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Hosted Contact Center Market Report: DMG Consulting by LiveOps

March 28, 2011 - (Free Research)
Hosted contact center adoption is increasing rapidly. Solutions provide quick deployment, quantifiable ROI, scalability, ongoing investment protection, reduced maintenance burden and minimal cash outlays. DMG Consulting, a leading contact center firm, has just released this new report discussing key market trends, ROI benefits, and key players. 
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ESG Market Report: The EVAS Market - The Evolution of NAC by ForeScout Technologies, Inc.

July 31, 2013 - (Free Research)
For many businesses, network access control is essential for their network security since the days of Ethernet and IP. This guide outlines the history of network access control and how you can implement more effective policies to secure your network. 
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The EMA All-Stars in Enterprise Systems Management for 2008 by CA Technologies.

March 2008 - (Free Research)
Analyst firm EMA has released the results of their first ever All-Stars in Enterprise Systems Management for 2008 report, covering 18 different systems management disciplines. 
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How to Beat the Cost of Compliance by Optimizing your Data Across its Lifecycle with IBM System z® by IBM

March 2011 - (Free Research)
In this webcast you’ll learn how to lower costs through optimizing your organization’s data, thereby improving the efficiency of your business processes and applications. With intelligent archiving and thorough backup-and-restore strategies, you can further reduce costs and risks to your business. 
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Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
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TravelTainment Case Study by Pentaho Corporation

March 2012 - (Free Research)
This case study outlines how travel industry software company TravelTainment streamlined and simplified its data warehouse and reporting system to better serve the needs of its customers. 
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

Connecting Through Content: Issue One by KnowledgeStorm, Inc (E-mail this company)

March 2007 - (Free Research)
This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives. 
(ANALYST REPORT) READ ABSTRACT |

Symantec Report on Rogue Security Software by Symantec Corporation

October 2009 - (Free Research)
The Symantec Report on Rogue Security Software is an in-depth analysis of rogue security software programs. Read this report to learn the specifics about security software scams. 
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Unlocking growth potential in emerging markets by ComputerWeekly.com

April 2012 - (Free Research)
Emerging markets offer huge potential for technology companies to expand. This report from Grant Thornton assess the opportunities in a range of emerging markets. 
(IT BRIEFING) READ ABSTRACT |

Gartner's Magic Quadrant for Security Information and Event Management 2008 by RSA, The Security Division of EMC

October 2008 - (Free Research)
Read this report to learn how to find an optimal SIEM solution that will support the real-time log collection, is scalable, easy to deploy and will be easy to support and maintain. 
(WHITE PAPER) READ ABSTRACT |

SwissRe_Customer Case Study by IBM

December 2013 - (Free Research)
Access the following case study to gain a firsthand look at how Swiss Re utilized an analytics accelerator to increase reporting and analysis by 70%. Discover key benefits of analytical acceleration as well as what you can do to acquire these benefits as well. 
(WHITE PAPER) READ ABSTRACT |

ComputerWeekly Special Report: Unlock the Business Benefits of Digitisation by Hewlett-Packard Limited

February 2014 - (Free Research)
In this expert report from ComputerWeekly, learn about the digitization imperative and how your organization can revolutionize customer experiences. 
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SSG Report: Enterprise Use Cases for Solid State Storage/Flash Memory by Dell and VMware

September 2013 - (Free Research)
This analyst report outlines enterprise solid state storage and why it matters to customers. It also highlights findings from a study of more than 550 IT professionals on their plans for SSD deployment. Read on to find out what your peers chose as the #1 vendor of choice to deploy flash and solid state storage technologies. 
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BI Case Study: ROI in One Month for Healthcare Provider by IBM

January 2014 - (Free Research)
Access the following case study to reveal how Martin's Point Health Care used a BICC to significantly reduce reporting demands and improve the productivity of all its data users. Gain access to real examples and learn what you can do to establish your own BICC. 
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Podcast--Connecting Through Content Issue One: How Technology Marketers Meet Buyers' Appetite For Content by KnowledgeStorm, Inc (E-mail this company)

May 2007 - (Free Research)
This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers. 
(PODCAST) READ ABSTRACT |

vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare

November 2007 - (Free Research)
Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market. 
(ANALYST REPORT) READ ABSTRACT |

Data Warehousing as a Service by Kognitio

June 2013 - (Free Research)
This concise case study outlines how they chose to leverage a Data warehousing as a Service (DaaS), allowing their pricing analysts to have access to a live analytical database, reports, and a team of experienced consultants who understand their business requirements. 
(WHITE PAPER) READ ABSTRACT |

The European Big Picture on Big Data and Hadoop in 2013 by Syncsort

August 2013 - (Free Research)
This white paper takes a look at exclusive survey results depicting how the Big Data and Hadoop market in Europe is maturing. Included in the report are key details like which Hadoop distributions are leading in Europe and which are being considered, what's driving Hadoop usage and what business cases are leading the adoption. 
(WHITE PAPER) READ ABSTRACT |

LiveWire Mobile Brings Music to Your Ears with Insight from Business Objects by SAP America, Inc.

June 2008 - (Free Research)
Read this case study and see how Business Objects helped Livewire manage their royalty stream for end-user downloads, measuring performance and the end-user experience, and analyzing trends quickly and accurately. 
(CASE STUDY) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

Kelley Blue Book Case Study by Microsoft

July 2007 - (Free Research)
In 2006, Kelley Blue Book implemented a new analytical capabilities solution based on Microsoft Business Intelligence technologies. Now Kelley Blue Book has improved sales staff efficiency and created a compelling new Web analytics product that can provide its business customers with more targeted data for their marketing efforts. 
(CASE STUDY) READ ABSTRACT |

Forrester Report-Enterprises Shift To Smart Process Apps To Engage Customers by Kofax, Inc.

December 2013 - (Free Research)
In this white paper, discover how, within the next five years, a new generation of "smart process apps" will augment – and, in some cases, replace – the heavy packaged apps designed from the inside out that drive customer interaction today. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics GP & CRM CASE STUDY: King Plastic: Plastics Manufacturer Protects IT Investments, Boosts Efficiency with E-Learning by Microsoft Dynamics

January 2009 - (Free Research)
King Plastic uses Microsoft Dynamics CRM alongside Microsoft Dynamics GP to track sales leads and manage profiles for its growing list of customers. 
(CASE STUDY)

McCormick and Schmick’s Restaurants Gains New Insight into Dining Trends and Financial Performance with IBM Cognos Express by IBM

February 2011 - (Free Research)
Sink your teeth into this new case study.  McCormick & Schmick’s Seafood Restaurants needed better insight to understand and take advantage of key business trends.  Find out why they chose IBM Cognos Express to deliver that insight and what it means for their success in a fiercely competitive market space. 
(CASE STUDY) READ ABSTRACT |

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