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Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc.

November 24, 2009 - (Free Research)
Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line. 
(ANALYST BRIEF) READ ABSTRACT |

ABBYY FlexiCapture Engine Drives Business For the Insurance Industry by ABBYY

May 07, 2012 - (Free Research)
Access this case study to read about how an insurance company leveraged an automated conversion strategy to upload applications almost instantly to their management system. Discover how you can implement a similar system to facilitate the automation of submitting application forms. 
(CASE STUDY) READ ABSTRACT |

Insurance Industry IT: What's costing you dearly? by ComputerWeekly.com

February 14, 2014 - (Free Research)
Its time to replace badly automated insurance business processes with more flexible systems, say analysts Rob Bamforth and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.

February 14, 2011 - (Free Research)
Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry. 
(WHITE PAPER) READ ABSTRACT |

Creating Stickiness in the Insurance Industry by Thunderhead

January 01, 2011 - (Free Research)
With the economy being shaky, the insurance industry has a problem. Customers are increasingly shopping around and making complex demands. Learn how to achieve loyalty in a shaky industry. 
(WHITE PAPER) READ ABSTRACT |

FlexiCapture Drives Business For the Insurance Industry by ABBYY

February 23, 2011 - (Free Research)
Insurance agents across the country are saving time, saving money and writing more business using AppReader: The automated form conversion solution that allows applications to upload instantly to carrier systems, regardless of agency management system. Read on and find how how AppReader can benefit your business. 
(WHITE PAPER) READ ABSTRACT |

Decision Management Smarter Insurance Processes by IBM

July 07, 2011 - (Free Research)
With varying compliance demands, change is the mainstay of the insurance industry. There are constant alterations to underwriting, rating, claims processing, fraud detection and billing. Read this case study of the Traveler's implementation of a business rules management system to effectively improve all of their processes. 
(CASE STUDY) READ ABSTRACT |

Modelling the Insurance Enterprise by ComputerWeekly.com

February 01, 2013 - (Free Research)
This report from the Open Group is aimed at managers, architects, and designers that serve the insurance industry or have an interest in integrating the TOGAF and ArchiMate standards. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Insurance 2020: Innovating beyond Old Models by IBM Line of Business

June 2008 - (Free Research)
Podcast discusses the strategic challenges insurance companies will face in the insurance marketplace of the future and shares ideas for moving from today's realities to tomorrow's potential. 
(PODCAST)

Protecting Customer Data: Moving Beyond Compliance by Voltage Security, Inc.

March 2012 - (Free Research)
The insurance industry has experienced unprecedented levels of change that has driven the need to secure customer and corporate data – beyond what is required for NAIC compliance. This resource offers key guidance for tackling the security challenges of this changing environment and how to ensure comprehensive data protection. 
(WHITE PAPER) READ ABSTRACT |

Big Data Integration and Governance Considerations for Insurance by IBM

December 2013 - (Free Research)
This resource explores key considerations of big data integration and governance in the insurance industry. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Introduction to Business Rules: Taking Advantage of Business Rules Management Systems by IBM

February 2008 - (Free Research)
Business users sometimes try to control and manage business rules without directly having to deal with IT, which isn’t always successful. Using an example from the insurance industry, this article provides an introduction to business rules and the importance of Business Rules Management Systems (BRMS) in bridging the gap between business and IT. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Author and deploy rules using WebSphere Decision Management by IBM

July 2011 - (Free Research)
Learn how the WebSphere ILOG Business Rules Management System (BRMS) can automate decision making for data validation, eligibility and pricing. This demo uses an insurance industry scenario to show how the WebSphere ILOG BRMS can be used by organizations. 
(WEBCAST) READ ABSTRACT |

Infor CRM Epiphany for Insurance by Infor CRM

July 2009 - (Free Research)
The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business. 
(BROCHURE) READ ABSTRACT |

Roundup of Business Intelligence and Information Management Research, 1Q08 by Actuate

July 2008 - (Free Research)
This document provides a roundup of 1Q08 (and some earlier) research and toolkits for IT leaders on the topic of business intelligence (BI) and information management. 
(WHITE PAPER) READ ABSTRACT |

The EMA All-Stars in Enterprise Systems Management for 2008 by CA Technologies.

March 2008 - (Free Research)
Analyst firm EMA has released the results of their first ever All-Stars in Enterprise Systems Management for 2008 report, covering 18 different systems management disciplines. 
(WHITE PAPER) READ ABSTRACT |

Safe, Realistic Test Data: The Case for RowGen by Innovative Routines International, Inc.

March 2008 - (Free Research)
RowGen provides a cost-effective alternative to the practice of production data replication. This is accomplished by providing data content that requires no additional security measures. 
(WHITE PAPER) READ ABSTRACT |

Sage MAS ROI Study: Manufacturing Companies Measure Impact of Deployment by Sage MAS

April 2008 - (Free Research)
This white paper explores experiences of Sage MAS 90, 200, and 500 manufacturing customers. 
(WHITE PAPER) READ ABSTRACT |

Putting Security in a Positive Light - A Guide to Proactively Managing Endpoint Risk by Lumension

August 2008 - (Free Research)
This white paper outlines the importance of adopting a positive security model that combines the power of vulnerability management, automated remediation, whitelist application and device control to eliminate the risk of the unknown. 
(WHITE PAPER) READ ABSTRACT |

LiveWire Mobile Brings Music to Your Ears with Insight from Business Objects by SAP America, Inc.

June 2008 - (Free Research)
Read this case study and see how Business Objects helped Livewire manage their royalty stream for end-user downloads, measuring performance and the end-user experience, and analyzing trends quickly and accurately. 
(CASE STUDY) READ ABSTRACT |

Emerging Best Practices for Carrier IP Transformation by Alcatel-Lucent

July 1967 - (Free Research)
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Kansas City Power & Light Energizes Network with Motorola's PTP 600 Series Fixed Broadband Solution by Motorola, Inc.

May 2007 - (Free Research)
This case study details how a large organization has deployed a new broadband solution that is more powerful and cost effective with the use of the unlicensed spectrum. 
(CASE STUDY) READ ABSTRACT |

Quest MessageStats™ by Dell Software

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The Green Data Center: Energy-efficient Computing in the 21st Century: Chapter 1, 2008 Update by Rackable Systems

October 2008 - (Free Research)
This green data center e-book serves as an all-in-one guide to lead you through the process of creating an energy-efficient data center. 
(WHITE PAPER) READ ABSTRACT |

Security in Public and Private Cloud Infrastructures by Joyent

August 2010 - (Free Research)
This paper examines the current state of cloud computing security and details common security measures deployed in the industry. It will also detail the Joyent Smart Technology solutions for cloud computing use cases and how Joyent improves cloud security when compared to traditional techniques. 
(WHITE PAPER) READ ABSTRACT |

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