This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 

Trend Micro’s PortalProtect helps healthcare organizations implement the necessary industry best practices to achieve regulatory compliance and protect against the changing threats in today’s quickly evolving security landscape. Read this paper for more. 

This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis. 

Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 

Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 

Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk? 

This white paper explores employee performance in today's organizations and examines how poor data analysis is contributing to percentage increases. Discover the right way to measure performance by ensuring data validity through key tactics and realize how accurate measurements can help drive business success. 

Uncover details of a real-time auditing and compliance reporting tool for Microsoft Exchange environments that will help you monitor changes and ensure all regulatory and security requirements are met. 

<p>Microsoft Exchange has changed dramatically over the last few years, but so have the servers that supported it. This white paper explores the recent developments businesses will find most beneficial and offers advice for matching hardware capabilities to user requirements.</p> 

This expert e-guide provides you with everything you need to know about virtualizing Exchange 2010. Discover the hardware, storage, memory, and availability requirements you will have to meet as well as the steps you must take before getting started with this process. 

<p>As organizations expand, they require more servers to support their critical Exchange workloads. This test report explains how companies can increase email capacity while reducing hardware needs through the use of virtualization and powerful servers.</p> 

This expert handbook examines the pros and cons of on-premise vs. off-premise Exchange environments. Learn more about how to weigh hosted Exchange options, the key security considerations and why new Office 365 versions are emphasizing subscriptions.