Marketing Communications Support Systems White Papers, Marketing Communications Support Systems Software, Marketing Communications Support Systems Research, Hardware and Services

Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst by Birst

October 19, 2009 - (Free Research)

In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.

(CASE STUDY)

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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

(ASP & SOFTWARE PRODUCT)

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent

June 09, 2009 - (Free Research)

As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.

(WHITE PAPER)

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Achieving Service Excellence Across The Enterprise by Numara Software

February 01, 2009 - (Free Research)

Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..

(WHITE PAPER)

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FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc.

January 2004 - (Free Research)

FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.

(ARTICLE)

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Programmable Logic Controller Product Lines (PLCs) by AutomationDirect

Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.

(HARDWARE PRODUCT)

Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times by SAP America Inc

July 2009 - (Free Research)

This webcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient.

(WEBCAST)

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VUE Software: Enterprise Incentive Management by CSSI

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.

(SOFTWARE PRODUCT)

Data Quality: A Survival Guide For Marketing by SAP America Inc

June 2009 - (Free Research)

Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.

(WHITE PAPER)

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VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9

September 2009 - (Free Research)

Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.

(WHITE PAPER)

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Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation

September 2009 - (Free Research)

Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.

(TRIAL SOFTWARE)

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Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times - Podcast by SAP America Inc

July 2009 - (Free Research)

This podcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient.

(PODCAST)

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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft

September 2009 - (Free Research)

This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.

(WHITE PAPER)

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Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent

October 2009 - (Free Research)

Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs.

(PRESENTATION TRANSCRIPT)

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Open Source Storage: Addressing the need for new Storage Architecture by Sun Microsystems, Inc.

November 2008 - (Free Research)

Sun offers services that assist IT users with the opportunity to start evaluating open storage architecture strategies and evaluating how an open storage architecture can better support their organization' business and budgetary goals.

(BOOK)

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Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent

September 2009 - (Free Research)

Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This videocast discusses a new multi-screen solution and how it can support these market needs.

(VIDEO)

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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research)

This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.

(WHITE PAPER)

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Communications Skills for Remote Support by LogMeIn, Inc.

September 2009 - (Free Research)

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.

(WHITE PAPER)

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Create Supported SQL Server 2008 Virtual Machines -- Rely on Server Virtualization to run SQL Server 2008 by Dell, Inc. and Intel

September 2008 - (Free Research)

The support team for Microsoft SQL Server has published guidelines for virtualizing this database engine. Read this paper to learn how to move forward with the process and create supported SQL Server virtual machines (VMs) that can be hosted on Dell PowerEdge servers.

(WHITE PAPER)

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Podcast: Microsoft Hyper-V vs. Market Leaders by Dell and Microsoft

March 2009 - (Free Research)

In this podcast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer.

(PODCAST)

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Microsoft Hyper-V vs. Market Leaders by Dell and Microsoft

March 2009 - (Free Research)

In this videocast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer.

(VIDEO)

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Email Security: Magic Quadrant for Email Security Boundaries, 2008 by Proofpoint, Inc.

October 2009 - (Free Research)

The email security market is maturing, but speed and breadth of spam detection, and management and reporting capabilities, continue to differentiate vendors. This paper will discuss what you need to know about spam filtering, outbound content filtering, and available email security solutions in various delivery models.

(WHITE PAPER)

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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft

January 2008 - (Free Research)

Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.

(CASE STUDY)

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Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting by Microsoft

September 2009 - (Free Research)

View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.

(WEBCAST)

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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft

September 2009 - (Free Research)

This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.

(WEBCAST)

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