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Nine Essentials of Online Opinion Monitoring by Crimson Hexagon (E-mail this company)

September 26, 2011 - (Free Research)
Access this white paper to learn nine essentials to online opinion marketing. 
(WHITE PAPER) READ ABSTRACT |

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry

July 27, 2010 - (Free Research)
This study examines what's driving retailers' mobile strategies, where they're focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more! 
(ANALYST REPORT) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK

July 16, 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

How Micro-Electro-Mechanical systems are taking over mobile devices by ComputerWeekly.com

February 06, 2012 - (Free Research)
In this report extract Juniper Research looks at the growing use of MEMS (micro-electro-mechanical systems) in mobile devices, tables, laptops and notebooks. 
(ANALYST BRIEF) READ ABSTRACT |

KPMG 2012 Global Technology Innovation Survey by ComputerWeekly.com

June 27, 2012 - (Free Research)
China and the US are the countries most likely to come up with disruptive technology breakthroughs over the next four years, but Europe is lagging, this report from KPMG reveals. 
(IT BRIEFING) READ ABSTRACT |

Business in the Cloud: Will Your Internet Connectivity Provide a Positive ROI? by Internap Network Services

April 06, 2010 - (Free Research)
Using a simple Return on Investment (ROI) approach, enterprises can quantify the value of best-in-class connectivity. What are the tangible financial drawbacks when you experience outages or latency? How do you measure your risk and then mitigate it? This paper addresses all the factors associated with being able to calculate your own ROI. 
(WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Linux: The Original Cloud Operating System by Red Hat

September 04, 2013 - (Free Research)
This whitepaper will help you understand how Linux, unlike competing OSes, is the natural fit for cloud computing. 
(WHITE PAPER) READ ABSTRACT |

Mobile Device Data Protection: Key Findings and Players in the Market by SearchSecurity.com

June 14, 2013 - (Free Research)
This E-Guide explores the risks associated with BYOD and quantifies the costs of a lost device, from both a cost and security standpoint. 
(EGUIDE) READ ABSTRACT |

Measuring Social Media Marketing by Oracle Corporation UK Ltd

February 25, 2014 - (Free Research)
Consult the following research brief to uncover what it takes to measure social media in a way that can deliver actionable insights to drive higher business value. Discover what to track, why, and what other successful businesses are doing to get the most out of social media. 
(WHITE PAPER) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

Wireless LANs Standards: Where Are We Now? by Burton Group

July 2008 - (Free Research)
Not all standards are created equal. Some are technically elegant but achieve little market adoption. Others are broadly deployed. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 27 November 2012: Announcing the most influential people in UK IT by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we reveal our annual UKtech50 list of the 50 most influential people in UK IT, and interview the winner, Warren East, CEO of chip design firm ARM. Also in this issue, we conclude our buyer's guide to infrastructure as a service with an in-depth analysis of Microsoft's Azure cloud platform. Read the issue now. 
(EZINE) READ ABSTRACT |

4G mobile phone (LTE) revenue opportunities for business by ComputerWeekly.com

November 2010 - (Free Research)
This  Whitepaper is based on Juniper Research’s  November 2010 report entitled:  “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”. 
(WHITE PAPER) READ ABSTRACT |

Best practices for introducing tablets in your enterprise by SearchSecurity.com

May 2011 - (Free Research)
There is a lot of hype around tablets, but many companies are still weighing their benefits. This expert e-guide explores the top reasons businesses should consider these devices and offers advice for keeping them secure once they have been implemented. 
(EGUIDE) READ ABSTRACT |

Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor

February 2011 - (Free Research)
As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM. 
(EGUIDE) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

Ensuring the security of your mobile business intelligence by IBM

September 2012 - (Free Research)
Organizations need to know that when their employees access BI applications from their mobile devices, whether from a native application or the web, that security measures are in place to ensure their BI data is protected and safe from hackers or if a device is ever lost or stolen. Read to find strategies on how to best secure BI on mobile devices. 
(WHITE PAPER) READ ABSTRACT |

Journal of Management Excellence: Creating Value, Part II by Oracle Corporation

May 2009 - (Free Research)
This collection of journal articles is focused on the concept of creating value and its importance as the key element for enterprise performance management (EPM). 
(JOURNAL ARTICLE) READ ABSTRACT |

HP Business Service Management by Hewlett-Packard Company

February 2011 - (Free Research)
HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. 
(WEBCAST) READ ABSTRACT |

Calculating Cloud ROI : From the Customer Perspective by ComputerWeekly.com

July 2012 - (Free Research)
This white paper lays out a framework to help IT and business decision makers calculate the return on investment of cloud services. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Accenture Technology Vision 2012 by ComputerWeekly.com

January 2012 - (Free Research)
Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. 
(IT BRIEFING) READ ABSTRACT |

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc.

November 2009 - (Free Research)
Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line. 
(ANALYST BRIEF) READ ABSTRACT |

Making Sense of the Chaos: Measuring The Influence of Social Media by IBM

June 2013 - (Free Research)
In this white paper, find out how, with the right tools in place, today's marketers can understand the value social media provides as a marketing channel and, in coordination with other channels, drive conversions and, ultimately, revenue. 
(WHITE PAPER) READ ABSTRACT |

Measuring, Monitoring, and Improving Customer Experience by IBM

March 2014 - (Free Research)
In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences. 
(EGUIDE) READ ABSTRACT |

Security in Public and Private Cloud Infrastructures by Joyent

August 2010 - (Free Research)
This paper examines the current state of cloud computing security and details common security measures deployed in the industry. It will also detail the Joyent Smart Technology solutions for cloud computing use cases and how Joyent improves cloud security when compared to traditional techniques. 
(WHITE PAPER) READ ABSTRACT |

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