This webcast will review the latest statistics and trends affecting IT security and review what implications these results may have on your current technology initiatives. 

Companies need to take their customer experience to the next level. This means being more responsive and proactive, delivering consistently on brand promises, listening to customers and acting on that insight. Read on to learn why customer trust is critical to your business and how to successfully build your customer's trust. 

In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now. 

Why would a person or organization be interested in deploying wireless communication in their home or business? This being said, there are some things to think about before jumping into the wireless world. As is usually the case in the wonderful world of networking, whenever one thing becomes simpler, it almost always complicates something else. 

Many organizations, from large corporations to small not-for-profits, are eager to jump on the supply chain sustainability bandwagon without fully understanding what such a program means to the organization and its supply chain. In this e-guide, find best practices for managing sustainable supply chains and onboarding suppliers. 

This Strategic Outline Business Case sets out the opportunity to reduce costs and enhance flexibility of centralised ICT services, covering both information services delivered to citizens and staff, and the underpinning technical and physical Data Centre infrastructure. 

WCM shows the dynamism of a much younger market than its age would suggest. The WCM market continues to grow rapidly, new technologies continue to emerge. Enterprises today expect WCM to do much more than simply manage the content of their websites; they want their websites to optimize interactions with visitors as well. 

Many companies struggle with the execution of self-service IT. Join us for a 60-minute interactive Webcast that explores the potential inherent in self-service IT and offers solid advice and examples of how to get there. 

With Hyper-V benefits come new security risks that organizations must address. This expert mediacast explores Hyper-V within the context of network security and offers detailed guidance for setting up and maintaining endpoint protection. 

As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool. 

In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. 

On 22 November 2010, Attachmate, a privately held software company based in Houston, announced that it had signed a definitive agreement to acquire the Waltham, Massachusetts-based technology provider Novell.