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McAfee Total Protection Service--30-Day Free Evaluation by McAfee, Inc.
September 02, 2009 - (Free Research)
Systems--Secure every server, laptop, desktop, and device. Do you need automatic protection for your small business systems but want to offload the monitoring and updating work? Register today for a free 30-day evaluation of McAfee Total Protection Service.
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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
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Help Desk vs. Service Desk: Which One is Right for You by Numara Software
March 05, 2009 - (Free Research)
This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
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VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.
September 18, 2009 - (Free Research)
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
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Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc.
April 01, 2009 - (Free Research)
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc
June 15, 2009 - (Free Research)
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.
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McAfee 15 Minutes to a Secure Business: Daily Security Practices by McAfee, Inc.
November 23, 2009 - (Free Research)
This paper explains how McAfee has developed 15 Minutes to a Secure Business. This unique approach to security management gives IT professionals a roadmap for ensuring a safe and secure IT environment, even with limited time.
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Continuous File Integrity Monitoring with Minimal System Impact and No Repeat Scans by McAfee, Inc.
August 17, 2009 - (Free Research)
McAfee PCI Pro provides a comprehensive file integrity monitoring (FIM), audit trail and network configuration audit solution designed to help merchants and service providers quickly, easily and cost-effectively meet the following requirements of v 1.2 of the Payment Card Industry Data Security Standard (PCI DSS).
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McAfee Buyer's Guide to Data Protection by McAfee, Inc.
July 01, 2009 - (Free Research)
Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.
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Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research)
Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
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Crossing the Chasm Between the Service Desk and Operations by BMC Software, Inc
June 15, 2009 - (Free Research)
IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
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Podcast: Executive Roundtable - Optimizing Your Security Architecture by McAfee, Inc.
September 15, 2009 - (Free Research)
Join McAfee CEO Dave DeWalt as he announces a major product release from McAfee. In this executive roundtable discussion, customer Qualcomm and partner HP discuss today's toughest security issues, including what keeps security pros up at night, and why new products must address the sophisticated nature of today’s attacks.
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Executive Roundtable - Optimizing Your Security Architecture by McAfee, Inc.
September 15, 2009 - (Free Research)
Join McAfee CEO Dave DeWalt as he announces a major product release from McAfee. In this executive roundtable discussion, customer Qualcomm and partner HP discuss today's toughest security issues, including what keeps security pros up at night, and why new products must address the sophisticated nature of today’s attacks.
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Forrester Total Economic Impact Study on IPS by McAfee, Inc.
June 01, 2009 - (Free Research)
Network--Stop threats before they happen. This June 2009 study examines the financial impact and potential return on investment (ROI) for McAfee Network Security Platform intrusion prevention system (formerly McAfee IntruShield®), using Adena Health System as a case study.
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McAfee Email and Web Security Appliance Trial by McAfee, Inc.
September 02, 2009 - (Free Research)
Email--Turn on the best filters, and walk away. Better malware detection rate and better spam and phishing catch rate--simply more effective than other filters. If that sounds like something you need, install a free trial of McAfee Email and Web Security Virtual Appliance behind your existing spam filter and see what real protection offers.
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Solution Brief: Data Protection for Midsize Organizations by McAfee, Inc.
August 19, 2009 - (Free Research)
Data is the lifeblood of any organisation, and one of the five greatest threat vectors faced by a midsise organisation. Whether you want to address all five areas or concentrate on data protection, McAfee has proven products and a dedicated focus to meet the requirements of your organisation.
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Numara Software Webinar - Track It! by Numara Software
June 08, 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.
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Presentation Transcript: Executive Roundtable - Optimizing Your Security Architecture by McAfee, Inc.
October 01, 2009 - (Free Research)
In this executive roundtable discussion, Representatives from McAfee, Qualcomm, and HP discuss what keeps security pros up at night. New sophisticated attacks in the threat landscape are changing security needs. Read this presentation transcript to learn more about an integrated approach to handling these new needs.
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