-changing decisions quickly and with confidence. 
(PRESENTATION)

Migrate to Online Services by SHI

October 2009 - (Free Research)
Business Productivity Online Standard Suite delivers hosted communication and collaboration tools that feature simplified IT Management, high availability and comprehensive security. This whitepaper will help you understand what is needed to prepare to migrate your current systems to a hosted model. 
(WHITE PAPER) READ ABSTRACT |

Business Network Transformation: Rethinking Relationships in a Global Economy by SAP AG

January 2008 - (Free Research)
The ability to operate effectively in business networks, be they coordinated or collaborative, is critical to sustaining competitive advantage in a commoditizing global economy. By focusing on their unique core capabilities, business network participants spend less on duplication and more on innovation, resulting in higher degrees of.. 
(ANALYST REPORT) READ ABSTRACT |

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP AG

January 2007 - (Free Research)
This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. 
(WHITE PAPER) READ ABSTRACT |

Green IT Matters at Wipro LTD by Wipro Technologies

September 2009 - (Free Research)
In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company. 
(WHITE PAPER) READ ABSTRACT |

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc.

November 2009 - (Free Research)
Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line. 
(ANALYST BRIEF) READ ABSTRACT |

The Importance of Operational Simplicity in Selecting D2D Data Protection Solutions by Data Domain

May 2007 - (Free Research)
Understanding and measuring an offering’s operational simplicity is crucial criteria for selecting a D2D solution. As we at Taneja Group will explore in this brief, we believe that Data Domain has delivered an offering that personifies this notion of operational simplicity. 
(ANALYST REPORT) READ ABSTRACT |

Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation

March 2009 - (Free Research)
This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. 
(WHITE PAPER) READ ABSTRACT |

Spend Analysis: Pulling Back the Cover on Savings by SAP America Inc

October 2008 - (Free Research)
As the key findings in this report will show, developing or enhancing a spend analysis program and closing process gaps to ensure tight linkage to the sourcing process are straightforward and practical ways to attain greater savings and deliver greater value in this period of uncertainty and strict budgets. 
(ANALYST REPORT) READ ABSTRACT |

Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model by Microsoft

July 2008 - (Free Research)
Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices. 
(CASE STUDY) READ ABSTRACT |

Five Steps to Successful Data Center Consolidation by BMC Software, Inc

June 2009 - (Free Research)
Using the five step process outlined in this white paper, we were able to eliminate more than 2,000 servers from our own IT infrastructure, saving an estimated $10 million dollars in data center costs. 
(WHITE PAPER) READ ABSTRACT |

A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc.

December 2009 - (Free Research)
In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford. 
(WHITE PAPER) READ ABSTRACT |

Global ERP Functionality Delivered: The Delivery Difference between Products and Vendors Explained by SAP AG

September 2008 - (Free Research)
Enterprises looking to compete in a global marketplace must be able to comply with international financial and legal requirements-they must be able to think globally but at the same time act (and comply) locally. 
(WHITE PAPER) READ ABSTRACT |

Global Trade Management Landscape of Vendors by SAP America Inc

November 2009 - (Free Research)
This report takes a close look at the capabilities of the software vendors that are addressing the Global Trade Management (GTM) market and summarizes their functionality and ability to address the different kinds of risk in the global supply chain. 
(ANALYST REPORT) READ ABSTRACT |

Data Quality: A Survival Guide For Marketing by SAP AG

June 2009 - (Free Research)
Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics CRM Online Case Study: Data Reduction Systems by Microsoft

September 2009 - (Free Research)
Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management. 
(CASE STUDY) READ ABSTRACT |

Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations by Microsoft

April 2008 - (Free Research)
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0. 
(CASE STUDY) READ ABSTRACT |

Drive Real-World Business Processes with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)
Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships. 
(WEBCAST) READ ABSTRACT |

Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)
Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT. 
(WEBCAST) READ ABSTRACT |

Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software

June 2008 - (Free Research)
We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives. 
(WHITE PAPER) READ ABSTRACT |

The Global Solution Perspective by KnowledgeStorm, Inc (E-mail this company)

May 2007 - (Free Research)
This research, executed by Info-Tech Research Group and KnowledgeStorm, is designed to answer 3 questions: - To what extent does technology have a transformative effect – and in what areas? - How effective is the IT function at translating technology into business benefits? - What is the current status of IT solutions around the globe? 
(WHITE PAPER) READ ABSTRACT |

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