Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

How to tie learning to business impact by ComputerWeekly.com December 09, 2010 - (Free Research) Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM October 2010 - (Free Research) This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.  (WHITE PAPER) READ ABSTRACT |

eGuide: New views on application modernization and the cloud by IBM December 2012 - (Free Research) Check out this e-guide to find out what the experts and your peers think about training the business process management (BPM) lens on legacy applications to fulfill enterprise modernization needs. Read a case study detailing the role of business processes in the Army and Air Force Mutual Aid Association's application modernizations effort.  (EGUIDE) READ ABSTRACT |

The Economics of Networking White Paper by Cisco Systems, Inc. February 2012 - (Free Research) Access this white paper to learn about a next-generation network architecture that paves the way for true business innovation with architectural benefits that empower IT to say “yes” to new business opportunities and the ever-changing work environment.  (WHITE PAPER) READ ABSTRACT |

Protecting Essential Information: Securing the Foundation of the Internet Business Platform by Websense, Inc. August 2009 - (Free Research) The requirements for Web security, email security, and data loss prevention have changed. Read on to learn where and why traditional approaches fail; how accuracy and context drive effective information-focused security; and what to do to protect essential information and say yes to business processes that take advantage of Web 2.0.  (WHITE PAPER) READ ABSTRACT |

Say “Yes” to Mobile Devices by McAfee, Inc. November 2011 - (Free Research) Learn how the McAfee Enterprise Mobility Management (McAfee EMM) web services platform addresses the nuances of mobile device technology while helping IT control these devices the way they control other endpoints.  (WHITE PAPER) READ ABSTRACT |

The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance January 2008 - (Free Research) Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.  (WHITE PAPER) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM December 2011 - (Free Research) Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed.  (WHITE PAPER) READ ABSTRACT |

How to improve your communication with your boss by ComputerWeekly.com May 2012 - (Free Research) <p>Learn how to communicate more effectively with your boss in this guide from Dr Brian Sutton and Dr Robina Chatham. </p> <p> </p>  (TRAINING GUIDE) READ ABSTRACT |

End-to-End Mobile Device Management by Zenprise March 2012 - (Free Research) Watch this brief video to learn how you can say yes to consumerization, letting your employees bring their beloved devices to the workplace, while also maintaining the vital security you need.  (WEBCAST) READ ABSTRACT |

Tips and Techniques for developing an effective ECM by SearchContentManagement April 2013 - (Free Research) View this white paper to uncover important tips and techniques for developing an effective enterprise content management ECM strategy. It helps provide order to chaotic information environments along with many other benefits.  (WHITE PAPER) READ ABSTRACT |

The State of Data Quality Today: An Information Difference Research Study by Pitney Bowes Business Insight August 2009 - (Free Research) This paper brings an in-depth look at the results of this survey and tries to clearly define and measure the state of data quality. Read this paper to learn what 193 respondents who completed the survey from all around the world had to say about the state of data quality.  (ANALYST REPORT) READ ABSTRACT |

Introduction to Negotiation: A Primer for "Getting to Yes" by Global Knowledge January 2011 - (Free Research) This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome. When all is said and done, negotiation is the art and science of convincing the other party that your best outcome is good for them.  (WHITE PAPER) READ ABSTRACT |

Information Security Magazine - July/August 2012 by SearchSecurity.com June 2012 - (Free Research) In this month’s cover story, senior VP of research and CTO at IANS, David Shackleford, clarifies best practices for security pen testing as well as offers practical steps for building an internal testing program, how to measure success, what kinds of skills are needed, the tools to use, what the process should look like and more.  (EZINE)

Business Intelligence: The Strategic Imperative for CIOs by Information Builders Inc. (E-mail this company) September 2007 - (Free Research) The CIO's role becomes more strategic as organizations use information to create a competitive advantage. This paper – using evidence from benchmarks created with IBM to test WebFOCUS' performance on System z running z/OS and Linux – helps CIOs to balance demands for information accessibility and processing power.  (WHITE PAPER) READ ABSTRACT |

KPMG 2012 Global Technology Innovation Survey by ComputerWeekly.com June 2012 - (Free Research) <p>China and the US are the countries most likely to come up with disruptive technology breakthroughs over the next four years, but Europe is lagging, this report from KPMG reveals.</p>  (IT BRIEFING) READ ABSTRACT |

Web App Design at the Core of Coding Weaknesses, Attacks, Says Expert by Symantec Corporation February 2013 - (Free Research) This expert e-guide explores how Web application design flaws become weaknesses in the final product, and why developers need to rethink their coding practices in order to fix glitches and prevent vulnerabilities. Read on to learn more now.  (EGUIDE) READ ABSTRACT |

Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc. May 2004 - (Free Research) People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.  (WHITE PAPER) READ ABSTRACT |

IOUG 2011 Survey: The Petabyte Challenge: 2011 IOUG Database Growth Survey by Oracle Corporation October 2011 - (Free Research) More than 300 database and information security professionals were recently surveyed on their data security practices. The results were disturbing with 60% saying that a data breach is likely over the next 12 months. Download this complimentary copy of the 2011 IOUG Data Security Survey Report and see how your organization measures up.  (WHITE PAPER)

Securely Implement and Configure SSL to Ward Off SSL Vulnerabilities by GeoTrust, Inc. May 2013 - (Free Research) This e-guide from SearchSecurity.com explores the issues threatening SSL vulnerabilities and offers advice on how to defend against said risks. View now to learn more!  (EGUIDE) READ ABSTRACT |

IOUG 2011 Survey: The Petabyte Challenge: 2011 IOUG Database Growth Survey by Oracle Corporation December 2011 - (Free Research) Download this complimentary copy of the 2011 IOUG Data Security Survey Report to see how your organization's data protection practices measures up.  (WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK July 2010 - (Free Research) Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.  (WHITE PAPER) READ ABSTRACT |

Multi-Hypervisor Environments: Worth the Work? by SearchCIO.com April 2013 - (Free Research) Are multi-hypervisor environments the right solution to virtualization oligarchy? Perhaps, but CIOs must also beware adding unnecessary complexities.  (EZINE) READ ABSTRACT |

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc. December 2011 - (Free Research) This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 17 January 2012: featuring the future of IT education; G-Cloud in action; networking challenges by ComputerWeekly.com January 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now.  (EZINE)

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