Access this case study to see how Lawyers at Duncan & Craig LLP expanded their use of BlackBerry® smartphones beyond daily communications to track the time spent on the phone or sending emails to clients for billing purposes. 

In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now. 

This white paper explores the butterfly effect of poor data quality on CRM, ERP, billing, data warehouse, and other enterprise systems. 

Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. 

When Bill Green spelled out his vision for Accenture in a rare interview shortly after taking over as chief executive six years ago, he said the company would “dream up and build services so powerful and so exceptional that they will be required to compete in any industry, from financial services to manufacturing”. 

This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. 

The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive. 

The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change. 

Minimising your physical infrastructure can significantly reduce operational costs, but it is often easier said than done.  This white paper reveals how one retail business accomplished this goal by deploying Windows Server 2008 Datacenter and Hyper-V technology to manage over 300,000 store-based endpoints. 

Many businesses are looking for effective ways to provision and manage server infrastructures and reduce power consumption without overstretching their budgets. This white paper discusses how one advertising company leveraged Windows Server 2008 R2 to virtualise and improve management of their IT environment, all while cutting costs. 

This white paper discusses an exclusive survey where CFOs weighed in on their perceptions and understanding of cloud computing. Read more about what this CFO survey reveals about the potential economic and efficiency benefits of the cloud. 

Consolidating infrastructure servers across several business locations can reduce management costs, improve availability and help you transition towards a greener IT environment.  This white paper examines how one IT organisation accomplished this goal by deploying Microsoft Hyper-V Server 2008 Datacenter Edition across all 12 of its locations. 

This white paper compares private cloud solutions from Microsoft and VMware by using private cloud industry standard concepts and defining the technology benefits of Microsoft private cloud solutions.