Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

The One-to-One Future: Are We There Yet? by Infor CRM December 05, 2008 - (Free Research) The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.  (WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 02, 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance by Xenos Group Inc. February 01, 2009 - (Free Research) This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified...  (WHITE PAPER) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution January 24, 2011 - (Free Research) Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges.  (WHITE PAPER) READ ABSTRACT |

Three Key Steps to B2B Marketing Optimization by Marketo April 28, 2010 - (Free Research) In B2B marketing, small changes can mean big differences to the success of marketing programs.  But just because you met the plan goals does not mean the program was as successful as it could have been. The secret to getting the most out of your campaigns is to optimize continually - pre-click, post-click, and post-conversion.  (WHITE PAPER) READ ABSTRACT |

CW Special Report on Microsoft by ComputerWeekly.com January 25, 2013 - (Free Research) This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance.  (IT BRIEFING) READ ABSTRACT |

Using IBM Social Business to Take Your Business Relationships to the Next Level by IBM October 01, 2011 - (Free Research) This IBM Redguide™ publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies.  (WHITE PAPER) READ ABSTRACT |

Special report on EMC by ComputerWeekly.com November 15, 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.  (ESSENTIAL GUIDE) READ ABSTRACT |

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc. December 2005 - (Free Research) This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam.  (WHITE PAPER) READ ABSTRACT |

SysML-Based Systems Engineering Using a Model-Driven Development Approach by IBM October 2008 - (Free Research) This paper describes a SysML-based (Systems Modeling Language) process that systems engineers can use to capture requirements and specify architecture. The approach uses model execution as a means for requirements verification and validation.  (WHITE PAPER) READ ABSTRACT |

x-diagram: CLOUD – WITHOUT COMPROMISE by Oracle Corporation December 2012 - (Free Research) This x-diagram illustrates how Oracle Human Capital Management in the cloud is the transformational tool that helps HR bring value back to the organization.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly Special Report: Fujitsu by ComputerWeekly.com January 2011 - (Free Research) Fujitsu has been an insular company, with a market centred in Japan. Does it have what it takes to reinvent itself as a well-represented global player, with cloud computing at its heart?  (WHITE PAPER) READ ABSTRACT |

CW Special Report on IBM by ComputerWeekly.com April 2012 - (Free Research) <p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p>  (IT BRIEFING) READ ABSTRACT |

Special Report on Cisco by ComputerWeekly.com June 2011 - (Free Research) This special seven-page report from Computer Weekly analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy.    (ESSENTIAL GUIDE) READ ABSTRACT |

Datacenter Automation: Accelerating Market Maturity through Investment in IT by Hewlett-Packard Company February 2009 - (Free Research) This study analyzes the idea of datacenter automation, and it looks across the impact that automation has on IT service delivery, cost reduction, and business impact.  (WHITE PAPER) READ ABSTRACT |

Competitive Analysis of Market Leaders in Data Modeling: PowerDesigner, ERwin and ER/Studio by Sybase, an SAP company June 2009 - (Free Research) Read this paper to learn all the factors you need to consider when choosing a data modeling tool. You will learn about the different model types and how each tool measures up to the demanding needs of your company today and in the future. This paper will lay out all the information you need to make a clear decision on data modeling today.  (WHITE PAPER)

CW Special report on Capita by ComputerWeekly.com April 2012 - (Free Research) Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.  (IT BRIEFING) READ ABSTRACT |

Supercomputers: prestige objects or crucial tools for science and industry ? by ComputerWeekly.com April 2012 - (Free Research) Professor Hans Werner Meuer, co-founder of the Top500 supercomputer list, presents a critical assessment of high performance computing technology and applications.  (PRESENTATION) READ ABSTRACT |

Technical diagrams of SharePoint 2010 Architecture by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) This article contains a number of technical diagrams describing Microsoft SharePoint Server 2010 features, upgrade considerations, and benefits. Many of these resources are visual representations of recommended solutions. They include poster-sized documents available in formats including Microsoft Office Visio 2007 files, PDF files, and XPS files.  (WHITE PAPER) READ ABSTRACT |

CW Special Report on CSC by ComputerWeekly.com April 2013 - (Free Research) This 16-page report from Computer Weekly analyses the challenges facing CSC, its financial performance, the services it offers, its place in the IT market and its future strategy.    (ESSENTIAL GUIDE) READ ABSTRACT |

Introduction to Microsoft Dynamics CRM Online by Microsoft September 2009 - (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.  (WEBCAST) READ ABSTRACT |

Grow Your Business with Microsoft Dynamics CRM by Microsoft September 2009 - (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.  (WEBCAST) READ ABSTRACT |

Achieve a 360 Degree View of Your Customer by Infor November 2012 - (Free Research) In today's market, it's easier to keep existing customers than obtain new ones. In order to retain the most customers, you need optimal CRM strategies – but relying on CRM software alone won't cut it anymore. Read this transcript to learn how integrating CRM with enterprise resource planning (ERP) can enhance your sales strategies.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Infor Epiphany Social Commerce Solutions by Infor December 2012 - (Free Research) This white paper introduces a software suite that can help you gain deeper customer insights from social media data, resulting in more successful marketing campaigns and customer relationships.  Learn how this technology can help you achieve five main components of a successful CRM initiative.  (WHITE PAPER) READ ABSTRACT |

Today's Challenges, Tomorrow's CIO: Laying the Groundwork and Creating Conditions for Success by IBM February 2009 - (Free Research) IBM conducted in-depth face-to- face interviews with CIOs and the results confirm that today's CIOs have the opportunity to extend their reach and remain relevant to the enterprise of the future.  (WHITE PAPER) READ ABSTRACT |

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