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Mobile apps reach the busy customer by SearchCRM

March 19, 2013 - (Free Research)
In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results. 
(EZINE) READ ABSTRACT |

Staples Case Study by IBM

September 21, 2011 - (Free Research)
Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers. 
(CASE STUDY) READ ABSTRACT |

Case Study: Henderson Global Investors Bolsters Microsoft SharePoint Adoption with DocAve by AvePoint, Inc.

August 01, 2011 - (Free Research)
This case study details the efforts of Henderson Global Investors, an asset management firm, to improve their SharePoint-based content management, backup and administrative functions using AvePoint's DocAve Software Platform. 
(CASE STUDY) READ ABSTRACT |

Case Study - Psomas by Riverbed Technology, Inc.

April 25, 2014 - (Free Research)
This exclusive case study discusses how a consulting engineering firm utilized a network optimization solution to enable their employees to share work and leverage resources wherever they happen to be. 
(CASE STUDY) READ ABSTRACT |

Case Study - Square Enix by Riverbed Technology, Inc.

December 31, 2013 - (Free Research)
The Square Enix Group constructed an international business promotion structure with major development locations established in Japan, North America, and Europe, with develop data (ROM) transferring between locations on a daily basis. After adopting Steelhead appliances, Square Enix saw transfer times reduce by more than 90%. 
(CASE STUDY) READ ABSTRACT |

Case Study-VMware Consona Knowledge Management by Consona Corporation

June 01, 2010 - (Free Research)
Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers. 
(CASE STUDY) READ ABSTRACT |

Case Study: How John Lewis Conquered the Web by ComputerWeekly.com

March 17, 2014 - (Free Research)
Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business. 
(BOOK) READ ABSTRACT |

Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online

June 24, 2009 - (Free Research)
Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more. 
(CASE STUDY) READ ABSTRACT |

Layered Tech expands to new markets and improves ROI with CA 3Tera AppLogic by CA Technologies.

March 22, 2011 - (Free Research)
This case study explains how Layered Tech’s implementation of CA 3Tera AppLogic helped it improve ROI and enabled Layered Tech to service a new market of premium customers without increasing costs. 
(CASE STUDY) READ ABSTRACT |

Bonobos Improves Web Site Performance to Gear Up for Cyber Monday by SOASTA, Inc

July 09, 2013 - (Free Research)
Trying to avoid another online retail season riddled with website performance issues, Bonobos CTO Michael Hart turned to SOASTA. Read this informative case study today to learn to learn about the weeks Bonobos spent testing SOASTA CloudTest On-Demand in order to simulate customers going through the entire purchase cycle. 
(WHITE PAPER) READ ABSTRACT |

Data Breach Case Study: Heartland Payment Systems by Sourcefire

January 01, 2009 - (Free Research)
Read this case study to learn how Sourcefire's solutions can help top credit and debit card processors, as well as companies completing far fewer online transactions, in protecting sensitive customer data from cybercriminals. 
(CASE STUDY) READ ABSTRACT |

Case Study: Airport Authority Grows Using Converged Infrastructure by Dell, Inc. and Intel®

August 31, 2013 - (Free Research)
Read this informative case study to learn how Indianapolis Airport Authority was able to improve IT efficiency and streamline operations in support of new airport initiatives with a converged infrastructure deployment. 
(CASE STUDY) READ ABSTRACT |

Case Study: Hy-Vee Boosts Performance, Speeds Data Delivery, and Increases Competitiveness by HP

May 31, 2013 - (Free Research)
In this case study, discover how Hy-Vee, a growing grocery store chain, implemented a new data warehouse in order to give their employees faster access to customer purchasing data, and learn the benefits they currently experience from this technology. 
(CASE STUDY) READ ABSTRACT |

Case Study: Helix Energy Solutions Replicates Data and Content to Geo-Distributed SharePoint Farms & Sea Vessels with DocAve by AvePoint, Inc.

August 01, 2011 - (Free Research)
This case study covers how Helix Energy Solutions, an offshore energy production service firm, leveraged DocAve to replicate data to globally distributed SharePoint server farms and ships at sea. 
(CASE STUDY) READ ABSTRACT |

Case Study: Park Nicollet Protects Vital SharePoint Data and Meets Compliance Objectives with DocAve by AvePoint, Inc.

August 01, 2011 - (Free Research)
This case study describes how Park Nicollet Health Services was able to leverage AvePoint's DocAve to meet crucial compliance objectives and protect vital SharePoint data. 
(CASE STUDY) READ ABSTRACT |

Case Study: Tata Steel Satisfies SharePoint Backup and Restore SLAs with DocAve by AvePoint, Inc.

July 29, 2011 - (Free Research)
This white paper provides a case study example of DocAve Backup and Restore's capacity to extend the native capabilities of SharePoint and provide superior backup and recovery. 
(CASE STUDY) READ ABSTRACT |

Case Study: Microsoft® Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve® by AvePoint, Inc.

June 17, 2011 - (Free Research)
Migrating from SharePoint 2007 to the 2010 platform comes with a host of challenges. This brief case study shows how a leading New York City technology center saved time and money with a migration solution. 
(CASE STUDY) READ ABSTRACT |

Thomas & King Case Study: The Right Ingredients for Software Asset Management by Dell, Inc. and Intel®

October 01, 2008 - (Free Research)
Read this Dell case study to learn how a restaurant franchisee gets its IT cooking with the right reporting from Dell Software Inventory & Usage Management. 
(CASE STUDY) READ ABSTRACT |

Case Study - Rayonier by Riverbed Technology, Inc.

April 25, 2014 - (Free Research)
Download the case study to learn how Steelhead® solutions can accelerate your organization. 
(CASE STUDY) READ ABSTRACT |

Kia Motors – Building an automotive website that has the ‘Power to Surprise’ by Sitecore

July 25, 2013 - (Free Research)
Kia Motors, the UK's fastest growing car brand, wanted to revamp their company image - and that meant optimizing their website. Access this brief case study to learn about the web content management system (CMS) that Kia implemented in order to overhaul their existing website for a more user-friendly experience. 
(CASE STUDY) READ ABSTRACT |

Case Study: Mandarin Oriental by SDL Web Content Management Solutions Division

April 11, 2011 - (Free Research)
This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more. 
(VIDEO) READ ABSTRACT |

Customers, Not Cars, Now Drive Auto Importer’s Strategy by SAP America, Inc.

July 25, 2011 - (Free Research)
This case study spotlights Colmobil Corp., one of Israel's leading importer and distributor of cars, trucks and buses, and their experience reorganizing their business around customers instead of vehicles. Inside, discover the tools they used to help them with this transformation, as well as the impressive results. 
(CASE STUDY) READ ABSTRACT |

Air Transport Industry Insights 2014 by ComputerWeekly.com

May 01, 2014 - (Free Research)
This report from SITA looks at the impact of business intelligence on airlines and airports. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar by Citrix Online

March 23, 2009 - (Free Research)
This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts. 
(CASE STUDY) READ ABSTRACT |

International Marketing Company Gains Quick and Easy Messaging Disaster Recovery by Microsoft

August 23, 2007 - (Free Research)
This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services. 
(CASE STUDY) READ ABSTRACT |

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