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Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution

January 24, 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges. 
(WHITE PAPER) READ ABSTRACT |

Nimble Storage Reduces Risk and Improves Business Continuity at M&C Saatchi by Nimble Storage

January 31, 2014 - (Free Research)
Determined to solve their storage and recovery problems, one marketing firm needed a solution that provided high performance plus the capacity to work with large graphic files, rich media and videos typical in the ad industry. This brief case study highlights a storage system that increased system performance. 
(CASE STUDY) READ ABSTRACT |

Global Trends in Sustainability Performance Management by SAP America, Inc.

June 01, 2010 - (Free Research)
This paper will present an overview of the changing landscape as companies develop practices and processes to measure their performance as sustainable enterprises. It will examine the complex new drivers of sustainability reporting, as well as the rapidly changing legislative environment that will make reporting mandatory, not voluntary. 
(WHITE PAPER) READ ABSTRACT |

IT Pain Relief for Mid-market Businesses Through End-to-End Infrastructure Virtualisation by HP and VMware

July 29, 2010 - (Free Research)
This white paper is intended for IT and business leaders who are looking to simplify their sprawling IT infrastructure and reduce their IT costs while maintaining flexibility for future growth. 
(WHITE PAPER) READ ABSTRACT |

Get Global. Get Specialized. Or Get Out. by IBM Line of Business

June 2008 - (Free Research)
This paper from IBM explores strategies that can help you capitalize on the opportunities globalization will bring about. 
(WHITE PAPER)

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM

May 2008 - (Free Research)
The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise. 
(WHITE PAPER)

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc.

November 2010 - (Free Research)
This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience. 
(WHITE PAPER) READ ABSTRACT |

Success Factors of a Best-Run Marketing Organisation - How Does Your Team Stack Up? by SAP AG

December 2007 - (Free Research)
How are leading marketing organisations getting the job done? Walk through their best practices, and you'll see what role software solutions - and customers - can play in helping marketing teams demonstrate favorable business outcomes. 
(JOURNAL ARTICLE) READ ABSTRACT |

The EMA All-Stars in Enterprise Systems Management for 2008 by CA Technologies.

March 2008 - (Free Research)
Analyst firm EMA has released the results of their first ever All-Stars in Enterprise Systems Management for 2008 report, covering 18 different systems management disciplines. 
(WHITE PAPER) READ ABSTRACT |

Winning the Performance Battle: Standardizing Best Practices with Technology by Oracle Corporation

March 2009 - (Free Research)
This white paper highlights the important elements and key benefits of standardizing business processes and operating procedures based on uniform, organization wide technology. It also serves as a guide for engineering and construction (E&C) firms choosing the right technology to promote standardization across their organizations. 
(WHITE PAPER) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

8 Essentials of Business Analytics by SAS

July 2010 - (Free Research)
Leading banks use business analytics to predict and prevent credit fraud, saving millions. Retailers use business analytics to predict the best location for stores and how to stock them. But these advanced business applications tell only part of the story. What's going on inside these market-leading companies that sets them apart? 
(WHITE PAPER) READ ABSTRACT |

Enhancing the Customer Experience with Loyalty Management by SAP America, Inc.

April 2009 - (Free Research)
By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business. 
(WHITE PAPER) READ ABSTRACT |

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc.

April 2009 - (Free Research)
For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. 
(WHITE PAPER) READ ABSTRACT |

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution by Hewlett-Packard Company

February 2010 - (Free Research)
In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM. 
(WHITE PAPER) READ ABSTRACT |

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com

December 2011 - (Free Research)
In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. 
(EZINE) READ ABSTRACT |

Winning Strategies for the Evolving Legal Marketplace by BlackBerry

October 2009 - (Free Research)
Law firms have had to develop new strategies to compete and win in a legal market that contains greater uncertainty than any that has come before it. This paper will briefly outline strategies for success in the evolving legal marketplace. 
(WHITE PAPER) READ ABSTRACT |

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft

August 2009 - (Free Research)
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. 
(WHITE PAPER) READ ABSTRACT |

Storage Magazine: September by SearchStorage.com

September 2013 - (Free Research)
In the September 2013 issue of Storage magazine, our experts share tips for choosing a VM backup app in today's market, reveal the results of our eighth Quality Awards for midrange arrays and much more! 
(EZINE) READ ABSTRACT |

Computer Weekly – 10 December 2013: The most influential people in UK IT by ComputerWeekly.com

December 2013 - (Free Research)
In this week's Computer Weekly, we reveal our annual list of the 50 most influential people in UK IT, and also select 10 rising stars to look out for in 2014. We look back at the big changes in the datacentre environment this year. And we examine the growing popularity of agile development. Read the issue now. 
(EZINE) READ ABSTRACT |

Managing Mobility as a Business Imperative: Identifying Savings and Finding the Right Partner by BlackBerry

February 2010 - (Free Research)
In this paper, Ovum will offer a short guide for enterprises as they establish and then continue to evolve their managed mobility strategies. 
(WHITE PAPER) READ ABSTRACT |

A Computer Weekly buyer’s guide to hybrid cloud by ComputerWeekly.com

April 2014 - (Free Research)
Computer Weekly looks at how to find the best hybrid cloud provider for your organisation, the impact of hybrid cloud on the infrastructure manager and how Microsoft is catching up with the cloud market with Azure. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Making Web 2.0 Work for Your Enterprise: Internal Deployments by Oracle Corporation

August 2008 - (Free Research)
Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market. 
(WHITE PAPER) READ ABSTRACT |

Vestcom International: Personalization Drives Repeat Business by Exstream Software

April 2008 - (Free Research)
Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering... 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 4 March 2014: How IT brings aid to refugees by ComputerWeekly.com

March 2014 - (Free Research)
In this week's Computer Weekly, we talk to the CIO at the UN High Commission for Refugees about the vital role that technology plays in supporting its aid programmes. We hear from IT leaders who are ditching BlackBerry – but moving to Windows Phone instead. And we look at how to choose the best hybrid cloud provider. Read the issue now. 
(EZINE) READ ABSTRACT |

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