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Agility Meets Stability: Best Practices for Application Integration by IBM December 28, 2011 - (Free Research) In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls.  (WHITE PAPER) READ ABSTRACT |

The Impact of Carrier Ethernet on Service Providers by Dorado Software September 21, 2009 - (Free Research) Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.  (WHITE PAPER) READ ABSTRACT |

Challenges & Strategies for UK Annuity Providers by Wipro Technologies May 11, 2009 - (Free Research) This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace.  (WHITE PAPER) READ ABSTRACT |

Mass-Market Broadband in High-Growth Markets by Alcatel-Lucent March 03, 2009 - (Free Research) This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.  (WHITE PAPER) READ ABSTRACT |

Intel Technology Provider by Intel November 01, 2010 - (Free Research) Designed for Business Resellers, Intel® Technology Provider has been designed specifically to support your technology sales and marketing efforts and enhance long term relationships with your customers. Read on to learn more.  (PRODUCT OVERVIEW) READ ABSTRACT |

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? by IBM Line of Business June 2008 - (Free Research) A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.  (WHITE PAPER)

Negotiating cloud contracts by ComputerWeekly.com January 2013 - (Free Research) This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated.  (ESSENTIAL GUIDE) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio February 2010 - (Free Research) In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc. April 2009 - (Free Research) For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services.  (WHITE PAPER) READ ABSTRACT |

The MSP Report Advantage by N-able Technologies December 2012 - (Free Research) Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor."  (WHITE PAPER) READ ABSTRACT |

E-Guide: Managed Services FAQ by Pillar Data Systems March 2011 - (Free Research) In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.  (EGUIDE) READ ABSTRACT |

Brocade Carrier Ethernet Switch/Router Competitive Positioning by Brocade January 2010 - (Free Research) In this whitepaper, we analyze Brocade’s carrier Ethernet offering and ability to address and solve the challenges posed by CSP migration strategies and network infrastructure requirements.  (WHITE PAPER) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

The Five Keys to Building a Successful Cloud Services Business by CA Technologies. March 2011 - (Free Research) The market for cloud computing is growing and the service providers that have the ability to adapt to market changes that will continually grab the most market share. This paper will help you do just that: understand what it takes to succeed as service providers move aggressively to cloud services. Read on to learn more about the five keys.  (WHITE PAPER) READ ABSTRACT |

E-Book: Managed SAP Hosting: How to evaluate the providers and ensure a solid SLA by itelligence, Inc. April 2010 - (Free Research) In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider. Read this e-book to find out why SAP Hosting makes sense for your organization.  (EBOOK) READ ABSTRACT |

Magic Quadrant for Asia/Pacific Network Service Providers by NTT America, Inc., an NTT Communications company November 2012 - (Free Research) This Gartner Magic Quadrant for Asia/Pacific Network Service Providers (NSPs) evaluates 16 providers in the market to help you find the best option for your organization. View now to learn more!  (ANALYST REPORT) READ ABSTRACT |

Multi-channel Marketing Hits the Wall by Neolane Inc. October 2008 - (Free Research) This paper provides an easier and more flexible way to manage cross-channel marketing initiatives without costly investments in multiple technologies and service providers.  (WHITE PAPER)

MSP’s Single Most Important Marketing Message by GFI Software December 2010 - (Free Research) In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it.  (WHITE PAPER) READ ABSTRACT |

The N-able MSP Sales & Marketing Digital Binder by N-able Technologies October 2011 - (Free Research) This digital binder was created to provide IT Service Providers with a set of ready-made marketing resources that can be easily customized to immediately start driving recurring revenue from their existing customers, and attract new prospects.  (RESOURCE) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.  (WHITE PAPER) READ ABSTRACT |

Data Integration Platforms - Talend by Talend August 2011 - (Free Research) In this white paper, Philip Howard reviews the current market for data integration platforms, paying particular attention to open source offerings from Talend.  (WHITE PAPER) READ ABSTRACT |

Telstra Reaps Transformation Rewards by Alcatel-Lucent August 2010 - (Free Research) The business benefits of the IP transformation are numerous. First of all, as you reduce the number of actual networks, you save on software licensing costs, air conditioning and power. Less people are also required because rather than operating many silo networks in standalone mode you now have a common network.  (WHITE PAPER) READ ABSTRACT |

Who can achieve high-performance cloud computing? by CA Technologies. June 2011 - (Free Research) Many enterprises are aware of the capabilities that can be attained from the public and hybrid clouds, but the private cloud is continually gaining traction in both small and medium-sized and enterprise markets. Access this exclusive resource now for a report on one of the leading cloud service providers on the market.  (WHITE PAPER) READ ABSTRACT |

SaaS Provider Data Connectivity – Increasing Capacity While Decreasing Infrastructure Costs by Progress DataDirect December 2011 - (Free Research) This resource outlines how leveraging the right database driver can enable you to make optimal use of available resources thereby increasing existing processing capacity and enhancing architectural elasticity. Find out how these benefits will help you easily onboard new customers and assimilate volume processing spikes during peak customer usage.  (WHITE PAPER) READ ABSTRACT |

Business Strategy for Cloud Providers: The Case for Potential Cloud Services Providers by IBM September 2009 - (Free Research) This paper is focused on helping those who want to emerge aswinners in the new cloud provider marketplace. Read on to learn tips for creating a winning cloud provider business strategy and model.  (WHITE PAPER) READ ABSTRACT |

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