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CW+: Quocirca report: Enterprise performance management by ComputerWeekly.com August 19, 2010 - (Free Research) Monitoring, measuring and reporting on the financial health of an organisation is a basic need that requires effective tools and processes to optimise the end result.  (WHITE PAPER) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com December 09, 2010 - (Free Research) Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.  (WHITE PAPER) READ ABSTRACT |

How to tackle risk taxonomy by ComputerWeekly.com November 25, 2010 - (Free Research) This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available.  (WHITE PAPER) READ ABSTRACT |

Measuring The Business Value of IT by SAP America, Inc. September 25, 2006 - (Free Research) Discover how to efficiently measure projected business value, increase the ROI of your SAP investments, and improve the overall worth of your IT initiative with a consistent methodology for both business and IT users.  (WHITE PAPER) READ ABSTRACT |

Electrical Efficiency Measurement for Data Centers by APC by Schneider Electric October 2010 - (Free Research) This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.  (WHITE PAPER) READ ABSTRACT |

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc. September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.  (WHITE PAPER) READ ABSTRACT |

Measuring The Success of Lean by SAP America, Inc. January 2012 - (Free Research) This article from IndustryWeek features advice on streamlining your business for leaner operations.  (JOURNAL ARTICLE) READ ABSTRACT |

Overcoming the insight deficit by ComputerWeekly.com September 2011 - (Free Research) Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.  (ESSENTIAL GUIDE) READ ABSTRACT |

Virtual Data Center E-Zine:Volume 32: Public vs. Private: Comparing Cloud Architectures by thawte Inc. February 2012 - (Free Research) In this e-zine, compare the trade-offs of private and public cloud computing. Find out how you can measure, monitor and optimize the performance of applications in the cloud. Plus, learn how you can develop a solid plan for virtualizing your applications.  (EZINE) READ ABSTRACT |

Metrics for Social Customer Service by SAP America, Inc. July 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems.  (EBOOK) READ ABSTRACT |

IDC - Best Practices in Business Continuity and Disaster Recovery by Riverbed Technology, Inc. January 2012 - (Free Research) Business continuity and disaster recovery can mean a rapid return to operations or financial downfall. This IDC white paper highlights the challenges and best practices for implementing continuity and recovery solutions, and details how Riverbed WAN optimization solutions enable firms to meet their recovery requirements.  (WHITE PAPER) READ ABSTRACT |

Seeing Through the Fog: Managing Application Performance in the Cloud - NetForecast by Riverbed Technology, Inc. May 2011 - (Free Research) This report introduces best practices for understanding and improving the performance of mission-critical networked applications and provides pointers for what to look for in a measurement tool in a WAN optimized environment.  (WHITE PAPER) READ ABSTRACT |

Oracle Scorecard and Strategy Management by Oracle Corporation June 2011 - (Free Research) This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time.  (WHITE PAPER) READ ABSTRACT |

How to Measure the ROI of Cloud Data Protection by Autonomy, an HP company (E-mail this company) January 2012 - (Free Research) This white paper makes the business case for utilizing the cloud for backup and recovery operations, and explains how doing so can help your organization reliably meet RTOs and RPOs. Also included is the potential for profit from lower operational costs after investing in the cloud, and tips and a checklist to help you calculate cloud ROI.  (WHITE PAPER) READ ABSTRACT |

The global state of the PMO: The IT perspective by ComputerWeekly.com May 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.  (IT BRIEFING) READ ABSTRACT |

The Guide to Data Movement and Governance by IBM November 2011 - (Free Research) Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations.  (EBOOK) READ ABSTRACT |

Measuring the True Business Benefits of Web Collaboration by CA Technologies. September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.  (WHITE PAPER) READ ABSTRACT |

CW+: How to build, secure, manage and measure IT workloads by ComputerWeekly.com January 2011 - (Free Research) Computing infrastructure today is highly versatile and this has many benefits for businesses. Unfortunately, it also has downsides; use that infrastructure unintelligently and costs can get out of control.  (WHITE PAPER) READ ABSTRACT |

IDC Whitepaper: Measuring the Business Value of Converged Infrastructure in the Data Center by HP and Intel October 2011 - (Free Research) Read this resource and discover how demanding IT challenges can be solved with a converged infrastructure solution which manages all server, storage and network systems as unified IT assets. The business value of a converged infrastructure in the data center is also explored.  (WHITE PAPER) READ ABSTRACT |

Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes by Plex Systems February 2012 - (Free Research) This white paper presents a thorough understanding of what overall equipment effectiveness (OEE) is, how it works, and the countless benefits that result from its use. Also discover tools that enable you to accurately measure OEE so you have a clear picture of how it's improving your process efficiencies.  (WHITE PAPER) READ ABSTRACT |

Building a Best-Run Finance Organization by SAP America, Inc. June 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.  (WHITE PAPER) READ ABSTRACT |

4G mobile phone (LTE) revenue opportunities for business by ComputerWeekly.com November 2010 - (Free Research) This  Whitepaper is based on Juniper Research’s  November 2010 report entitled:  “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”.  (WHITE PAPER) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc. March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.  (WHITE PAPER) READ ABSTRACT |

Facilitating “sound practices” in risk management with IBM OpenPages ORM by IBM February 2012 - (Free Research) This white paper discusses operational risk management (ORM) in the context of "Sound Practices for the Management and Supervision of Operational Risk," a paper from the Basel Committee.  (WHITE PAPER) READ ABSTRACT |

‘Service-centric’ Server Monitoring by Nimsoft, Inc. January 2012 - (Free Research) Access this white paper to learn how to identify server monitoring solutions that can easily adapt availability and service quality measures for a myriad of server configurations.  (WHITE PAPER) READ ABSTRACT |

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