Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance by Xenos Group Inc. February 01, 2009 - (Free Research) This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified...  (WHITE PAPER) READ ABSTRACT |

The One-to-One Future: Are We There Yet? by Infor CRM December 05, 2008 - (Free Research) The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.  (WHITE PAPER) READ ABSTRACT |

Three Key Steps to B2B Marketing Optimization by Marketo April 28, 2010 - (Free Research) In B2B marketing, small changes can mean big differences to the success of marketing programs.  But just because you met the plan goals does not mean the program was as successful as it could have been. The secret to getting the most out of your campaigns is to optimize continually - pre-click, post-click, and post-conversion.  (WHITE PAPER) READ ABSTRACT |

Export Operations & Compliance Benchmark Report: Going Global With Regulatory Reform by SAP America, Inc. January 27, 2012 - (Free Research) This benchmark study from American Shipper covers U.S. export operations and compliance of more than 300 U.S. based exporters.  (WHITE PAPER) READ ABSTRACT |

Export Compliance Management: Best Practices for Managing Export Compliance to Support Globalization and Reduce Your Risk Profile by Management Dynamics May 26, 2010 - (Free Research) Before escalating their overseas sales, companies must gauge their exporting best practices to see what can be gained from improving compliance process. This Report profiles export compliance programs in various industries to reveal key challenges companies face in managing these programs and determine how software is used in the process.  (WHITE PAPER) READ ABSTRACT |

MapInfo Professional v10.5 by Pitney Bowes Business Insight October 07, 2010 - (Free Research) Helps organizations visualize data on a map so they can easily determine relationships between data and geography.  (DOWNLOAD) READ ABSTRACT |

Competitive Analysis of Market Leaders in Data Modeling: PowerDesigner, ERwin and ER/Studio by Sybase, an SAP company June 09, 2009 - (Free Research) Read this paper to learn all the factors you need to consider when choosing a data modeling tool. You will learn about the different model types and how each tool measures up to the demanding needs of your company today and in the future. This paper will lay out all the information you need to make a clear decision on data modeling today.  (WHITE PAPER)

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT)

Red Hat Enterprise Virtualization Demonstration by Red Hat and JBoss October 14, 2010 - (Free Research) Join Andy Cathrow for an in depth look at Red Hat Enterprise Virtualization. In this webinar he’ll demonstrate advanced features such as templating, live migration, high availability and system scheduler. See a preview of new features in Red Hat Enterprise Virtualization 2.2, including Virtual Desktop support with SPIC, OVF import/export and more.  (WEBCAST) READ ABSTRACT |

Toad for Data Analysis - Query, Understand & Report on Data From Any Source by Quest Software, now a part of Dell Toad for Data Analysis is a multi-platform database query tool built for anyone who needs to access data (from any data source), understand data relationships and quickly produce reports.  (ASP & SOFTWARE PRODUCT)

Microsoft Dynamics CRM Trial Page by Microsoft October 24, 2011 - (Free Research) Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart.  (DEMO) READ ABSTRACT |

Introduction to Microsoft Dynamics CRM Online by Microsoft September 09, 2009 - (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.  (WEBCAST) READ ABSTRACT |

Grow Your Business with Microsoft Dynamics CRM by Microsoft September 09, 2009 - (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.  (WEBCAST) READ ABSTRACT |

Enterprise Cloud Services for Microsoft® Dynamics CRM by Hewlett-Packard Limited February 14, 2012 - (Free Research) This brief overview of HP Enterprise Cloud Services for Microsoft Dynamics CRM details how to attain a private cloud and why this solution is so beneficial for marketing, sales and customer service. Read this now to gain a thorough understanding of private clouds for CRM.  (EBRIEF) READ ABSTRACT |

CRM and Social Media by Infor December 31, 2012 - (Free Research) Leveraging social media as part of your marketing strategy has obvious benefits, but you need the right strategy to experience all of them! This helpful resource answers questions about the why and how of social CRM, and offers five key guidelines for an effective social media strategy.  (WHITE PAPER) READ ABSTRACT |

CRM and social media - How a blended approach means good business in the hospitality industry by Infor December 31, 2012 - (Free Research) This white paper offers helpful guidelines for those in the hospitality industry on how to blend CRM with social media and real-time marketing strategies to improve customer satisfaction, attract more guests, build business, and get higher ROI.  (WHITE PAPER) READ ABSTRACT |

International Transportation Management Benchmark Study: Getting More From Less by SAP America, Inc. November 30, 2012 - (Free Research) This resource reveals the results of a benchmarking survey of over 200 supply chain managers regarding their international transportation management (ITM) practices, processes, and technologies.  (WHITE PAPER) READ ABSTRACT |

Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation July 2006 - (Free Research) Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Gartner Magic Quadrant reveals fragmented social CRM market by Infor CRM February 2012 - (Free Research) This tip guide provides you with Gartner's expert insights into this fragmented social CRM market and predictions for the future of social CRM from their 2011 Magic Quadrant for Social CRM.  (EGUIDE) READ ABSTRACT |

Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation January 2009 - (Free Research) With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.  (WHITE PAPER) READ ABSTRACT |

Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM February 2012 - (Free Research) This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: OnDemand v. OnPremise CRM: Making the Right Choice for your business by RunE2E March 2009 - (Free Research) In this presentation transcript, John Brasch, CEO of RunE2E, discusses the evolution of the CRM application market options that are available today and details their solution run CRM system built on the SAP enterprise application suite.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc. June 2008 - (Free Research) This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.  (WHITE PAPER) READ ABSTRACT |

SAP Customer Relationship Management (SAP CRM) Multimedia Presentations by SAP America, Inc. October 2010 - (Free Research) These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage.  (RESOURCE CENTER) READ ABSTRACT |

HP Enterprise Applications Services for Microsoft Dynamics CRM: Flexible CRM solutions to transform your organization and optimize the customer experience by Hewlett-Packard Limited January 2012 - (Free Research) HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft’s market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity.  (WHITE PAPER) READ ABSTRACT |

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