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Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc
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November 09, 2006 - (Free Research)
This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.
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Gartner: The future of videoconferencing by ComputerWeekly.com
September 01, 2010 - (Free Research)
With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach.
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Video: Customer Lifetime Value for IT by IBM
January 17, 2012 - (Free Research)
With technology underpinning much of the customer experience, IT and marketing must adopt new technologies to innovate and grow revenues. Watch this videocast now to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT.
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Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation
April 05, 2010 - (Free Research)
Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
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Business Analytics Clients Build a Smarter Planet by IBM
November 18, 2011 - (Free Research)
This brief video shoes how predictive analytics benefits Arvato Services, Yamaha Motor Europe, Banco Itau Argentina, Avis Europe and other organizations. For example, Avis Europe uses IBM predictive analytics to drive highly personalized e-mail campaigns based on detailed customer profiles.
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Video: LotusLive Suite by IBM
January 17, 2012 - (Free Research)
Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location.
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Cloud Introduction Video: by HP
January 06, 2012 - (Free Research)
The cloud computing industry has been evolving over recent years and is expected to continuously advance in the future. Access this video to learn how the cloud can help your business to improve ROI, agility and customer satisfaction.
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Interactive Guide to Customer Experience Management by Tealeaf
January 24, 2011 - (Free Research)
In this e-book, you'll hear directly from real-world customer experience management practitioners, who share some of the steps you can take today to develop an online customer experience competency. Learn how to take a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success.
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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 04, 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
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Cost-effective strategies for delivering BI to SMBs by Dell, Inc. and Intel
August 31, 2011 - (Free Research)
BI is no longer just for large enterprises with bigger budgets. In this video, learn how the BI market has evolved to offer more affordable options to SMBs.
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Oracle Business Intelligence 11g for IT Managers by Oracle Corporation
October 19, 2010 - (Free Research)
In this video, Tobin Gilman, Oracle Vice President of Product Marketing, explains how a unified business intelligence foundation, which includes production reports, dashboards, score cards, ad hoc queries, and OLAP analysis, delivers a logical representation of all your enterprise sources.
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Mobile messaging is the key to connecting communities by ComputerWeekly.com
November 25, 2010 - (Free Research)
Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.
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Reduce IT Costs With Strategies to Streamline Inefficient Apps by HP
September 16, 2011 - (Free Research)
This video highlights the business benefits and competitive advantages of leveraging advanced application portfolio management. Learn how making sure that your business ha all the tools it needs and none of the ones it doesn't can speed responses to opportunities and threats alike.
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Exadata: Single Source of Truth by Oracle Corporation
December 12, 2011 - (Free Research)
You can consolidate all data warehousing and analytical processing using Oracle Exadata. With its integrated analytics, there are no more slow data loads and everything is run off your data warehouse, no matter how much data you have. Watch this video and learn how to get up-to-date information faster while managing all of it in one place.
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Video - Andrew Bartolini on Collaborative Sourcing by Ariba, Inc.
December 22, 2011 - (Free Research)
Ardent Partners analyst and CPO Rising author, Andrew Bartolini, shares his insights into successful buyer/seller collaboration and supply chain sourcing.
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
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Adapt your contact center for increased customer satisfaction by inContact
January 20, 2012 - (Free Research)
This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
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