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Measuring The Total Economic Impact Of IBM InfoSphere Information Server by IBM

February 24, 2011 - (Free Research)
IBM commissioned Forrester Consulting to examine the total economic impact and potential ROI enterprises may realize by deploying IBM InfoSphere Information Server. Read on to learn the findings of this study and find out what the total economic impact of IBM Infosphere Information Server. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

Capturing Data to Multiple Business Processes - what's holding you back? by Kofax, Inc.

March 2012 - (Free Research)
This white paper offers a fresh perspective on using data capture. Learn how to compile information in various locations through automated business process management (BPM) strategies to drive multiple processes across multiple enterprise business systems. 
(WHITE PAPER) READ ABSTRACT |

Implementable Best Practices Speed Chemical Industry SAP ERP Deployments by SAP America, Inc.

August 2009 - (Free Research)
Read ARC's view on how SAP's best practices and SAP Business All-in-One solutions for chemicals ensure rapid deployment with low risk for small and midsize companies. 
(WHITE PAPER) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin

January 2010 - (Free Research)
This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries. 
(CASE STUDY) READ ABSTRACT |

More Than a Vision: SAP's Perfect Plant in the Chemical Industry by SAP America, Inc.

August 2009 - (Free Research)
Find out what ARC has to say about SAP's progress towards turning the "perfect plant vision" into reality by leveraging the chemical industry value network. SAP is also well-aligned with ARC's thought leadership models related to collaborative manufacturing Management. 
(WHITE PAPER) READ ABSTRACT |

REACH Compliance: How the Business Process Expert Community Helps The Chemicals Industry by SAP America, Inc.

June 2008 - (Free Research)
Learn compliance challenges posed by new legislation and how to break down its complexity into actionable requirements at the business process level. Access and share compliance best practices, tools and methodologies using a collaborative platform. 
(WHITE PAPER) READ ABSTRACT |

Building a World-Class Supply Chain – New Insights from Chemical & Petroleum Producers by IBM

February 2011 - (Free Research)
Learn what leading companies do differently to outperform their peers. From strategy decisions to investment in information technology and performance measurement systems, MPI’s latest research explains how your company can realize tangible returns though greater flexibility and improved delivery performance. 
(WHITE PAPER) READ ABSTRACT |

Distributed Data Capture: Reducing the Cost of Remote Business Processes by Kofax, Inc.

March 2011 - (Free Research)
In today’s global economy, information exchange is vital. Competitive advantage goes to the companies that can share information and collaborate quickly and accurately in the most cost-effective manner. Read this white paper now to learn how to effectively lower the costs of your business's document capture process. 
(WHITE PAPER) READ ABSTRACT |

Sage ERP X3 Helps Aceto Corporation Manage Complicated Compliance Regulations by Sage North America

October 2010 - (Free Research)
This case study explains how with Sage ERP X3, Aceto Corporation’s business processes are streamlined and automated. The company is finding it easier to comply with the financial reporting responsibilities placed on publicly-traded companies. Read on to learn how Aceto benefited from Sage ERP X3. 
(CASE STUDY) READ ABSTRACT |

Create Operational Flexibility with Cost-Effective Cloud Computing by IBM

March 2011 - (Free Research)
This whitepaper details how the chemical and petroleum industry can use the cloud to take on challenges proactively and meet rising demands. 
(WHITE PAPER) READ ABSTRACT |

Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

Optimal Visibility for Your Network: Expert Insight by Gigamon

October 2013 - (Free Research)
Learn about the security visibility on network traffic capture systems available today and how to take full advantage of its benefits. 
(EGUIDE) READ ABSTRACT |

Customer Data Security: PCI and Beyond - Benchmark Study 2008 by Apani

March 2008 - (Free Research)
This 2008 Customer Data Security Study reveals how quickly and how well retailers are responding to the PCI mandate and what measures retailers are taking now to minimize the risks associated with the capture, retention, and use of customer-specific data. 
(WHITE PAPER) READ ABSTRACT |

Trusted Data Delivery - Help reduce operational costs and risk while improving accessibility of critical business data by IBM

July 2011 - (Free Research)
This white paper discusses how to reduce operational costs and risk while you improve the accessibility of critical business data. Don't put your business in a catch-up position - be the one in the forefront with the CDC advantage. 
(WHITE PAPER) READ ABSTRACT |

Achieving SaaS Security with Connected® Online PC Backup by Iron Mountain

September 2008 - (Free Research)
This document introduces the many security measures currently in place within the Iron Mountain data protection architecture to prevent unauthorized access or damage to customer data. 
(WHITE PAPER) READ ABSTRACT |

Why Service Level Management is Mission Critical for all IT Service Providers by Autotask Corporation

December 2010 - (Free Research)
Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools. 
(WHITE PAPER) READ ABSTRACT |

Capturing a Competitive Advantage with a Secure Payments Infrastructure by Intel

May 2011 - (Free Research)
A number of factors are driving financial institutions to re-evaluate their payment methods.  These factors include regulations such as Single Euro Payments Area in Europe, which calls for new payment vehicles for customers. Find out how one financial institution was able to meet compliance demands by utilizing a secure payments infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Measuring, Monitoring, and Improving Customer Experience by IBM

March 2014 - (Free Research)
In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences. 
(EGUIDE) READ ABSTRACT |

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc.

August 2008 - (Free Research)
This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems

April 2008 - (Free Research)
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value. 
(WHITE PAPER) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies.

December 2008 - (Free Research)
Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs. 
(DATA SHEET) READ ABSTRACT |

Dell Deployment Design and Implementation by Dell, Inc. and Microsoft Windows 7

October 2009 - (Free Research)
The Dell Project and Program Management approach enables the alignment of all elements of a client deployment. This standardized and easy-to-understand framework can be tailored as necessary to complement and integrate with existing customer processes. 
(DATA SHEET) READ ABSTRACT |

Human Capital: The New Measure of Performance in Manufacturing by Kronos Incorporated

October 2010 - (Free Research)
This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions. 
(WHITE PAPER) READ ABSTRACT |

Giving Trade Companies a Fast Start: SAP All-in-One Fast Start Program by SAP America, Inc.

March 2009 - (Free Research)
Whether you are a wholesale distributor of furniture, machinery, chemicals, or food and beverages, your success depends on how quickly you adapt to demands from customers and suppliers. You must constantly differentiate your services from the competition while improving operating efficiencies and controlling costs. 
(ARTICLE) READ ABSTRACT |

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