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If My Availability Is So Good, Why Do My Customers Feel So Bad? by CA Technologies.

December 31, 2013 - (Free Research)
IT departments rely on smooth business operations and high-performance applications to provide the best possible end-user experience. This in-depth guide explores why availability is not the only concern when delivering content through your network. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

How to Certify or Re-certify Twisted-Pair Cabling for 10 Gb/s Ethernet by Fluke Networks

June 2008 - (Free Research)
This paper provides a background and an overview of the performance requirements for the twisted-pair cabling and methods to measure and certify the performance of the installed cabling system. 
(WHITE PAPER) READ ABSTRACT |

Monitoring Application Performance from an End-User Perspective by Fluke Networks

April 2010 - (Free Research)
Download this whitepaper to learn how to see and solve user experience problems from their point of view. We’ll show you how to measure actual application traffic from the user perspective and other critical points in the network. 
(WHITE PAPER) READ ABSTRACT |

Business in the Cloud: Will Your Internet Connectivity Provide a Positive ROI? by Internap Network Services

April 2010 - (Free Research)
Using a simple Return on Investment (ROI) approach, enterprises can quantify the value of best-in-class connectivity. What are the tangible financial drawbacks when you experience outages or latency? How do you measure your risk and then mitigate it? This paper addresses all the factors associated with being able to calculate your own ROI. 
(WHITE PAPER) READ ABSTRACT |

How to Certify or Re-certify Twisted-Pair Cabling for 10 Gb/s Ethernet by Fluke Networks

September 2010 - (Free Research)
The standards review board of the Institute of Electrical and Electronics Engineers (IEEE) approved the standard for 10 Gigabit/sec Ethernet over twisted-pair copper cabling (10GBASE-T) on June 8, 2006. This paper provides an overview of the performance requirements for the twisted-pair cabling and methods to measure performance. 
(WHITE PAPER) READ ABSTRACT |

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry

July 2010 - (Free Research)
This study examines what's driving retailers' mobile strategies, where they're focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more! 
(ANALYST REPORT) READ ABSTRACT |

Jason Hofmann on Measuring Web Performance by Limelight Networks, Inc.

May 2014 - (Free Research)
This brief resource explores top strategies for optimizing your website performance and outlines how testing your real end-user experience can help you solve these problems. 
(WEBCAST) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Measuring & Monitoring Flash-Based Web 2.0 Applications by Keynote Systems

February 2008 - (Free Research)
This video presentation covers the power of Flash, and what it takes to provide a superior Flash-based end-user experience, dealing with content-heavy pages and how to deliver the best web performance and availability. 
(DEMO) READ ABSTRACT |

Human Capital: The New Measure of Performance in Manufacturing by Kronos Incorporated

October 2010 - (Free Research)
This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions. 
(WHITE PAPER) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com

December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

Web Application Performance Management by Radware

September 2013 - (Free Research)
This white paper introduces a solution that not only allows users to measure end-to-end application, network and browser rendering performance data in real-time, but also one that automatically accelerates web sites; optimizing HTML dynamically and reducing web page build times by up to 50% on PC and mobile browsers. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Quality of Experience: Monitor networks or applications? by CA Technologies.

August 2013 - (Free Research)
Experts often debate whether enterprises should focus on network monitoring or on application performance monitoring to measure quality. In this expert e-guide from SearchEnterpriseWAN.com, Gina Narcisi will take you through the steps; helping your organization to decide what they are actually looking to achieve before making the final choice. 
(EGUIDE) READ ABSTRACT |

The Evolution of Server Load Balancing by Radware

October 2013 - (Free Research)
This white paper introduces a solution that not only allows users to measure end-to-end application, network and browser rendering performance data in real-time, but also one that automatically accelerates web sites. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

End-user Experience Monitoring by Nimsoft, Inc.

February 2012 - (Free Research)
What exactly is End-user Monitoring (EUM) and why should businesses care? In this resource, discover why it's increasingly important to assess system performance from the end-user perspective in the age of IT as a service, and how you can effectively measure and quantify end-user experiences. 
(WHITE PAPER) READ ABSTRACT |

Network Performance Management Comes of Age by Riverbed Technology, Inc.

April 2013 - (Free Research)
Riverbed Cascade is a new type of tool that incorporates traffic monitoring, packet capture and protocol analysis to provide an application-aware view of the network. Download this white paper from NetMedia to learn how Riverbed Cascade can help to solve your IT performance challenges. 
(WHITE PAPER) READ ABSTRACT |

Realizing Business Value and ROI with Application-Aware Network Performance Management by Riverbed Technology, Inc.

July 2012 - (Free Research)
Virtualization, cloud, and the explosion of content and big data all pose significant challenges for WAN and LAN performance, reliability, and flexibility. Riverbed Technology offers Cascade® application-aware network performance management that enables end-to-end visibility into the performance of critical business applications. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK

July 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri

November 2009 - (Free Research)
This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Wireless network management: Expert tip by Cisco Systems, Inc.

October 2011 - (Free Research)
This expert E-Guide provides recommendations for improved wireless network management. Uncover tools that take applications into account when measuring WLAN performance and key tips for securing wireless networks for a small business. 
(EGUIDE) READ ABSTRACT |

Infrastructure Performance Management for Virtualized Systems by CA Technologies.

June 2010 - (Free Research)
The management tools selected to support virtualization are essential to the ability of IT to grow the virtual environment without proportionately increasing the staff required to manage all of the new physical host servers and their guest VMs. Continue reading this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company

May 2012 - (Free Research)
Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks. 
(WEBCAST) READ ABSTRACT |

How to Deliver a Better User Experience with Predictive Performance by Limelight Networks, Inc.

November 2013 - (Free Research)
The following white paper details how to measure your website performance in its entirety in order to make accurate decisions on how to increase the user experience. 
(WHITE PAPER) READ ABSTRACT |

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