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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits. 
(ASP & SOFTWARE PRODUCT)

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI
VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor. 
(SOFTWARE PRODUCT)

Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations by Microsoft
April 14, 2008 - (Free Research)
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0. 
(CASE STUDY) READ ABSTRACT |

VUE Software: Enterprise Incentive Management by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor. 
(SOFTWARE PRODUCT)

Cutting Costs with Greener IT by Wipro Technologies
October 01, 2009 - (Free Research)
The tools for assessing enterprise-level green practices have evolved from do-it yourself Excel spreadsheets to elaborate carbon accounting software suites available on a subscription basis. By first determining a baseline, organizations can set clear goals for adopting greener IT practices. 
(WHITE PAPER) READ ABSTRACT |

Federal Desktop Core Configuration: Achieving Compliance with the Lowest Total Cost of Ownership by Lumension
August 2008 - (Free Research)
Read about how the differences between different FDCC automation tools affect security and IT costs and learn how Lumension Vulnerability Management, an SCAP-validated solution helps agencies comply today. 
(WHITE PAPER) READ ABSTRACT |

Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM
July 2009 - (Free Research)
In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability. 
(WHITE PAPER) READ ABSTRACT |

The Alarming Shift in Cybercrime: How Organized Attacks Now Target Your Wallet by Blue Coat
July 2008 - (Free Research)
This paper will examine the shift in the nature of cybercrimes, how the thieves target their victims, and what can be done to prevent them. 
(WHITE PAPER) READ ABSTRACT |

Advanced Consulting Enterprises - Mapping Database Solutions to Your Needs by Oracle Corporation
January 2009 - (Free Research)
Guardianship Program is involved in all decisions like paying bills, medical treatments, rent for each person in its system and to manage this they implemented an Oracle Database and Oracle Developer Tool. 
(CASE STUDY) READ ABSTRACT |

BPM SOA and Web 2.0: Business Transformation or Train Wreck? by Oracle Corporation
August 2008 - (Free Research)
The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models. 
(WHITE PAPER) READ ABSTRACT |

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft
April 2008 - (Free Research)
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user.. 
(CASE STUDY) READ ABSTRACT |

Deploying FIPS-Certified XML Gateways in Federal, State and Local Government Agencies by Forum Systems
September 2009 - (Free Research)
Learn why FIBS 140-2 validation is necessary for XML Gateways used in building secure, robust and scalable Service Oriented Architecture. 
(WHITE PAPER) READ ABSTRACT |

Maximizing the Value of Economic Stimulus Funds by SAP America Inc
June 2009 - (Free Research)
The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources.. 
(WHITE PAPER) READ ABSTRACT |

Achieving Federal Desktop Core Configuration Compliance with Lumension Solutions by Lumension
May 2009 - (Free Research)
The Federal Desktop Core Configuration (FDCC) is an OMB mandated security configuration set applicable within United States Federal Government agencies. Learn how you can address each of the FDCC requirements with Lumension Vulnerability Management. 
(WHITE PAPER) READ ABSTRACT |

How to Address the Federal Government’s Records Management Challenges by IBM
March 2009 - (Free Research)
This report documents the systemic failure of the U.S. federal government to understand the nature of electronic record keeping. There is a way forward, but first we must change attitudes and perceptions. Read on to learn more about overcoming records management challenges. 
(ANALYST REPORT) READ ABSTRACT |

Seven Practical Steps for Federal Cyber Security and FISMA Compliance by Tripwire, Inc.
April 2009 - (Free Research)
This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Personally Identifiable Information (PII) Security Within U.S. Government Agencies by Embarcadero Technologies, Inc.
March 2009 - (Free Research)
Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies. 
(WHITE PAPER) READ ABSTRACT |

The Critical Security Controls – Moving Beyond the Checklist Mentality by Lumension
August 2009 - (Free Research)
The "Critical Security Controls" (CSC) guidelines are designed to help organizations move beyond a "checklist" mentality by making security an integral part of, instead of an adjunct to, the operations and management of systems and networks. Learn more about the CSC guidelines and how they can help your organization. 
(PODCAST) READ ABSTRACT |

Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team by Microsoft
October 2008 - (Free Research)
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with... 
(CASE STUDY) READ ABSTRACT |

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution
February 2009 - (Free Research)
This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity. 
(WHITE PAPER) READ ABSTRACT |

Working the Way Salespeople Work by Oracle Corporation
September 2008 - (Free Research)
This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue. 
(WHITE PAPER) READ ABSTRACT |

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI
December 2008 - (Free Research)
Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 
(WHITE PAPER) READ ABSTRACT |

Standardizing on McAfee for Complete Endpoint Protection Saves the State of New York Millions of Dollars While Increasing Security by McAfee, Inc.
August 2009 - (Free Research)
Read how the State of New York saved millions of dollars, reduced management time, and improved compliance by standardizing with McAfee for complete system protection. 
(CASE STUDY) READ ABSTRACT |

Java GUIs Developed 2.5 Times Faster with WindowBuilder™ Pro by Instantiations
March 2009 - (Free Research)
When WRSystems needed to develop a Java Swing application on a tight timeline they turned to WindowBuilder Pro and "hit the ground running." They quickly developed prototype applications, which enabled them to meet a deadline without a problem. 
(CASE STUDY) READ ABSTRACT |

High Availability Lowdown by CDW Corporation
September 2009 - (Free Research)
The Barkley ad firm implements consolidation, virtualization and replication to strengthen business-continuity and disaster-recovery planning. With the goal of getting to 100 percent availability, the firm uses HP's blade hardware, VMware's virtualization software and a variety of existing storage platforms. 
(CASE STUDY) READ ABSTRACT |

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