Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

E-Book: How to keep customers -- and keep them happy: High-return tactics for building customer loyalty by Microsoft October 28, 2011 - (Free Research) This ebook is full of expert advice for implementing a successful customer experience management (CEM) plan.  (EBOOK)

Smarter Commerce Global Summit: Gaylord Opryland Resort and Conference Center, Nashville, Tennessee, May 21 to 23, 2013 by IBM May 21, 2013 - (Free Research) Attend the Smarter Commerce Global Summit to gain insights into how to create strong customer experiences across channels.  (EVENT) READ ABSTRACT |

6 VMware backup FAQs answered by Dell and VMware July 24, 2012 - (Free Research) This E-Guide features backup expert Brien Posey's answers to six VMware backup FAQs and offers the results of a survey taken by your peers who have virtualized some or all of their servers  - and consider backup a piece of cake!  (EGUIDE) READ ABSTRACT |

Understanding Automatic Failover for DR: 6 FAQs by FalconStor Software July 19, 2011 - (Free Research) Automatic failover involves automatically moving an application to a standby server during a failure or service event to preserve its time. Fortunately, there are a number of approaches available in the market today. Check out this guide to learn the answers to 6 FAQs about automatic failover and disaster recovery automation.  (EGUIDE) READ ABSTRACT |

FAQ: Aligning BPM and MDM to Improve Business Process by IBM May 13, 2013 - (Free Research) By aligning master data management (MDM) and business process management (BPM) efforts, you can optimize process decisions, reduce process errors, and enhance customer satisfaction. This presentation transcript includes FAQs on how to get started, which projects are best suited for a MDM BPM alignment, and more.  (WHITE PAPER) READ ABSTRACT |

FAQ: How to Optimize Processes with BPM by IBM February 09, 2013 - (Free Research) Access this presentation transcript to discover answers to FAQs about how business process management (BPM) can help to optimize SAP efficiency and productivity. Read on to find out which SAP processes are best suited for BPM, primary use cases for BPM with SAP, and more.  (WHITE PAPER) READ ABSTRACT |

Podcast: Avoid the most common mobile development strategy mistakes by Microsoft April 17, 2013 - (Free Research) Listen to this podcast to hear Gartner analyst Anne Thomas Manes answer FAQs regarding enterprise mobility. Learn how to plan and execute a strategy for app development, how to ensure security of your mobile data, how to avoid the most common mistakes of mobility, and much more.  (PODCAST) READ ABSTRACT |

Cloud Security FAQs by CSC January 24, 2013 - (Free Research) This expert E-Guide explores the steps to take before migrating data applications into the public cloud. In addition, gain insight on cloud app development and cloud APIs in our useful FAQ.  (EGUIDE) READ ABSTRACT |

Tape Vaulting: What You Need to Know About Tape Backup and Archiving by Iron Mountain March 05, 2012 - (Free Research) Check out this expert presentation transcript with storage industry analyst Lauren Whitehouse to learn about recent developments in tape that are keeping it relevant.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Data Deduplication FAQ by Quantum Corporation August 31, 2010 - (Free Research) Join Founder and Lead Analyst of DCIG, Jerome Wendt, as he answers the most common data deduplication questions he’s hearing today – including the technology’s  benefits, dedupe products to watch out for, target dedupe on a virtual tape library and more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Data Deduplication FAQ by Quantum Corporation August 23, 2010 - (Free Research) Join Founder and Lead Analyst of DCIG, Jerome Wendt as he answers the most common data deduplication questions he’s hearing today – including the technology’s  benefits, dedupe products to watch out for, target dedupe on a virtual tape library and more.  (PODCAST) READ ABSTRACT |

Log Management Best Practices by Hewlett-Packard Company April 14, 2010 - (Free Research) In this presentation transcript, find out best practices in log management and how it affects the use of security dashboards. Also learn how log management differs from security information and event management (SIEM).  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Network Attached Storage by Dell, Inc. September 14, 2009 - (Free Research) Because network attached storage (NAS) is file-based (rather than block-based) storage, it is particularly suited for storing the types of unstructured, file-based data that is a challenge for many storage pros today. This FAQ Presentation Transcript answers key questions about NAS advantages and implementations.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Solution Spotlight: Keys to Cloud Application Success by IBM November 20, 2012 - (Free Research) What do enterprise developers need to know about cloud APIs? What are the emerging standards for this game-changing technology? And how can they be leveraged most effectively? Read this expert e-guide to uncover the answers to these questions and other cloud API FAQs.  (EGUIDE) READ ABSTRACT |

BlackBerry Enterprise Service 10 Migration Guide by BlackBerry March 15, 2013 - (Free Research) Uncover how BlackBerry 10 devices and BlackBerry Enterprise Service 10 can help bring your mobile strategy to the next level, boosting the productivity of your mobile workers without sacrificing the security and control your organization requires.  (WEBCAST) READ ABSTRACT |

E-Book: How to Justify, Plan, and Execute a Successful ERP Upgrade by IQMS August 04, 2010 - (Free Research) Seems like you’ve just finished a multi-year ERP implementation and already it’s time to consider an upgrade. Do the new features justify the hassle and expense? Or should you wait - and risk paying more to maintain an obsolete system? This eBook provides expert advice on making the case for an upgrade and executing a plan to ensure a positive ROI.  (EBOOK) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com May 20, 2013 - (Free Research) Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).  (ESSENTIAL GUIDE) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact October 11, 2010 - (Free Research) This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.  (CASE STUDY) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 02, 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc. June 2008 - (Free Research) This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.  (WHITE PAPER) READ ABSTRACT |

SAP Customer Relationship Management (SAP CRM) Multimedia Presentations by SAP America, Inc. October 2010 - (Free Research) These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage.  (RESOURCE CENTER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 2009 - (Free Research) In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.  (PODCAST) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. March 2009 - (Free Research) This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.  (WEBCAST) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc. October 2010 - (Free Research) You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.  (EBOOK) READ ABSTRACT |

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