|
| |
1 - 25 of 458 | Next Page
|
Featured Sponsors
Mobile apps reach the busy customer by SearchCRM
March 19, 2013 - (Free Research)
In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results.
|
Insight Wireless and Managed Services Case Study by Insight
November 12, 2012 - (Free Research)
This case study will show you how Presbyterian Communities of South Carolina was able to implement a powerful wireless system that helped them communicate essential medical data securely and seamlessly across five scattered facilities, ultimately improving the lives of their residents. Read on to learn more.
|
Staples Case Study by IBM
September 21, 2011 - (Free Research)
Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers.
|
Case Study-VMware Consona Knowledge Management by Consona Corporation
June 01, 2010 - (Free Research)
Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers.
|
Oracle Customer Experience Revolution: Customer Case Studies by Oracle Corporation UK Ltd
December 19, 2012 - (Free Research)
What kind of experience does your business deliver customers? Is it meeting their expectations? How can the customer experience be improved? These are all questions today's businesses should be asking – if not, you're risking being left behind. Access this collection of on-demand videos to learn more about the customer experience revolution.
|
Case Study - System One by Webroot
May 17, 2013 - (Free Research)
This brief case study demonstrates how System One Services, a provider of technical outsourcing solutions for clients in the energy, discovered an endpoint protection system that enhanced mobile user protection and reduced network bandwidth while providing vastly improved endpoint security.
|
Case Study: Transitioning to BYOD - Best Practices and Real Results by Good Technology
December 31, 2012 - (Free Research)
Read this case study to learn how a government agency transitioned to support new types of mobile devices, implemented the policies, procedures, and best practices to support a BYOD model, and has prepared for the "App Ecology" of the future.
|
Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online
June 24, 2009 - (Free Research)
Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more.
|
Data Breach Case Study: Heartland Payment Systems by Sourcefire
January 01, 2009 - (Free Research)
Read this case study to learn how Sourcefire's solutions can help top credit and debit card processors, as well as companies completing far fewer online transactions, in protecting sensitive customer data from cybercriminals.
|
Customers, Not Cars, Now Drive Auto Importer’s Strategy by SAP America, Inc.
July 25, 2011 - (Free Research)
This case study spotlights Colmobil Corp., one of Israel's leading importer and distributor of cars, trucks and buses, and their experience reorganizing their business around customers instead of vehicles. Inside, discover the tools they used to help them with this transformation, as well as the impressive results.
|
Case Study: Mandarin Oriental by SDL Web Content Management Solutions Division
April 11, 2011 - (Free Research)
This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
|
SaaS WCM Platform: Speed Marketing Campaign Execution, Ensure Site Availability by Limelight Networks, Inc.
January 25, 2013 - (Free Research)
Telecommunications company Ciena, like many businesses, was utilizing an outdated WCM system that was unreliable and inefficient. Website downtime was a problem, causing security risks and costing an estimated $30,000 deficit. Read on to find out how Ciena mitigated these challenges by implementing a cloud-based, user-friendly WCM platform.
|
Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers by SAP America, Inc.
July 30, 2011 - (Free Research)
Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.
|
Using IBM Social Business to Take Your Business Relationships to the Next Level by IBM
October 01, 2011 - (Free Research)
This IBM Redguide™ publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies.
|
|
|
