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Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

Single Source of Truth: A Guide for Real User Measurement in the Workplace by SOASTA, Inc

July 2013 - (Free Research)
Inside this valuable resource, discover how, by measuring from the user's browser or app, real user management (RUM) tools can quantify the correlation between page load time and user engagement, and show where to optimize performance for more positive outcomes. 
(WHITE PAPER) READ ABSTRACT |

Increased Effectiveness through Intentionally Designed Culture by Ivar Jacobson Consulting

June 2008 - (Free Research)
Intentionally Designed Culture (IDC) is the systematic approach to identifying, effecting, and tracking the necessary behavioral changes in an organization. 
(WHITE PAPER) READ ABSTRACT |

Behavior-Driven Development and BRMS by Red Hat

September 2013 - (Free Research)
This whitepaper explains how enterprise organizations can keep pace with the demands of our rapid global marketplace with a combination of software and professional services from Red Hat. 
(WHITE PAPER) READ ABSTRACT |

Web User Experience: Common Indicators for Business and IT Collaboration by Dell Software

December 2010 - (Free Research)
This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT.  
(WHITE PAPER) READ ABSTRACT |

Storage Magazine January by SearchStorage.com

January 2013 - (Free Research)
This issue of Storage Magazine clarifies some of the confusion around measuring solid state storage performance.  Explore newly released storage industry benchmarks and gain detailed insight into why SSD is a driver for auto-tiering, the current state of the online file-sharing market, and much more. 
(EZINE) READ ABSTRACT |

Customer Data Security: PCI and Beyond - Benchmark Study 2008 by Apani

March 2008 - (Free Research)
This 2008 Customer Data Security Study reveals how quickly and how well retailers are responding to the PCI mandate and what measures retailers are taking now to minimize the risks associated with the capture, retention, and use of customer-specific data. 
(WHITE PAPER) READ ABSTRACT |

Home-Shopping Network Gets Closer to Customers with Real-Time Insights by SAP

January 2014 - (Free Research)
Find out how in-memory computing and predictive analytics tools have helped one home-shopping network offer a personalized experience and solve costly issues in real-time. 
(CASE STUDY) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems

April 2008 - (Free Research)
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value. 
(WHITE PAPER) READ ABSTRACT |

Employee engagement: How common-sense principles drive uncommon business benefits by SuccessFactors

March 2014 - (Free Research)
This resource describes the benefits of improved employee engagement and offers recommendations to help you get there. 
(WHITE PAPER) READ ABSTRACT |

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution by SAP America, Inc.

November 2007 - (Free Research)
Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution. 
(WHITE PAPER) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc

August 2008 - (Free Research)
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program. 
(WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

Targeted attacks and how to defend against them by ComputerWeekly.com

August 2013 - (Free Research)
Analysts Bob Tarzey and Louella Fernandes assess the scale and real impact of targeted attacks the measures being taken to defend against them. 
(ANALYST REPORT) READ ABSTRACT |

Survey results: What direction is the security model headed in? by Cisco (E-mail this company)

July 2013 - (Free Research)
This study reveals how today's organizations are approaching mobility and the consumerization of IT, and what this means for the development of security measures fit for a more diverse and flexible business environment. 
(WHITE PAPER) READ ABSTRACT |

Addressing changing customer behavior by IBM

May 2013 - (Free Research)
This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences. 
(WHITE PAPER) READ ABSTRACT |

Behavior-driven Development and BRMS by Red Hat

July 2014 - (Free Research)
View this informative white paper for an in-depth look at behavior-driven development (BDD) and learn how to leverage this framework for iterative software development and testing in an Agile environment. 
(WHITE PAPER) READ ABSTRACT |

Behavior-Driven Development and Business Rules Management System by Red Hat

July 2013 - (Free Research)
View this helpful white paper to learn more about three development frameworks, that when integrated, comprise an approach to business rules management system (BRMS) development that ensures fast application delivery and the ability to keep up with market change. 
(WHITE PAPER) READ ABSTRACT |

Hamilton County finds the secret to student success ... Enhancing student attendance, behavior and performance by turning Big Data into insight by IBM

January 2014 - (Free Research)
Access the following case study to reveal how Hamilton County was able to successfully implement a business intelligence and analytics solution that enhanced student attendance, behavior, and performance—ultimately giving their students a real competitive edge—see what this technology can do for you as well. 
(CASE STUDY) READ ABSTRACT |

Behavior Driven Development: Agile Testing with Red Hat JBoss BRMS by Red Hat

June 2013 - (Free Research)
In this resource, discover how a software development process known as behavior-driven development, combined with a tool that integrates business rules management, business process management (BPM), and complex event processing (CEP), enables you to speed up and improve the application delivery lifecycle. 
(WHITE PAPER) READ ABSTRACT |

Desktops: Corporate IT Buying Behavior & Customer Satisfaction Survey by Dell, Inc. and Intel®

June 2009 - (Free Research)
This Technology Business Research (TBR) study examines the results of the corporate desktop satisfaction competition for Q1 of 2009, for which Dell ranked in the top position. Read this to learn about each brand's competitive strengths, weaknesses, challenges, and overall satisfaction rankings. 
(ANALYST REPORT) READ ABSTRACT |

The Google/TechTarget Research Project by TechTarget

November 2008 - (Free Research)
Google and TechTarget teamed up to research the usage and interactions between search and online media during the IT purchase process. This research offers insights on making the right choices of keywords and online content for your online marketing plan. 
(WEBCAST)

Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.

May 2004 - (Free Research)
People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason. 
(WHITE PAPER) READ ABSTRACT |

E-Book - Online Fraud: Mitigation and Detection to Reduce the Threat of Online Crime by SearchSecurity.com

August 2009 - (Free Research)
As our economy struggles to regain its footing, online fraud is more prevalent than ever. In this E-Book, experts reveal a model for common fraud and present tips on easing fraud pains. Also, find out how financial fraud affects consumer bank behavior. Read on to learn more. 
(EBOOK) READ ABSTRACT |

The Art, Act and Science of Knowing by SAS

July 2010 - (Free Research)
We are now exiting a historical moment of under managed and only occasionally acted-upon information to an environment requiring much more active, much more intense, much more aggressive information management. You as an executive will be held much more accountable for your data management behaviors. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

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