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byREQUEST®: Automatically Sweeps Files into Sharepoint by Hillary Software
July 21, 2009 - (Free Research)
From any operating system or any application, byREQUEST® can automatically pickup and move reports, documents, files and data directly into SharePoint on an hourly, daily, weekly and monthly schedule.
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How to tackle risk taxonomy by ComputerWeekly.com
November 25, 2010 - (Free Research)
This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available.
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SAP Workforce and Scheduling Optimization Demo by ClickSoftware
August 12, 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more
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Workforce Management: "Scheduling to the Opportunity" by Infor WFM Workbrain
February 03, 2011 - (Free Research)
In the face of shrinking margins, today’s retailers seek a large competitive advantage. Given that a retailer’s largest controllable expense is its workforce, retailers that implement a solution that gives real-time visibility into labor practices and generates optimized schedules will help with labor costs, store sales and customer service levels.
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Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.
January 20, 2012 - (Free Research)
In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
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Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation UK Ltd
October 10, 2012 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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Gartner: Magic Quadrant for IT Project and Portfolio Management by CA Technologies.
June 02, 2009 - (Free Research)
The IT project and portfolio management market remains active in an adverse global economy. This year's Magic Quadrant acknowledges emerging IT planning and control and application portfolio management integration support, two (but not the only) routes for expanding PPM systems. Read this Gartner report for more.
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A Document Management System Is Only as Good as Its Index by Viking Software Solutions
April 2008 - (Free Research)
In a document management system, an index functions as the means to retrieve documents. Without retrieval capabilities, the content would merely take up space. This paper explains that, given this vital role, companies should give indexi..
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Bloor Research - Data Discovery Spotlight by Talend
February 2009 - (Free Research)
In this Spotlight Report, Research Director Philip Howard explains why data discovery is of fundamental importance to data integration, data quality, and many other projects ranging from business intelligence through master data management to data governance and data archival. Read on to learn more about the importance of data discovery.
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Gone in 30 Days: Exchange, Retention, and Regulatory Compliance by Sherpa Software
September 2009 - (Free Research)
In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information.
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Case Study: Mid-Carolina Electric Cooperative, Inc. by Perceptive Software
August 2010 - (Free Research)
Read this case study of Mid-Carolina Electric Cooperative, Inc. to learn how replacing its old document imaging system with a new low-maintenance full-featured document management, imaging and workflow suite improved allowed for better information sharing and document availability, faster customer service and increased productivity.
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Breaking Down the Barriers to Business by Sage (UK) Limited
March 2010 - (Free Research)
Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business.
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Enterprise Resource Planning (ERP) by Infor
November 2006 - (Free Research)
Infor ERP solutions integrate data and communication for every facet of discrete manufacturing production.
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Solution Spotlight: A Guide to Agile Testing for QA and Test Managers by IBM
December 2012 - (Free Research)
In this expert e-guide, Lisa Crispin, co-author of the book Agile Testing explains why a testing taxonomy such as the Agile testing quadrants can be a highly effective tool to help with these uncertainties. Read on to learn how the quadrants work and how they can be applied in your organization.
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IT Priorities - Automated Deployment by Interwoven, Inc.
September 2006 - (Free Research)
For IT groups, the ability to bring revenue generating applications to market faster is a top priority. Learn how automated deployment of your enterprise applications can ensure accuracy, establish compliance controls and reduce provisioning costs.
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Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT
August 2008 - (Free Research)
SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation.
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Harvard Business Publishing Uses Open Source ECM to Transform into a Digital Media Enterprise by Rivet Logic Corporation
March 2009 - (Free Research)
Rivet Logic and Harvard Business Publishing (HBP) implemented an enterprise content management (ECM) solution that unlocked content across all publishing divisions. This agile solution enabled HBP to broaden and accelerate its digital publishing activities by making content easily searchable and manageable for all business end-users.
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The 2008 ERP in Manufacturing Benchmark Report by Infor
September 2008 - (Free Research)
This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations.
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