This report focuses on the market events that impact demand. It explains the six market event categories that cannot be controlled but can be effectively managed if the right processes and technologies are in place. 

The current state of the datacenter demands a transformation that helps in improving space utilization and lowering power consumption while still providing the scale and availability the business requires. Read this report to learn how your organization can optimize data center efficiency and lower costs. 

Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings. 

One of the most important decisions that you have to make when deploying a new storage solution is what RAID type(s) to use. Read this white paper for a discussion on how to select the right RAID policy for your Dell EqualLogic™ storage area network (SAN) arrays. 

This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. 

Experience the Microsoft SharePoint 2010 user interface through this interactive and informative video. 

Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area. 

Read this paper to learn how Precision Automation and Robotics India Ltd reduced server footprint by 50 percent and energy costs by 30 percent by implementing an infrastructure based Dell™ PowerEdge™ blades running virtualization and Dell/EMC SAN array. 

The tools for assessing enterprise-level green practices have evolved from do-it yourself Excel spreadsheets to elaborate carbon accounting software suites available on a subscription basis. By first determining a baseline, organizations can set clear goals for adopting greener IT practices. 

SharePoint 2010 is the business collaboration platform for the Enterprise and the Web that enables you to connect and empower people through an integrated set of rich features. Watch this video for a sneak peak of Microsoft SharePoint 2010. 

This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. 

Microsoft collaboration technologies can help companies provide workers with integrated communications, collaborative workspaces, access to information and people, and people-driven processes. Read this paper to learn more. 

This guide is designed to provide you with a technical overview of the new and improved features in Windows Server 2008 R2.