Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

City of Los Angeles Improves Customer Satisfaction with Self-Service Portal Presentation Transcript by Oracle Corporation April 15, 2013 - (Free Research) Today's customer is demanding easier, faster access to answers and problem solutions, and to meet these demands, many organizations turn to customer self-service strategies. Check out this presentation transcript to learn how Los Angeles Department of Water and Power implemented a customer self-service portal to standardize customer service levels.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Mobile banking strategies - maximise your revenues by ComputerWeekly.com December 06, 2010 - (Free Research) Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.  (WHITE PAPER) READ ABSTRACT |

The future of Government operations: Digital citizen survey by ComputerWeekly.com May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.  (IT BRIEFING) READ ABSTRACT |

Zenoss Core: Open Source Monitoring and Systems Management by Zenoss, Inc. January 22, 2009 - (Free Research) Network management and systems management professionals have more infrastructure than ever to manage. Existing systems management tools are incomplete, too expensive and/or too complex. Download this trial softwar and learn how Zenoss Core Open Source Monitoring and Systems Management can help.  (TRIAL SOFTWARE)

The Best PCI Audit of Your Life by Lumension August 13, 2009 - (Free Research) This white paper will detail a strategy that enables companies to easily gain PCI compliance and ensure effective security. By mapping technical controls to PCI standards and by continuously monitoring, assessing, and reporting the status of your environment, you can make your PCI audit the most efficient and actionable of your life.  (WHITE PAPER) READ ABSTRACT |

Nexcap Finance: SpringCM Solution reduces Nexcap’s invoice processing time by 25 percent by SpringCM March 18, 2011 - (Free Research) Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions.  (CASE STUDY) READ ABSTRACT |

Payment Card Industry (PCI) Data Security Standard for System i AS400 by Bsafe Information Systems February 2008 - (Free Research) This document is supported by Bsafe/ES Modules such as Bsafe Network Log, Bsafe Analyzer, Bsafe Traffic Analyzer, Bsafe Archive Central Audit, Bsafe Simulator, Bsafe IDS (alerts) and Bsafe IPS.  (WHITE PAPER) READ ABSTRACT |

KPMG 2012 Global Technology Innovation Survey by ComputerWeekly.com June 2012 - (Free Research) <p>China and the US are the countries most likely to come up with disruptive technology breakthroughs over the next four years, but Europe is lagging, this report from KPMG reveals.</p>  (IT BRIEFING) READ ABSTRACT |

Computer Weekly – 11 December 2012: Microsoft puts up prices again by ComputerWeekly.com December 2012 - (Free Research) In this week's Computer Weekly, we look at Microsoft's latest price increase for key business software products, and hear from experts on why the decision is flawed. We talk to an organisation that swapped 3,000 BlackBerrys for iPads and iPhones. And we examine the importance of service-level agreements when moving to the cloud. Read the issue now.  (EZINE) READ ABSTRACT |

Using mobile phones to manage mobile workers’ expenses by ComputerWeekly.com November 2010 - (Free Research) The tool of choice to the highly mobile workforce is the  mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the  mobile phone is usurping the laptop as the main point of technology for the road warrior.  (WHITE PAPER) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.  (WHITE PAPER) READ ABSTRACT |

VW Credit, Inc. by Aspect March 2008 - (Free Research) Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.  (CASE STUDY) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT)

The TERA1100 Portal Processor by Teradici Corporation The TERA1100 Portal Processor enables centralized computing to span an enterprise network from the datacenter to the desktop by implementing advanced display compression algorithms and I/O bridging to guarantee a high performance user experience.  (HARDWARE PRODUCT)

Webcast: "Free" Open Source Portals: Myth, Hype, or Reality? by IBM December 2010 - (Free Research) Go beyond software license fees when evaluating a portal solution. Learn about trends in the portal market, what’s driving demand, cost drivers for portal projects and how to evaluate commercial vs. open source portal solutions. This webcast will show how to drive innovation, deliver exceptional web experiences, and realize tangible business value.  (WEBCAST) READ ABSTRACT |

Integrating IBM WebSphere Portal and IBM Mashup Center Software by IBM March 2009 - (Free Research) This white paper outlines the potential integration options between IBM WebSphere® Portal and IBM Mashup Center software. Organizations can implement these integration options to achieve greater flexibility while lowering costs.  (WHITE PAPER) READ ABSTRACT |

Tera1100 PC-over-IP Portal Processor Product Brief by Teradici Corporation March 2008 - (Free Research) The TERA1100 Portal Processor is designed to be integrated into a Desktop Portal, a small device at the end-user's desk.  (WHITE PAPER) READ ABSTRACT |

Evolve Your Sitemider Portal Security Without Breaking the Bank: How Virtualization Solves the Challenges of Heterogeneous Identity and Resource Integration by Radiant Logic, Inc. March 2011 - (Free Research) Check out this blueprint for extending your existing SiteMinder infrastructure across additional heterogeneous applications, identity sources, and constituents—in less time, with less hassle, and for less money.  (WHITE PAPER) READ ABSTRACT |

Making Your Portal and Mashup Decision: Advantage IBM by IBM April 2010 - (Free Research) If your organization is considering deploying a new portal or migrating from one solution to another, IBM can help you make an educated and benefits-focused decision. This evaluation guide takes a scenario-based approach to help you navigate the portal decision criteria based on your current business priorities.  (WHITE PAPER) READ ABSTRACT |

State of the Portal Market by Oracle Corporation January 2009 - (Free Research) The focus of this paper is to provide readers a comprehensive understanding of real-world deployment practices, trends and ROI anecdotes for enterprise portal technologies.  (WHITE PAPER) READ ABSTRACT |

Top Ten Ways To Get More From Your SharePoint Deployment by Radiant Logic, Inc. February 2011 - (Free Research) Check out this white paper to see how identity and context virtualization delivers integrated identity, a richer security profile, and contextual search across all your data.  (WHITE PAPER) READ ABSTRACT |

Whitepaper: How to Segregate & Load Balance 10G Traffic to 1G Tools by Gigamon July 2009 - (Free Research) Check out this brief paper to learn how using a Data Access Switch with multi-rule mapping feature to share the load among multiple parallel processing Gigabit tools, 10-Gig network can be monitored comprehensively and cost-effectively.  (WHITE PAPER) READ ABSTRACT |

WhatsUp Gold WhatsConnected v2.1: Discovery and Mapping Tool - 30 Day Free Trial! by Ipswitch WhatsUp Gold October 2010 - (Free Research) WhatsConnected is a Layer 2/Layer 3 Discovery and Mapping Tool.  It allows you to quickly inventory and document your network anytime, anywhere – with just one click.  (TRIAL SOFTWARE) READ ABSTRACT |

LANsurveyor 10.0 Automated Network Mapping and Documentation by SolarWinds, Inc. November 2007 - (Free Research) LANsurveyor automatically discovers and diagrams network topology, generates network maps in Visio, detects new devices and changes to network topology, and performs inventory management for hardware and software assets. Download a free 30-day trial today to see why more than 45,000 network professionals trust SolarWinds solutions.  (DEMO)

Capturing a Competitive Advantage with a Secure Payments Infrastructure by Intel May 2011 - (Free Research) A number of factors are driving financial institutions to re-evaluate their payment methods.  These factors include regulations such as Single Euro Payments Area in Europe, which calls for new payment vehicles for customers. Find out how one financial institution was able to meet compliance demands by utilizing a secure payments infrastructure.  (WHITE PAPER) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.