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TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software

September 2008 - (Free Research)
This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. 
(WHITE PAPER) READ ABSTRACT |

Mobile messaging is the key to connecting communities by ComputerWeekly.com

November 2010 - (Free Research)
Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum. 
(WHITE PAPER) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc.

July 2008 - (Free Research)
The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France. 
(WHITE PAPER) READ ABSTRACT |

SMS Authentication: 10 Things to Know - Before You Buy by SafeNet, Inc.

June 2010 - (Free Research)
SMS authentication can present a host of benefits to organizations looking to improve security while maximizing the productivity of end users and administrative staff. In choosing any authentication solution, organizations will be well served by taking many key considerations into account. Read this paper to learn more! 
(WHITE PAPER) READ ABSTRACT |

Ovum: Business tips for using SMS and web chat by ComputerWeekly.com

February 2011 - (Free Research)
Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions. 
(WHITE PAPER) READ ABSTRACT |

How to use Email, SMS, MMS, and PIN Messaging by BlackBerry

June 2010 - (Free Research)
This video, presented by Tariq Tahir, covers how to integrate BlackBerry Java applications with various BlackBerry messaging systems. Topics include email application, PIN messaing, SMS messaging, MMS messaging, and more. 
(VIDEO)

CW+: Mobile payments market opportunities for business by ComputerWeekly.com

December 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 
(WHITE PAPER) READ ABSTRACT |

Leadership and Technology: A Total-Cost-of-Ownership Comparison for Unified Communications by Cisco Systems, Inc.

July 2012 - (Free Research)
This exclusive whitepaper covers an affordable and effective unified communications solution for mid-market businesses. 
(WHITE PAPER) READ ABSTRACT |

Mobile payment technology - a buyer's guide by ComputerWeekly.com

November 2010 - (Free Research)
The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 
(WHITE PAPER) READ ABSTRACT |

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect

August 2010 - (Free Research)
This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience. 
(WHITE PAPER) READ ABSTRACT |

GFI FAXmaker by GFI Software

GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price. 
(SOFTWARE PRODUCT)

TCO of Unified Communications (Mason Analysis) by Cisco Systems, Inc.

January 2014 - (Free Research)
This informative paper discusses how your organization can adopt a feature-rich, future-proof unified communications (UC) solution for significantly less cost than similar solutions on the market, and compares the TCO of some of the leading UC tools. 
(ANALYST REPORT) READ ABSTRACT |

BEYOND CLOUD...THE AGE OF THE CUSTOMER How the convergence of key tech trends is changing business forever by IBM

September 2013 - (Free Research)
Explore how you can move your business beyond the cloud and into the way of future IT. 
(EGUIDE) READ ABSTRACT |

Healthcare sector to shed pounds with mobile health applications by ComputerWeekly.com

November 2010 - (Free Research)
If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008. 
(WHITE PAPER) READ ABSTRACT |

Industry Intelligence: International Financial Reporting Standards for Hedge Funds by Advent Software, Inc

January 2010 - (Free Research)
This paper introduces hedge funds and hedge fund service providers to IFRS. 
(WHITE PAPER)

Customer Communication Management by Pitney Bowes Business Insight

July 2010 - (Free Research)
CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers. 
(WEBCAST) READ ABSTRACT |

ABBYY TextGrabber + Translator Mobile App by ABBYY

September 2011 - (Free Research)
This video details a text-grabbing and translator app that lets you save printed text from any magazine, book, document, etc. – in more than 60 languages – on your device. View now to learn how this app can immediately edit, translate, publish to social media, or forward by e-mail or SMS. 
(VIDEO) READ ABSTRACT |

E-Book: Taking Mobile CRM Beyond the Sales Force by Sybase, an SAP company

September 2010 - (Free Research)
Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program. 
(EBOOK) READ ABSTRACT |

Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst by Birst

October 2009 - (Free Research)
In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst. 
(CASE STUDY) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys

March 2008 - (Free Research)
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SMS by KACE

January 2007 - (Free Research)
This Enterprise Management Associates (EMA) white paper explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value. 
(WHITE PAPER) READ ABSTRACT |

IBM® Cognos Financial Statement Reporting (FSR) and British Airways by IBM

June 2011 - (Free Research)
Through the years, accounting standards have changed and older processes need to be refined with the new complexities. This paper discovers how to maintain a master annual report without the risk of inaccuracies with data consolidation. 
(WHITE PAPER) READ ABSTRACT |

Catalyst Access Switches: Understanding the Financial Impact by Cisco Systems, Inc.

January 2012 - (Free Research)
Uncover the total economic impact and potential ROI enterprises can realize by using Cisco Catalyst Access Switches in their organization. Learn how these switches address major market discontinuities that businesses often face with their campus access networks. 
(ANALYST REPORT) READ ABSTRACT |

Leadership with Video Communications by Cisco Systems, Inc.

November 2013 - (Free Research)
This exclusive whitepaper covers the value of adding unified communications with video capabilities to a mid-market business. 
(WHITE PAPER) READ ABSTRACT |

Gartner Magic Quadrant for WAN Optimization 2013 by Riverbed Technology, Inc.

April 2013 - (Free Research)
Riverbed is positioned in the Leaders Quadrant of the 2013 Gartner Magic Quadrant for WAN Optimization Controllers. In this report, Gartner evaluates vendors based on their ability to execute and completeness of vision. 
(ANALYST REPORT) READ ABSTRACT |

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