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IPO 8.1 Brings Significant Changes to the IP Office Communication Solution by Global Knowledge July 07, 1967 - (Free Research) Access this exclusive resource to learn how your enterprise can take advantage of server space for up to 1000 users on a single site.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Why your clients should measure their data center energy efficiency by Intel February 14, 2011 - (Free Research) Read this E-Guide to learn more about why measuring data center efficiency is important for your clients and what exactly they should be measuring.  (EGUIDE) READ ABSTRACT |

Guidance for Calculation of Efficiency (PUE) in Data Centres by APC by Schneider Electric December 09, 2011 - (Free Research) The efficiency ratings of a data centre can vary substantially depending on what methodologies are applied. Access this exclusive resource to discover the importance of measuring data centre efficiency and learn about the issues companies face when establishing the PUE of an infrastructure.  (WHITE PAPER) READ ABSTRACT |

Using Social Media to Deepen Your Customer Relationships by Infor November 24, 2010 - (Free Research) Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers.  (WHITE PAPER) READ ABSTRACT |

Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge June 20, 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.  (WHITE PAPER) READ ABSTRACT |

Guidance for Calculation of Efficiency (PUE) in Data Centers by APC by Schneider Electric November 09, 2011 - (Free Research) The efficiency ratings of a data centre can vary substantially depending on what methodologies are used. This paper  discusses the importance of measuring data centre efficiency and explores the issues companies face when establishing the PUE of an infrastructure.  (WHITE PAPER) READ ABSTRACT |

Energy Efficient IT E-Book - Chapter 4: A Step-by-Step Guide to Data Center Energy Efficiency by SearchDataCenter.com March 30, 2010 - (Free Research) Chapter 4 of this e-book summarizes strategies for lessening the environmental impact of data centers and helps IT managers create a holistic four-phased approach to an energy-efficient data center project that includes persuading C-level executives to pursue energy efficiency, measuring data center energy consumption, and much more.  (EBOOK) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 27, 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.  (WHITE PAPER) READ ABSTRACT |

Heading for convergence by Dell, Inc. and Intel® September 06, 2012 - (Free Research) Access this exclusive source to learn how your business can increase efficiency in you data center using converged infrastructures.  (WHITE PAPER) READ ABSTRACT |

SMB Communications Study: Uncovering the hidden cost of communications barriers and latency by Siemens Enterprise Communications December 02, 2010 - (Free Research) The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.  (WHITE PAPER) READ ABSTRACT |

Cisco Telepresence Zones by Global Knowledge April 01, 2013 - (Free Research) The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.  (WHITE PAPER) READ ABSTRACT |

Password Change Service - Avaya CallPilot by Global Knowledge March 20, 2013 - (Free Research) Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5.  (WHITE PAPER) READ ABSTRACT |

IP Version 6 Address Types by Global Knowledge December 31, 2012 - (Free Research) There are a number of different types of addresses in IPv6. This white paper examines addressing classifications in detail and outline their functions within the context of the protocol.  (WHITE PAPER) READ ABSTRACT |

IT Roles Facing Extinction by Global Knowledge July 17, 2012 - (Free Research) This essential white paper details which IT roles are most in jeopardy as organizations continue to take advantage of key technologies such as the cloud and virtualization, and outsource less specialized tasks to decrease management overhead. Plus, examine how IT professionals can best position themselves and their companies for the future.  (WHITE PAPER) READ ABSTRACT |

Introduction to Negotiation: A Primer for "Getting to Yes" by Global Knowledge January 10, 2011 - (Free Research) This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome. When all is said and done, negotiation is the art and science of convincing the other party that your best outcome is good for them.  (WHITE PAPER) READ ABSTRACT |

eBook: Data Center Facilities IT Handbook Chapter 3 - Capping Energy Consumption In The Data Center by APC by Schneider Electric July 20, 2009 - (Free Research) Data center managers used to describe their facilities in terms of square footage. All of this has changed, however, and power consumption is now the reference of choice. Data centers consume more power now than ever before. This e-book chapter gives you the tools you need to work with local utility providers and some ways to benefit from utility  (EBOOK) READ ABSTRACT |

eBook: The Green Data Center 2.0: Energy Efficient Computing in the 21st century by Hewlett Packard Company and Intel May 12, 2009 - (Free Research) Chapter 4 of the eBook, Green Data Center, picks up where the other previous chapters left off in the plan for going green in the data center. This chapter takes a step back and looks at the project from a holistic point of view for creating a green and energy efficient data center.  (EBOOK) READ ABSTRACT |

Role-Based Access Control in Avaya Aura by Global Knowledge March 15, 2013 - (Free Research) Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.  (WHITE PAPER) READ ABSTRACT |

Unifying Avaya Aura Messaging by Global Knowledge March 13, 2013 - (Free Research) Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.  (WHITE PAPER) READ ABSTRACT |

Gartner Report: Dell's Data Center Strategy: From Chassis to Fabric-Based System by Dell, Inc. and Intel® June 30, 2012 - (Free Research) This resource details a fabric-based infrastructure solution that optimizes data center efficiency and agility. Uncover the impacts and recommendations when considering a converged infrastructure strategy for your IT environment.  (WHITE PAPER) READ ABSTRACT |

Vibrant Conversations: Unleash the Potential of Your Virtual Teams by Siemens Enterprise Communications April 01, 2013 - (Free Research) Read this white paper that presents the Vibrant Conversations solution that will enhance your virtual team's performance, instead of hindering collaboration and productivity like many disparate communications tools in the market.  (WHITE PAPER) READ ABSTRACT |

Top 10 reasons customers choose Siemens Enterprise Communications to help transform their business by Siemens Enterprise Communications April 01, 2013 - (Free Research) This white paper presents the top ten reasons why your peers chose a particular enterprise communications provider to meet their unique and changing communications needs.  (WHITE PAPER) READ ABSTRACT |

Enabling Next-Generation Mobile Broadband Services by LSI Corporation November 2008 - (Free Research) This white paper explains the broadband services that mobile carriers are beginning to add to their product lineup fall into six different categories.  (WHITE PAPER) READ ABSTRACT |

Virtualizing Your Cisco Unified Communications with Cisco UCS by Global Knowledge April 2011 - (Free Research) This white paper highlights the advantages of virtualizing your Cisco Unified Communications using the Cisco Unified Computing System (UCS).  (WHITE PAPER) READ ABSTRACT |

Getting Started with Master Data Services by Global Knowledge February 2011 - (Free Research) This white paper highlights the new Master Data Services feature. This enhancement allows an organization to create a Master Data Hub that provides a “single source of truth” for the enterprise’s numerous data entities and hierarchies.  (WHITE PAPER) READ ABSTRACT |

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