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Featured Sponsors
FACTS® WDS by Ebix Health, Inc.
January 2001 - (Free Research)
FACTS® WDS (Work Distribution System) module is an electronic claim workflow management system for your adjusters.
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SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc
April 2009 - (Free Research)
This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.
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Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft
April 2008 - (Free Research)
The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
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Road Map for Delivering XMLP Documents from Oracle EBS by STR Software
May 2009 - (Free Research)
A transparent, out-of-the-box solution, AventX Oracle Connector utilizes
native Oracle E-Business Suite functionality (workflow, forms, and database technology) to automate fax and email delivery of any document that can be printed. The result: measurable savings, streamlined workflow, and enhanced productivity.
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Sales and Marketing: The New Power Couple by Microsoft
December 2008 - (Free Research)
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
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McAfee Buyer's Guide to Data Protection by McAfee, Inc.
July 2009 - (Free Research)
Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.
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How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge
November 2009 - (Free Research)
The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.
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Turning Virtual Sprawl Into a Good Thing by Hewlett-Packard Company
December 2009 - (Free Research)
Many organizations lack visibility into the physical and virtual infrastructure in their data center, preventing them from achieving effective infrastructure management. This webcast explores how dependency mapping addresses this issue by enabling you to track and control configurations, model and test proposed changes and execute failure analysis.
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Achieving Service Excellence Across The Enterprise by Numara Software
February 2009 - (Free Research)
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
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Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc
July 2008 - (Free Research)
This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
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CA Service Assurance Webcast: Transforming IT in Lean Times by CA
November 2009 - (Free Research)
Many companies face IT challenges related to visualization, integration, discovery and mapping, prioritization, predictive strategies, and reporting accuracy. This webcast addresses these challenges and explains how CA's approach to service quality is both effective and cost-conscious in lean times.
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Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc
November 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
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Moblin Open Source Project Road Map by Intel Corporation
September 2009 - (Free Research)
In this Videocast, Intel Open Source Chief Strategist Dirk Hohndel provides an overview of Moblin, the Open Source project focused on building a Linux-based platform optimized for the next generation of mobile devices including Netbooks, Mobile Internet Devices, and In-vehicle infotainment systems.
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Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
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Virtualization Assessment by Dell, Inc. and Intel
November 2008 - (Free Research)
This service can help you prepare to take full advantage of server virtualization, which can lower total cost of ownership, increase agility, and reclaim IT staff time. We can provide architectural recommendations and a road map for adopting virtualization through the use of automated discovery tools and best practices.
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